since u cant repair under maxis, why dont u try from local shops or maybe to our lowyat's iphone technicial cxcr for a check?

either that or u can call the ur seller and ask him to fix the problem...

Hmm, if you have the Service Card, it shouldn't be a problem. Can anyone confirm this?

edit: Perhaps you might wanna try other Maxis branches?

Whatever your reason is, if you want a warranty then do it quickly.  Just did mine early this month,  I went back for enquiry after 2 weeks as told, for I did not receive any feedbacks. 

And so they're showing me a bunch of iphones from august and september warranties.  They're clearing the phones, I was told.  They didn't call up customers to pick up the phones.  You gotta looooveee the attitude...

So I'm forced to wait for another 2-4 weeks?  Don't you just love 1Malysia spirit? I don't want your retarded slogan, I just need 1 good fxxking service.

If you're 21 of age, vote for opposition in 2012, change we can believe.

Guys, I don't think there's a definite answer to the question of whether or not the Service Card itself is sufficient for us to make a warranty claim from Maxis.

Can anyone give an insight to this?

However, from the legal standpoint unless it is stated in the agreement otherwise, which I didn't read, Maxis must honour any warranty claims so long as you have the Service Card and the account under which the iPhone was bought has no arrears. If they refuse, you can challenge them by going to the Tribunal for consumers.

Guys, I went to Maxis KLCC today to ask them what documents do I need to provide in order to claim for a warranty on the iPhone. The customer service consultant says that I only have to bring the box (not sure why) together with the Service Card.

saksoba, did you try Maxis KLCC?

Wow this is truly disappointing. May I know which Maxis outlet did you talk to?

That is why I buy Singtel officially unlocked units only. Warranty claims also is still possible and the LYN seller can send for warranty.

I think, what he mean is. There are forumer which is iphone dealer here selling singtel set also provide after selling service, mean the seller can send warranty to the singtel without any charge. That one better than buy from one time seller which can't be trace after that.

this really a marketing ... only 1st hand owner can claim warranty, make the resale value drop ... so all people will go for maxis new set ...

My phone got bricked last week due to my jailbreaking activity. Sadly it still freeze during the restoration. No choice but to send to Maxis as the phone is still under warranty with Maxis.

I am using iPhone 3G 16GB white with Celcom sim but the phone is registered under my wife name and maxis 012 number of my daughter.

Went to Maxis Sunway Pyramid and told them about my problem. At this stage the CS just try to fix it and don't even ask whether my phone is under warranty or no. After confirmed that it can't be fixed, she told me that they will request for a replacement from Apple (as there is no stock for this model available there). May take 2 weeks to 1 mth replacement). Only during that period she asked me for the warranty card, which i gave to her and the Maxis phone number that the iphone is registered to. I did mentioned the phone number and told her that is my daughter phone (no IC photocopy or full details of my daughter nor my wife mentioned). Then she proceed with the replacement process, and on the service form, I filled up all my details (name, IC, Celcom contact number).

As such, I believe they only need your warranty card and the phone details of the one that bind to the iphone contract.