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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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yuvanesh
post Jan 31 2010, 07:52 PM

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QUOTE(daphne0817 @ Jan 31 2010, 05:35 PM)
hey... i need advice...i did not subscribe any data plan for my iphone. I already switch off my edge..but i dunno why it accidentally turn on..when I realize it it's already used for 7mb...

but when I received my phone bill, maxis charge me 17mb = RM 170. How can this happen??????? my data sent total data sent and received showed from my phone is only 14mb in total.

I called the maxis and they tell me that my phone usage is not accurate and their record is more accurate.. that is bullshit and simply charge me... mad.gif  vmad.gif

Anyone noe how can i void the stupid bill??? I noe the customer service can do NOTHING but just do checking..
*
well bro don't get frustrated...what maxis said it could be true...there other things uses the data which maybe never counted on the phone...maxis doesn't charge you extra...they have a detailed list of it...it not just shown to you by the customer service...just the next time..better switch off the edge...or at least get a minimal data plan,....much saver for you...
yuvanesh
post Feb 2 2010, 07:44 PM

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QUOTE(jphlau @ Feb 2 2010, 07:42 PM)
Sorry if this has been covered, does digi support tethering?? Now looking at jumping ship from maxis to digi
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i think they should...but the coverage is bad...(for 3g)
yuvanesh
post Feb 3 2010, 11:53 AM

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QUOTE(jphlau @ Feb 3 2010, 10:13 AM)
in sarawak, maxis also has a bad 3g coverage
*
well maybe there updating the 3g coverage area...hope for the best

yuvanesh
post Feb 4 2010, 09:37 PM

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QUOTE(Kenishi @ Feb 4 2010, 09:16 PM)
For prepiad hotlink user, how u check your monthly usage?

I try *100#, nothing show there.

So, How am i gonna know how much data i already use??????
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well you can't check through maxis...you have to check through iPhone..in about section..
yuvanesh
post Feb 28 2010, 06:39 PM

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QUOTE(vixxiee @ Feb 28 2010, 04:27 PM)
for the 1st time i got this from maxis on my 3Gs  whistling.gif
user posted image
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well just check with maxis cs..the update on data is only for prepaid not for postpaid...those postpaid have no chance to check currently...
yuvanesh
post Mar 4 2010, 10:39 AM

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QUOTE(MR.Shiney @ Mar 4 2010, 09:53 AM)
I dont see a reset button in the Network tab sweat.gif is it reset on generals?
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ya..i think it should be reset in general...if still cant..call up maxis and ask them to reset your network setting...
yuvanesh
post Mar 4 2010, 11:02 AM

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QUOTE(vandetta @ Mar 4 2010, 10:42 AM)
I was planning to get iPhone for my wife's birthday next month. She's on prepaid and use internet only for normal surfing and push mail, which I think using wifi is enough already. I was wondering which is better, either change prepaid plan to postpaid and buy iPhone from Maxis or just buy iPhone at phone shops?

The price different is very obvious, but I did not know if there's issues with iPhone that sells at phone shop?
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i would recommend you to get your phone from maxis with the data plan...anyway you have one year contract but later your wife wont face the problem where the data will charge automatically because some app runs at the background use the net..but if you getting during april then you can wait for digi releases...see what they gives...the data plan you have to change from prepaid to postpaid...if you prefer to stay prepaid..you can get the outright purchase then apply for the data usage...
yuvanesh
post Mar 4 2010, 07:30 PM

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QUOTE(vandetta @ Mar 4 2010, 02:12 PM)
hey how do you know i'm getting it in april? biggrin.gif
the app runs at the background using the net - taht is one good reason why i should get it together with data plan. it is just the price if we bought from maxis is too high compared to shop, that is why i am choosing between those two..
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well you told that your wife birthday on next month..so expected on april...well with maxis you get cheated easily and for warranty claim there wont be a hassle...they also replace you a new set..but other shop im not quite sure about it...
yuvanesh
post Mar 4 2010, 10:09 PM

