QUOTE(ahnien @ May 30 2010, 07:24 PM)
probably system differences if the line was open at a different period of time. mine was like 6-7years back. the reminder services onli halted lately during end of last year.
my gf's new line never had the service, she subscribe the new line jus a 2months back.
well... you know custsvc... they jus give me a runaround. zzzz call custsvc, they say they cant activate the service with their system, n i must go to the maxis centers, i go to maxis centers, each outlet give me different excuses. zzzzz
tired of this shyt. so i just set it to autodebit to my cc on every 24th of the month.
Prolly cos mine was since more than 10 years ago and this case loyalty doesn't pay..haha
I think I lost the svc for short before it came out of the blue again but for maxis I don't use auto debit, only digi. i rarely call custscv and if i do i normally will instruct them to check this and that or talk and escalate to the engineer. that is if the problem been lingering for long
good thing on maxis i don't have to queue for iphone when everyone was waiting for 2-3months back then. just call the custsvc, argued abit, asked to check my track record etc, out of the blue, "you can go to klcc, they will have the iphone for you now" cos i need to fly out the next day. for once i think loyalty pays for maxis..lol