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 Your One Stop iTunes Troubleshooting Centre, How-to-do guides, backup, tips & tricks!

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boringpig
post Sep 11 2009, 07:52 PM

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QUOTE(nokia2003 @ Sep 10 2009, 08:33 PM)
not too sure in your case, but i first updated my firmware to 3.1 using the then, previous version of iTunes.

once the first synchroinisation & backup has been completed, only i proceeded to install the latest iTunes 9.

following that sequence, every feature advertised, works like a charm.

iPhone-iTunes synchronisation time has definitely improved vastly and the iTunes on an XP boot camp MBP, is more responsive compared to the previous version
*
if this is the case.. i cna't jailbreak my phone then.. i guess.. sad.gif
Mozilla-Firefox
post Sep 11 2009, 08:17 PM

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I have a problem opening my apps after syncing song into my iPhone via iTunes. When I press on the apps it just pops out for half a second and pops back in and displays my menu. What is wrong.????
TSnokia2003
post Sep 11 2009, 08:19 PM

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QUOTE(Mozilla-Firefox @ Sep 11 2009, 08:17 PM)
I have a problem opening my apps after syncing song into my iPhone via iTunes. When I press on the apps it just pops out for half a second and pops back in and displays my menu. What is wrong.????
*
your iTunes (used to sychronise) is not authorised.

if you have more than one account, make sure that your PC/MAC is authorised for all accounts.

This post has been edited by nokia2003: Sep 11 2009, 08:20 PM
Mozilla-Firefox
post Sep 11 2009, 08:31 PM

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So what am I suppose to do to solve this?
TSnokia2003
post Sep 11 2009, 08:34 PM

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QUOTE(Mozilla-Firefox @ Sep 11 2009, 08:31 PM)
So what am I suppose to do to solve this?
*
authorise

» Click to show Spoiler - click again to hide... «


This post has been edited by nokia2003: Sep 11 2009, 08:36 PM
Mozilla-Firefox
post Sep 11 2009, 08:43 PM

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I've authorized it already. But it's still the same. Do I have to sync again?
TSnokia2003
post Sep 11 2009, 08:45 PM

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QUOTE(Mozilla-Firefox @ Sep 11 2009, 08:43 PM)
I've authorized it already. But it's still the same. Do I have to sync again?
*
i'm not physically there to see what you have done. so you might need to resort to google for other solutions, i'm afraid.
Mozilla-Firefox
post Sep 11 2009, 09:10 PM

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Yes!! Thanks For the help peoples. Solved it already. I just to get my computer autorized and sync back all the apps in

zaff1984
post Sep 11 2009, 09:47 PM

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hey, can anybody see my problem in page 21 please... need help I cant access to apple store...
tnsai
post Sep 11 2009, 11:39 PM

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Anybody know where I can get a spare sim holder for the iphone 3gs?? I lost mine =_= and while i was looking for it my daughter pushed my sim card into the phone.. now tis stuck... anybody know how to remove it also???
5w33
post Sep 11 2009, 11:55 PM

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Failed to upgrade my iphone 3G singtel set to f/w 3.1.
The itunes indicated that my iphone has to be restore, so I proceed the restoration, but restore fail as well, error code 1603.

I've tried restart my pc, plug the iphone into the rear usb port. Both didn't work, same 1603 error code. Anyone here face the same problem?


Reinstalling itunes9 now, see if that solve my problem.

Updates: Problem Solved
Restore using a new user account

Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

This post has been edited by 5w33: Sep 12 2009, 02:02 AM
tinkerbel
post Sep 12 2009, 12:09 AM

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@5w33,
Am not sure if this is gonna help but check these few links out:-
http://support.apple.com/kb/TA38603?viewlocale=en_US
http://www.macworld.com/article/60160/2007...iphone1603.html

Good Luck
5w33
post Sep 12 2009, 12:14 AM

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QUOTE(tinkerbel @ Sep 12 2009, 12:09 AM)
@5w33,
Am not sure if this is gonna help but check these few links out:-
http://support.apple.com/kb/TA38603?viewlocale=en_US
http://www.macworld.com/article/60160/2007...iphone1603.html

Good Luck
*
Thanks, I've been trying the method stated on apple website, the first link you provided.

