Yeah, agree.. This is what I always do

ya.last time i called the hotline customer service.i keep on call them ask when will they deliver the parcel to me(it was on saturday and i've waited until 12pm and they still haven't come).so,they ask me straight away call to my area post office there ask.i call them,verify my tracking code,and then help me settle the problem.my parcel came within 2hours

Cool... I just managed to get through the the direct centre.. Said that they will call me back..

hopefully they can help me solve it and deliver it asap.. Delayed for so long..

Even when I sleep, I can remember the tracking number in my head

wah~ really pity you, you must be worried sick. Hopefully your stuff delivered to you. If it's poslaju, I be worried sick also if parcel arrived 1 day late.

is it safe to send a labtop using poslaju?im gonna send it to kuching....im from shah alam.......

if it is in original packaging and extra padded, should be ok. But, don't know if poslaju accept laptop. Maybe you can call other reliable courier service to ask if they willing to send laptop.

Hehehe.. Actually I am the seller..

But they found my item.. Apparently, there was some problem with my parcel (one of my toner have leaked out from the parcel) and thus they decided not to deliver the item.. But without informing both me and my buyer..

I have wrapped the item with the 'This Way Up' sign on all four sides of the box but apparently they tilted my box and thus resulting in the spillage..

but my buyer said everything else is in place so she does not want to take further action for claim etc.. Said that it will result in unnecessary stress..

Nevertheless, I would like to take the opportunity to thank everyone else for your advice.. It has been very helpful!!

Thanks a lot!!

Poslaju has been handling stuff very roughly. Last time I went to a Poslaju Center, since I need to pick up the parcel there. (they came to my house, but there was no one at my home )
Went to the back of the office, where they group and distribute the parcels and documents by it's location.

Wah, know what? They throw the parcels, playing throw and catch. In front of me
No wonder barang senang kemik, rosak..

ya ya...i remember in airport, when they gonna send the item, it is all in a sack and they handle the sack roughly, on second thought, maybe try special courier service (available ka? lol) or ask someone you know to help you pass the item

So Make Sure You Pack Your Parcel Nicely And Attach " Frigile " Sticker On The Parcel

sadly, poslaju sometimes didn't honor that "FRAGILE" sticker, they treat all the parcel the same.

Normally I go to the Bangsar branch to ship out my parcels, they are really friendly and smart.
When they know I am posting some skincare products, they even asked whether I need a fragile sticker, and when I was still thinking, they already helped me to paste the sticker saying that it's safer. LOL!!!
With sticker is to remind the courier, but do they really care about the sticker, then we really don't know.

In my opinion the service/handling depends on the poslaju despatcher man.... In my case in Bandar UDA, JB, previously ~ last year the service was excellent... on time..no late what so ever... and the despatch man also nice and friendly. but since past 2~3 months this year... strange thing happen, there is no honking of poslaju van nor there is knock on my door...all of a sudden, i found a poslaju slip in the postbox....
it is almost impossible for us to miss the honking or the knock on the door... we're almost at home 24/7...
i made a complaint to poslaju (as it has been 3x of my poslaju parcels with only the notices for me to pick up my parcels at the poslaju office) and found out that the guy in-charged for my area is new...
Since then (after complaint) I received my parcel at home... the guy is so stuck-up.... I hate him...
Luckily I know the director of the Post... 1 more time of parcel notice than I will report directly to the director... I am monitoring this POSLAJU guy...

hey guys, i bought a laptop from U.S, expecting it to reach around tuesday, poslaju will deliver it from kastam to nearby post office.. but unfortunately i wont be around, do u think i could appoint someone else to pick it up on my behalf?

they will pass it to ur family member/whoever at home if you are not around.

They Will Pass To Your Housemate / Family. If There Is No Any Ppl There, Mostly They Will Leave A " Sorry Note " , You Can Self Collect At Their Office Or Call Them For Request Next Day Delivery.

lets hope so.. but they wont send it to my house, i'll have to collect from post office, i emails customer service today, they said whoever wants to take parcel on my behalf, must have authorisation letter from me...

Yeah, the person on behalf of you, need to bring along your authorization letter declaring your full name, I/C no., the person's full name, I/C no. signatures, etc.
If they sent back to the delivery counter near your housing area, then you can collect it yourself when you're back home. Or I think it is possible to ask them to send to you again when you're at home.

How long will they keep it? i wont be around until mid september..

hmm...if not mistaken, on the notice stated 14days. For example, they attempted delivery on 25/7. But addressee is not available. Then on the notice stated you are allow to collect it started on 28/7 (few days later only can be collected as they need to return to your nearby delivery counter).

The timeframe is about 14days. If there's no one to claim it after 14 days, then item will be returned to the sender if not mistaken. But it's always better to call them and inform them your current situation, so that they can arrange to hold the parcel for you.
I believe everything can be arranged since you are the recipient.