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 Your One Stop iTunes Troubleshooting Centre, How-to-do guides, backup, tips & tricks!

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turion64
post May 9 2011, 07:16 PM

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QUOTE(azraeil @ May 9 2011, 06:42 PM)
Right hand click on your iPhone and choose Transfer Purchase and it should transfer all your iPhone Apps to the computer.

The Apps in iTunes are bound to be more than your phone coz sometimes, you may not want to sync a particular app to the phone as the app may take too much space etc etc ...
*
when i click on transfer purchase, it only lasted 5 seconds. seems like it does not do anything.
mat_min
post May 10 2011, 12:29 AM

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dear otai2.. i got a problem... when i try to connect my phone to d itunes.....my pc hang and after it become ok.....it can't detect my phone....why lorrr......1st time conncetion, want to register
SUSserendipity168
post May 12 2011, 07:23 PM

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QUOTE(raeshad @ May 7 2011, 04:18 PM)
yeap. in itunes, preferences>>devices>>tick (✔) at prevent iDevices from syncing automatically.
did you authorize your computer before syncing?

p/s: if you were to sync your iphone to a newly unsynced and unauthorized computer, a notification window stating that it'll delete the apps in your iphone as it's not authorized will pop up right? haven't you come across this window before?
*
Hi there,

I'm experiencing the same issue as well, a pop-up that says it will delete all my iPhone apps when I tried to sync my contacts.

I recently bought a MacBook Pro and an iPhone 4. Both are brand new with the exception that iPhone 4 is running 4.3.3 (JB).

Is there a solution to this?

Your help is much appreciated notworthy.gif

Thx


Added on May 12, 2011, 8:00 pm
QUOTE(serendipity168 @ May 12 2011, 07:23 PM)
Hi there,

I'm experiencing the same issue as well, a pop-up that says it will delete all my iPhone apps when I tried to sync my contacts.

I recently bought a MacBook Pro and an iPhone 4. Both are brand new with the exception that iPhone 4 is running 4.3.3 (JB).

Is there a solution to this?

Your help is much appreciated  notworthy.gif

Thx
*
I've just 'Authorized' my MBP and tried to resync with my iPhone. Still no luck.

Here's what I did.

1) After I've checked the 'Sync Address Book & Contacts' box, I noticed that the 'Sync' button at the bottom right corner has changed to 2 buttons, 'Revert' & 'Apply'.
2) When I clicked on 'Apply', the warning message pops-up.

Please refer to the image below:

user posted image

Please icon_question.gif

This post has been edited by serendipity168: May 12 2011, 08:00 PM
polar_bear88
post May 13 2011, 02:47 AM

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hye.. i had recently receice the " the item you've requested not currently available in malaysian store" error.. even i don't click any.. there's any way to solve this?
raeshad
post May 13 2011, 05:30 PM

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QUOTE(serendipity168 @ May 12 2011, 07:23 PM)
Hi there,

I'm experiencing the same issue as well, a pop-up that says it will delete all my iPhone apps when I tried to sync my contacts.

I recently bought a MacBook Pro and an iPhone 4. Both are brand new with the exception that iPhone 4 is running 4.3.3 (JB).

Is there a solution to this?

Your help is much appreciated  notworthy.gif

Thx


Added on May 12, 2011, 8:00 pm
I've just 'Authorized' my MBP and tried to resync with my iPhone. Still no luck.

Here's what I did.

1) After I've checked the 'Sync Address Book & Contacts' box, I noticed that the 'Sync' button at the bottom right corner has changed to 2 buttons, 'Revert' & 'Apply'.
2) When I clicked on 'Apply', the warning message pops-up.

Please refer to the image below:

user posted image

Please  icon_question.gif
*
Hiya. smile.gif

iTunes authorization will only work for apps/books/movies and songs that you purchased and downloaded genuinely from App Store and iTunes Store. It won't work for other contents that are downloaded outside of these 2 stores. If you have authorized your desktop iTunes with all the necessary authorizations; and have transferred your purchases; all of the bought contents will be in their respective folder/tabs in iTunes.

You said you've authorized your laptop, but have you click transfer purchases? [in iTunes, FILE>>TRANSFER PURCHASES or right click on your device's tab]

After transfer purchases, you can safely sync your iPhone. The pop-up window will still give you the warning that it'll delete all the apps currently in your iphone as this is your initial sync with your MBP. Go ahead and proceed, as all the apps are already transferred to your laptop. You will however loose any saved data on your apps like saved gameplay for your game apps.