QUOTE
To fix this problem, restart your Mac and try again. If that doesn’t eliminate the error, connect your iPhone to a different USB port, ideally one that’s connected to the Mac itself (rather than to a keyboard or USB hub). And if that doesn’t work, some users have reported success by unhitching the iPhone from their computer, removing its SIM card, plugging the iPhone into the computer, and then clicking Restore. Once the phone has been updated restore the SIM card.
http://www.macworld.com/article/60160/2007...iphone1603.html

Haven't tried remove the sim card, going to try it later if it still didn't worked after reinstalling intunes.

Thanks for the prompt reply. smile.gif
llsphinxll
post Sep 12 2009, 03:19 AM

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QUOTE(5w33 @ Sep 11 2009, 11:55 PM)
Failed to upgrade my iphone 3G singtel set to f/w 3.1.
The itunes indicated that my iphone has to be restore, so I proceed the restoration, but restore fail as well, error code 1603.

I've tried restart my pc, plug the iphone into the rear usb port. Both didn't work, same 1603 error code. Anyone here face the same problem?
Reinstalling itunes9 now, see if that solve my problem.

Updates: Problem Solved
Restore using a new user account

Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.
*
hey. i experienced the same issue while trying to update my iPhone. turns out the problem is less complicated than i thought. well i hope its the same scenario in your case.
my phone was connected to a ubs hub before being connected to my mac. i dont knw why but once i took the usb out and connect it straight to my mac, the problem was solved. no doubt, they still asked me to restore my iphone but everything in the phone is already backed up. so after successfully installed v3.1, you can restore your phone back to how it was, it will prompt you.
hope it works out for you. smile.gif
5w33
post Sep 12 2009, 10:30 AM

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QUOTE(llsphinxll @ Sep 12 2009, 03:19 AM)
hey. i experienced the same issue while trying to update my iPhone. turns out the problem is less complicated than i thought. well i hope its the same scenario in your case.
my phone was connected to a ubs hub before being connected to my mac. i dont knw why but once i took the usb out and connect it straight to my mac, the problem was solved. no doubt, they still asked me to restore my iphone but everything in the phone is already backed up. so after successfully installed v3.1, you can restore your phone back to how it was, it will prompt you.
hope it works out for you. smile.gif
*
I've tried that, connecting my iphone directly at the rear usb port, but it didn't work as well. Anyway, problem solved, my iphone is back alive again. rclxm9.gif

QUOTE
Restore using a new user account

Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Mickeyhon
post Sep 12 2009, 10:05 PM

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itunes cant sync my photo to my iphone y ? everything can jz photo cannot ...
even i use my ipod oso cant....y ?? can solve ?
llsphinxll
post Sep 13 2009, 12:09 AM

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anyone can tell me how to get genius mixes on my iPhone? posted before but no one answered yet. sad.gif
jimbet1337
post Sep 13 2009, 01:57 PM

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QUOTE(boringpig @ Sep 10 2009, 05:03 PM)
i'm using iTunes 9 now..
wondering why i can't see my iPhone home screen (see below):
[attachmentid=1189137]

all i can see in my iTunes is just the list of apps I have (as below):
[attachmentid=1189138]

Any idea? Thanks!
*
That feature only works for 3.1.
tinkerbel
post Sep 13 2009, 02:47 PM

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@llsphinxll,
Update to the latest FW & download latest iTunes and i should automatically appear on ur iPhone biggrin.gif
llsphinxll
post Sep 13 2009, 02:49 PM

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QUOTE(tinkerbel @ Sep 13 2009, 02:47 PM)
@llsphinxll,
Update to the latest FW & download latest iTunes and i should automatically appear on ur iPhone biggrin.gif
*
i did. but unfortunately it doesnt show. *sigh
there is only the normal genius, the list view. i cant seem to activate genius mixes on my iPhone.
any other suggestions? blush.gif

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