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QUOTE(vandetta @ Mar 4 2010, 08:29 PM)
That is why.. maxis price high like hell man, but they provide original warranty..  sweat.gif
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what the price you are getting outside...well it wont range much..unless is not a malaysia set..
yuvanesh
post Mar 6 2010, 03:25 PM

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QUOTE(mnsnazri @ Mar 6 2010, 12:23 PM)
actually if buy from shop..u wont get warranty...my friend that sell handphone tell me..the price for jailbrake rm 2400 iphone 3gs 16 gb but official iphone 3gs 16 gb is rm 2700...maybe you got malaysia set or singapore set...its MC131ZA
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well its ridiculous....jailbreak its free...not to be charge for the software....like how lowyat people does...with thier bullshit reason...the best get it from maxis..and jailbreak it by your self...it will be fine...the set is also safe..
yuvanesh
post Mar 15 2010, 04:08 PM

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QUOTE(arshad @ Mar 12 2010, 12:42 AM)
Hello. I want to ask something. Example, when I finish contract right, will i still get the free sms and 1gb?
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yes you will..thats your plan..contract over means that now you are eligiable to sign a new contract...and you can terminate your line for free...no penalty.

This post has been edited by yuvanesh: Mar 15 2010, 04:09 PM
yuvanesh
post Mar 24 2010, 01:15 PM

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QUOTE(rasyid @ Mar 24 2010, 12:57 PM)
i wonder how do most people finish the bandwidth ..
even i got 3GB limit .. but i never seldom use it because afraid battery will run out before i get home ..
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well bro...for me..i have an extra battery pack where i will carry it on..using 3g is not harm for me....normal browsing never take much..mostly i have high usage when i tethered...
yuvanesh
post Apr 13 2010, 08:34 AM

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QUOTE(nd3527 @ Apr 12 2010, 11:46 PM)
wait for OS4

You can now choose to not only turn off 3G data or roaming data, but all cellular data.(Iphone OS4)
no need JB
rclxms.gif  rclxms.gif  rclxms.gif
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wah thats fantastic....awesome....looks like reason of jail breaking is droping..step by step...
yuvanesh
post Apr 13 2010, 10:20 AM

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QUOTE(azrinarizz @ Apr 12 2010, 10:54 PM)
Lets say I am using digi, but without the data plan. How do I remove the 3G/Edge connection if I can't find the data connection setting. When digi activate the phone, they will auto configure and hide the settings.
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well there is two ways..one through jail breaking and then try sbs settings...but just nowdays some phone cant be jail broken...another you try calling digi cs..and tell them that you want deactivate your data service..and make dont ever tell them your using an iphone..thats what i did for friend iphone in maxis...i deactivate the service from maxis itself...
yuvanesh
post Apr 19 2010, 10:36 AM

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QUOTE(Kernkraft400 @ Apr 19 2010, 12:00 AM)
I am on prepaid. I am afraid the network would suck my credits dry :S
Also, one more question except for the network , why would someone want to JB their iPhone 3GS?
*
try canceling the internet service through your respective telco...it will be much better...
yuvanesh
post Apr 19 2010, 10:52 AM

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QUOTE(Kernkraft400 @ Apr 19 2010, 10:43 AM)
But I need the data sometimes, when I am away at campus or something.
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ok then you try the sbs setting...if doesnt work ..then the best is apply 250 mb data package for maxis/hotlink...
yuvanesh
post Apr 21 2010, 12:13 PM

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QUOTE(sandvillage @ Apr 20 2010, 02:15 PM)
Since I am here, I am not sure if this is off topic but just wanna let everyone know my situation.

Currently my iPhone is not able to set Call Forwarding feature, after key in the number, the error message "Could not save call forwarding setting" come out. My SIM is able to set call divert on Nokia though. Done reset n restore n on n off my iPhone, no change. Please let me know (PM if can) if there is a solution for this.