For your contacts, it won't delete your current contacts with empty data. For an initial sync, it will merge the contacts from your iPhone and your MBP. After the sync, you should be able to browse your contacts from iPhone in your desktop Address Book app in MBP. [That's why there's another choice of Replace Information in INFO>>ADVANCED if you want to delete all the current contacts]

Does that help you? wink.gif
bidfordun
post May 13 2011, 07:34 PM

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Guys, suddenly i can no longer use my account to update app bcos it states invalid address. Tried to change it but useless as well.

Any idea why this happened?

Also u know any site to get those usa addresses?
SUSserendipity168
post May 13 2011, 09:21 PM

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QUOTE(raeshad @ May 13 2011, 05:30 PM)
Hiya.  smile.gif

iTunes authorization will only work for apps/books/movies and songs that you purchased and downloaded genuinely from App Store and iTunes Store. It won't work for other contents that are downloaded outside of these 2 stores. If you have authorized your desktop iTunes with all the necessary authorizations; and have transferred your purchases; all of the bought contents will be in their respective folder/tabs in iTunes.

You said you've authorized your laptop, but have you click transfer purchases? [in iTunes, FILE>>TRANSFER PURCHASES or right click on your device's tab]

After transfer purchases, you can safely sync your iPhone. The pop-up window will still give you the warning that it'll delete all the apps currently in your iphone as this is your initial sync with your MBP. Go ahead and proceed, as all the apps are already transferred to your laptop. You will however loose any saved data on your apps like saved gameplay for your game apps.

For your contacts, it won't delete your current contacts with empty data. For an initial sync, it will merge the contacts from your iPhone and your MBP. After the sync, you should be able to browse your contacts from iPhone in your desktop Address Book app in MBP. [That's why there's another choice of Replace Information in INFO>>ADVANCED if you want to delete all the current contacts]

Does that help you?  wink.gif
*
Bro,

Good to hear from you! smile.gif

You are right about the 'Authorization' feature that's purely intended for media contents, no thanks to DRM (Got to know this after surfing the web for answers).

Well the popup message is kinda scary as I did not encounter it in my old 2G iPhone and MBA during the initial sync.

I did transfer all my purchases without an issues but will it remove all my apps if I proceed to sync? hmm.gif

Thanks again.


Added on May 13, 2011, 10:20 pm
QUOTE(serendipity168 @ May 13 2011, 09:21 PM)
Bro,

Good to hear from you!  smile.gif

You are right about the 'Authorization' feature that's purely intended for media contents, no thanks to DRM (Got to know this after surfing the web for answers).

Well the popup message is kinda scary as I did not encounter it in my old 2G iPhone and MBA during the initial sync.

I did transfer all my purchases without an issues but will it remove all my apps if I proceed to sync?   hmm.gif

Thanks again.
*
Couldn't wait for your reply and just bite the BULLET!!! sweat.gif

IT WORKED!!! Phewww... After reading some many syncing issues on iTunes online about deleting apps and stuff, this is a huge relief.

I spent half a day searching for sync alternatives e.g Fliq, Google Sync, iPhone Contacts Backup Tool, Missing Sync, Mobile Me and other cloud apps including calling Apple Support.

Best thing is you were able to explain much better than the Apple Support dude from Australia thumbup.gif

This is sound advise!! Kudos, Raeshad cheers.gif

Now I'll have to go figure out how to master that darn Parallels Desktop 6 on Win 7 doh.gif

This post has been edited by serendipity168: May 14 2011, 01:26 PM
raeshad
post May 14 2011, 04:03 AM

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QUOTE(serendipity168 @ May 13 2011, 09:21 PM)
Bro,

Good to hear from you!  smile.gif

You are right about the 'Authorization' feature that's purely intended for media contents, no thanks to DRM (Got to know this after surfing the web for answers).

Well the popup message is kinda scary as I did not encounter it in my old 2G iPhone and MBA during the initial sync.



Added on May 13, 2011, 10:20 pm
Couldn't wait for your reply and just bite the BULLET!!!  sweat.gif

IT WORKED!!! Phewww... After reading some many syncing issues on iTunes online about deleting apps and stuff,  this is a huge relief.

I spent half a day searching for sync alternatives e.g Fliq, Google Sync, iPhone Contacts Backup Tool, Missing Sync, Mobile Me and other cloud apps including calling Apple Support.

