yah. if i cant claim the warranty, then find cxcr was my last solution. but i hope, i can get claim warranty from mxs. since i dun know how much it will cost.

the seller didnt pickup my call or reply my msg. sigh

Didn't the guy you bought it from gv u the Maxis service card? If you hv it then most prob they will repair it for u.

Yes, i have it. but still, the maxis guy dun want to repair for me. any suggestion?

Hmm, if you have the Service Card, it shouldn't be a problem. Can anyone confirm this?

edit: Perhaps you might wanna try other Maxis branches?

This post has been edited by DFlo: Oct 27 2009, 01:24 AM

Yeah. By logic, it should be no problem. If it is a problem, then no point of buying from ppl thru forum who can't claim the warranty for you if anything happen. Maxis guy said, i need the owner authorization 1st before proceed.

Anyone know which Maxis branches which can easily claim the warranty cuz i hv the warranty card?

Whatever your reason is, if you want a warranty then do it quickly. Just did mine early this month, I went back for enquiry after 2 weeks as told, for I did not receive any feedbacks.

And so they're showing me a bunch of iphones from august and september warranties. They're clearing the phones, I was told. They didn't call up customers to pick up the phones. You gotta looooveee the attitude...

So I'm forced to wait for another 2-4 weeks? Don't you just love 1Malysia spirit? I don't want your retarded slogan, I just need 1 good fxxking service.

If you're 21 of age, vote for opposition in 2012, change we can believe.

and why on earth would you bring political issues into this thread, when it is clearly not related at all.

are you even sure that you are older than 21?

geez...

I'm not sure bout ur case. But, the mxs guy i met, he told me if claim warranty, gonna be 1month or more as need to send to singapore. And, once done, they gonna call u. But,yah, i cant claim the warranty either.

I'm not sure bout politic stuff bro, but thanks for the warranty advice

I just walk in to Sunway Carnival's Switch yesterday,my iphone button flat compare to other iphone then u take my srevice card to indentify that i bought from maxis few monthe ago then the worker from switch said we can't repair this,u need to bring to maxis to claim the warranty
i was like .......,guys any idea?

beside maxis, who else we can refer to in order to repair/claim warranty?

Clearly I am, I'm too lazy to enlighten you. Read newspaper daily for more ideas. If you don't get my meaning, that's ok, because most ppl don't. Period.

I generally do not get caught up with issues currently being toyed with. However, not necessarily in defence of Nokia, we are saying that this here is no place to bring in the political environment. And if you are over 21, shouldn't you have enough grey matters in your brain not to do that in the first place?

Do you even know you can be detained under ISA for making that statement? I suggest you don't even reply this lest the MIB come knocking on your door. Trust me, I know.

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Added on October 27, 2009, 10:01 pmIf it is within warranty period, Maxis is the only place you can go to. However, if the warranty has expired, take it to any place you desire and fancy. But make sure you go to someone reliable.

This post has been edited by PeeEl: Oct 27 2009, 10:01 PM

LOL someone wanna get into politics eh?
on a slightly related note, my friend is having his phone warranty handled by maxis, just slightly two months of usage, the phone would just not wake up from its sleep, he's still waiting for like 2 months

oh boy, now i'm really embarrassed. if you could be so kind to enlighten me because i have to admit that i don't really read the news.

because my life resolves purely around iPhone related issues.

hence, if you could explain it to me, i would be most appreciative.

thanks a lot in advance man.

This post has been edited by nokia2003: Oct 27 2009, 10:19 PM

Not really mate. Just that I, like most of us here, do not want to see people going off tangent.

Your friend was probably unlucky time-wise. It has been reported that some people here have got their replacements in a couple of weeks. I suppose it is the timing vis-a-vis availability of the replacement units that dictates how fast you get back one.

Guys, I don't think there's a definite answer to the question of whether or not the Service Card itself is sufficient for us to make a warranty claim from Maxis.

Can anyone give an insight to this?

In my case, nope. If u wanna claim warranty, u must seek the initial owner authorisation 1st before can proceed to Maxis. If not, they refuse. Authorisation mean, copy of IC or, the owner need to help u to claim the warranty.

So,what is the purpose of Service card?

Therefore, for those buying maxis set here will have a problem if the seller is not willing to help u. Thats what i think la.

Can anyone else who have got their iPhones through a third-party tell us their warranty claims experience? It would also be good if someone who is working in Maxis right now, and have an idea on how the iPhone warranty works, can brief us on how can this be done.

From day 1, there have always been 2 versions. It has also been reported here that the Service Card will suffice for warranty claims and people have successfully made them. However, like many things, not just with Maxis, it is the human beings who play God. This means, if you are lucky enough to consult a 'good' CS personnel in the right centre, you will have no hassle.

However, from the legal standpoint unless it is stated in the agreement otherwise, which I didn't read, Maxis must honour any warranty claims so long as you have the Service Card and the account under which the iPhone was bought has no arrears. If they refuse, you can challenge them by going to the Tribunal for consumers.

what do u mean by this bro? can u explain?

maxis just call me about my case. i will ask this Service Card issue to them n update u guys later.