Anyway the main point is here, I decided to call up Maxis Helplinne for the setting/configuration/activation on this.

Me: Hi, I would like to activate and set call forwarding on my iPhone but not able to do so (and so on)

Maxis: YOu are not able to set call forwarding in iPhone (my fren able to do so), and I am not sure how to set it.

Me: Is there any alternative on this?

Maxis: Sorry sir, I am not sure, however you may try Google it for a solution.

Me: ??!! oh ok... (Hang up)
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ypu should try not to say u are using an iphone...maybe then they will process it..earlier i wanted to disconnected my friend 3g and at first i say that im using iphone and they said cant..later i called again and said usinf nokia..then the data was cancel no problem... rclxub.gif
yuvanesh
post Apr 25 2010, 09:59 AM

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QUOTE(TobbyChan @ Apr 25 2010, 01:23 AM)
Hi all..

Got story to share..I am iValue 1 maxis user..my bill date was on 24th every month..this is what happen..I check my bills on 23th night via *100#

23/4 : RM63.++ (forgot to save the image demmm~  doh.gif )
24/4 : RM 249.++   mad.gif

my credit limit is rm150!!

my data usage in iphone showed only 249mb received + sent  vmad.gif
I didn't JB my phone and I dont think the data counter should be in so much difference..
I was on Wi-Fi on my working days..ony night use it for FB and surf..

Called maxis CS and she said cannot view my bills yet because today is weekend.can only view it this monday..OMG..
have to wait this monday and see how is it going..  mad.gif
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well bro on your 23 the rm63 it is your outstanding from the previous bill or unbilled credit???if it is outstanding then it means that is your previous month bill which you havent settle yet...so add up the total is rm249,so usage would be rm180....if it is you unbilled then you usage is rm249...sometime even your credit limit is rm150..normally is only call...it means for that month you call till your cr limit then your line would be barred..imagine you calls are rm80...your cr rm150...line wont barred but on billing date rm80 will be add on the data usage/tax/services....the they are charging you the total...


Added on April 25, 2010, 10:01 am
QUOTE(tzxsean @ Apr 25 2010, 08:52 AM)
switch to digi..it's a smarter choice with unlimited data usage
i think coverage is not d prob...cs when i leave the building..it back to 3G again ... so the main concern is how to get strong signal even inside a building
*
do you know your unlimited data usage in digi is cap???brings not much different...

This post has been edited by yuvanesh: Apr 25 2010, 10:01 AM
yuvanesh
post Apr 26 2010, 01:00 PM

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QUOTE(TobbyChan @ Apr 25 2010, 12:15 PM)
I used to maxis already..and I'm on 12 month contract for the iPhone..so I think I have to bear with it until the contract finish.. sweat.gif
Its was my unbilled credit..but the thing here..I got 2 sms from maxis one saying my bill is RM 249 and another one come after that saying that it was RM 200..haha..I think this Monday gonna argue with them..

I believe from what I read from this forum that the data usage counter shudnt be in so much different with maxis counter since I didnt JB my phone..I am using wi-fi 5 days a week and I hardly YouTube-ing..maxis always try to suck up other people money.. vmad.gif

btw..I'm a girl  smile.gif
*
sorry for that...in forum we dont know whether girl or boy....sorry.. doh.gif ..ok you see the data is not only your internet but also the sms..mms..and any other services with international counted...so try checking with maxis..and review your bill statement...good luck... thumbup.gif
yuvanesh
post Apr 26 2010, 01:17 PM

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QUOTE(TobbyChan @ Apr 26 2010, 01:04 PM)
haha..no biggie..

Already solve the problem..I got the bill today and WALLA~ it was only rm70.85..and my data usage was only 258mb.. rclxms.gif
*
so you need to pay the extra 10mb..hehehe.. tongue.gif

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