Best thing is you were able to explain much better than the Apple Support dude from Australia  thumbup.gif

This is sound advise!! Kudos, Raeshad  cheers.gif

Now I'll have to go figure out how to master that darn Parallels Desktop 6 on Win 7  doh.gif
*
sorry dude. my online hours are kinda irregular tongue.gif great to hear it all worked out allright though rclxms.gif

g'day mate

p/s: life's great with apple(s) in your hands right? macs+iphones? rclxms.gif
SUSserendipity168
post May 14 2011, 01:33 PM

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QUOTE(raeshad @ May 14 2011, 04:03 AM)
sorry dude. my online hours are kinda irregular  tongue.gif great to hear it all worked out allright though  rclxms.gif

g'day mate

p/s: life's great with apple(s) in your hands right? macs+iphones?  rclxms.gif
*
Raeshad,

Apologies not necessary! You don't owe me anything, my friend biggrin.gif

Thanks again for heeding my SOS call thumbup.gif


raeshad
post May 14 2011, 06:11 PM

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@serendipity no worries biggrin.gif glad i can help
rjmm2
post May 14 2011, 09:21 PM

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Need help. Unable to update my purchases due to invalid address. After log in into my account, it says: You must verify your payment info before you can make purchases.
I have US account with Itunes redeem card. Thanx for any suggestion.
frozzbyte
post May 15 2011, 01:58 AM

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@rjmm2
refer to this http://forum.lowyat.net/topic/1872818
Terminator Predator
post May 15 2011, 06:48 PM

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Hi all Lowyatians...i am a newbie here. Just registered and i have high hopes that Lowyat forum is the best problem solver forum in Malaysia (and maybe in the World?).

I just go the same problem as earlier mentioned in this thread.

My iPhone 4 wont transfer its purchased Apps to iTunes.

I have authorized my Computer. And have tried many times to transfer purchase (right click, click from file/transfer purchase etc)..what happen is that it shows something on top of itunes (like it is transferring), but when it is about to 'copy', it just stopped. None are transferred to iTunes.

If I am to 'check' the box in iTunes, a message popup saying it will delete all apps in iphone and replace it with what's in iTunes.

Its really scary man. I sure do not want to lose all of my 600 Apps in iPhone. Some are bought, and especially some have already have saved data inside like games etc).

So, I initially tried it for my iPod. I 'checked' the box to Sync (in Apps library). Then Sync. And guess what...all my previous stored songs in iPod just got deleted clean.

I am never going to try this with my Apps. 600 Apps there.

I hope there is somebody here who would assist me on this.

I have earlier today reported my problem in Apple site, and now waiting for their response (I dont think it will come in 1 or 2 days), if I am lucky maybe I will here from them in one week.

So, again hope to hear from the otai here.

Cheers.
SUSserendipity168
post May 15 2011, 10:50 PM

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QUOTE(Terminator Predator @ May 15 2011, 06:48 PM)
Hi all Lowyatians...i am a newbie here. Just registered and i have high hopes that Lowyat forum is the best problem solver forum in Malaysia (and maybe in the World?).

I just go the same problem as earlier mentioned in this thread.

My iPhone 4 wont transfer its purchased Apps to iTunes.

I have authorized my Computer. And have tried many times to transfer purchase (right click, click from file/transfer purchase etc)..what happen is that it shows something on top of itunes (like it is transferring), but when it is about to 'copy', it just stopped. None are transferred to iTunes.

If I am to 'check' the box in iTunes, a message popup saying it will delete all apps in iphone and replace it with what's in iTunes.

Its really scary man. I sure do not want to lose all of my 600 Apps in iPhone. Some are bought, and especially some have already have saved data inside like games etc).

So, I initially tried it for my iPod. I 'checked' the box to Sync (in Apps library). Then Sync. And guess what...all my previous stored songs in iPod just got deleted clean.

I am never going to try this with my Apps. 600 Apps there.

I hope there is somebody here who would assist me on this.

I have earlier today reported my problem in Apple site, and now waiting for their response (I dont think it will come in 1 or 2 days), if I am lucky maybe I will here from them in one week.

So, again hope to hear from the otai here.

Cheers.
*
I believe 'Authorization' is only intended for digital media.

In terms of apps, after transferring all your purchases you should be able to see them in iTunes under the Apps tab.

Run a backup before proceeding to click on 'Accept'.

In a nutshell, best not to proceed if your apps do not appear in iTunes once you have transferred your purchases.

*Disclaimer - I'm not a pro but basically just wanted to share what I did earlier. Don't flame me if your apps go missing* laugh.gif

Good Luck!

This post has been edited by serendipity168: May 15 2011, 10:57 PM
Terminator Predator
post May 16 2011, 11:01 PM

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I believe 'Authorization' is only intended for digital media.
>> OK. What they say is only 5 computer allowed to be 'Authorized' at any one time. Any its a simple thing to authorize my PC & I did that. So, maybe this is not the main problem

In terms of apps, after transferring all your purchases you should be able to see them in iTunes under the Apps tab.
>> This is the real problem. After transferring, none of the apps in iPhone goes into iTunes. Something is wrong somewhere

Run a backup before proceeding to click on 'Accept'.
>> In order to run backup, need to copy source file (from iTunes) anyplace else. Right click any app/show in window explorer, then copy all .ipa files in Mobile Apllications folder. This can only be possible if downloaded apps from iTunes, and not from iPhone. So, unable to backup then.

In a nutshell, best not to proceed if your apps do not appear in iTunes once you have transferred your purchases.
>> This is what I'm thinking. But on second thought I think I know of one solution. Tough one. Let it erase all Apps, & I redownload all again, but this time download only from iTunes. Since it iTunes can remember which apps was purchased earlier, I don't have to worry about repurchasing them. The only problem is the hassle of downloading all over again & losing my saved games data. Other text data I can copy to somewhere else. Physical files can be copied also. So, basically games data is lost..huhu..spent plenty of times upgrading my weapon already..(my Overkill games) & my Predators game...sad.gif

*Disclaimer - I'm not a pro but basically just wanted to share what I did earlier. Don't flame me if your apps go missing* laugh.gif
>> No worries. Its good to hear your views on this.

Good Luck!
>> Thanks lot

Anyway tomorrow is Public Holiday but I still got to go to work...huhu...one more sad day in my life...

SUSserendipity168
post May 16 2011, 11:50 PM

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» Click to show Spoiler - click again to hide... «

Look on the bright side, use this opportunity to do some heavy spring cleaning i.e 600 apps brows.gif

There are new games coming out ever few minutes. There is no reason to be nostalgic.

How else would you find space for the new ones??? laugh.gif

This post has been edited by serendipity168: May 16 2011, 11:50 PM
Terminator Predator
post May 17 2011, 01:39 AM

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Thats right. I want to cleanup my Space & download more games (200MB above each) hehe.

Anyway, just to let you know that I have checked the box to sync in iTunes, and most of my Apps are gone. But half are still there. Anyway I want to cleanup everything and start from scratch. Like just bought my iPhone. Good thing that other Default Apps are not affected like calendars etc.

Tomorrow I start downloading new games Yeah!
no-tech-know-logy
post May 17 2011, 10:11 AM

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Got a couple of issues :

1. when i back up my photos and videos to PC (using USB detection), some of my videos especially the longer ones (more than 30 secs) will not transfer and will hang.. How do i transfer these larger size videos to my PC?

2. How do i save my contacts to PC?

Thinking of upgrading IOS but afraid that all my contacts, photos, videos etc will be gone...
azrilyp
post May 17 2011, 10:33 AM

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QUOTE(no-tech-know-logy @ May 17 2011, 10:11 AM)
Got a couple of issues :

1. when i back up my photos and videos to PC (using USB detection), some of my videos especially the longer ones (more than 30 secs) will not transfer and will hang.. How do i transfer these larger size videos to my PC?

2. How do i save my contacts to PC?

Thinking of upgrading IOS but afraid that all my contacts, photos, videos etc will be gone...
*
I use this software aiseesoft.

i got it free thru this webpage giveawayoftheday
Terminator Predator
post May 17 2011, 08:23 PM

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QUOTE(no-tech-know-logy @ May 17 2011, 10:11 AM)
Got a couple of issues :

1. when i back up my photos and videos to PC (using USB detection), some of my videos especially the longer ones (more than 30 secs) will not transfer and will hang.. How do i transfer these larger size videos to my PC?

2. How do i save my contacts to PC?

Thinking of upgrading IOS but afraid that all my contacts, photos, videos etc will be gone...
*
In my experience, backing up photos & videos is the easiest. Just copy & paste. Even if more than 1 minutes normally no issues. Hmm.....

Saving contacts..lets try to figure out how...I am also going to do that someday...

I also did not upgrade IOS coz the new update does not really mean much to me. And bear in mind that all Apps need to be backed up before any update is to take place. I am with you on this. Will not upgrade for now. Wait until it's really worthwhile to upgrade right.

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