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Hardware Mac servicing, emergency tips, General knowledge on Mac issues

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Boykidz93
post Oct 15 2014, 12:06 AM

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Hi, can i ask, is that possible to to upgrade RAM myself instead of upgrade from APPLE?
Since the price is x2/x3 different, is all the ram in market can put inside MBP? rclxms.gif
SUSitanium
post Oct 16 2014, 03:14 PM

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QUOTE(Boykidz93 @ Oct 15 2014, 12:06 AM)
Hi, can i ask, is that possible to to upgrade RAM myself instead of upgrade from APPLE?
Since the price is x2/x3 different, is all the ram in market can put inside MBP?  rclxms.gif
*
not that its recommended by Apple. I upgraded mine to 16gb, as long as you use the proper modules meant for mac.
zwansh
post Oct 19 2014, 06:42 PM

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My early 2011 mbp got problem...graphic problems...any solution how to fix it?
Gizzi69
post Oct 25 2014, 07:49 PM

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Dear Sifus,

My wife macbook suddenly can't boot. OS X utilities pop up. Checked Disk utility but still can't resolve.

Model : MD313ZP/A bought in 2012

Sent to Apple service centre, they charged RM 100 for diagnose and now asking for RM720 to exchange HDD.


Question.
1) Does that mean the current HDD died?
2) Can I recover the data?
3) Why is Apple service centre charging sooooo much for 500gb HDD??
4) Is there another service centre that can help with a much reasonable price?

thanks for your help. I need to solve this problem as my wife is nagging me daily (I'm a PC user so I'm a noob when it comes to Macs).

This post has been edited by Gizzi69: Oct 25 2014, 07:51 PM


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zXJaMeSXz
post Oct 26 2014, 01:38 PM

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Hi guys,

I need your help regarding my 2012 15" Macbook Pro.

I'm unable to connect it to my external LG monitor. The monitor is stuck in Power Saving Mode.
user posted image

The weird part is that my Macbook is able to connect to the monitor when using Windows via bootcamp with the exact same adapter and HDMI cable.
user posted image

It also has no problem connecting to my TV.
user posted image

Any help would be much appreciated.

Thanks!

Update

I am able to get it working using a different adapter and DVI-DVI cable. Furthermore, I am also able to get it working using the same adapter I was using and a HDMI-DVI cable (HDMI -> adapter, DVI -> Monitor)

This post has been edited by zXJaMeSXz: Oct 26 2014, 01:57 PM
ionStorm
post Oct 26 2014, 08:20 PM

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QUOTE(Gizzi69 @ Oct 25 2014, 07:49 PM)
1) Does that mean the current HDD died? 
2) Can I recover the data?
3) Why is Apple service centre charging sooooo much for 500gb HDD??
*
1) Possible
2) After you take HDD out, can try some recovery software
3) Biasa la Apple pricing. Product cost + labour + warranty coverage + Apple-epic-markup.

If you're the DIY sort, your model is very serviceable. Here's a guide from iFixit - http://goo.gl/aujure

Might as well take the opportunity to use an SSD instead of regular HDD.
janeration7
post Oct 27 2014, 12:27 AM

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Help! I tried to change my password recently but they told me something had failed. Couldn't login to my mbp after that. Not with the new password or the old password. Tried to restart and hold ctrl R function but didn't work either. What can I do?
TSwei
post Oct 27 2014, 11:46 AM

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QUOTE(janeration7 @ Oct 27 2014, 12:27 AM)
Help! I tried to change my password recently but they told me something had failed. Couldn't login to my mbp after that. Not with the new password or the old password. Tried to restart and hold ctrl R function but didn't work either. What can I do?
*
Depends which OS X version you running, you can follow this guide to reset password:
http://support.apple.com/kb/PH14325?viewlocale=en_US
http://coolestguidesontheplanet.com/reset-...ssword-mac-osx/
Cheapodude
post Oct 31 2014, 04:06 PM

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Bought a Mac Pro mid 2014 but after using it for a few months, now feeling a bit regret of not upgrading the SSD hardisk as it is only 128GB currently. Can the hardisk be upgraded to a higher storage after buying? Do advise.
sumtuckieeeee
post Nov 9 2014, 09:43 PM

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Does anyone knows how to clean the fan in macbook pro 13" 2010?
andyfriends
post Dec 13 2014, 12:20 PM

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i suspect there is a problem with my headphone plug - loose, or what.
the left sound is so soft compared to the right sound
i have to constantly adjust my headphone/speaker plug

how do i solve this?
Townshend
post Dec 13 2014, 05:07 PM

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QUOTE(andyfriends @ Dec 13 2014, 12:20 PM)
i suspect there is a problem with my headphone plug - loose, or what.
the left sound is so soft compared to the right sound
i have to constantly adjust my headphone/speaker plug

how do i solve this?
*
Have you tried with different earphones/headphones ? Also, try cleaning the port using cotton bud.
lanusb
post Dec 14 2014, 02:48 PM

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I have a problem with my external hdd, at first it prompted to initialize, ok i click it and reformatted then okla

After that i fill it up with data again, then after few days i replug in the external hdd, my mac asks it to initialize again, how to fix this? Or is it my hdd issue?
andyfriends
post Dec 16 2014, 06:30 PM

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QUOTE(Townshend @ Dec 13 2014, 05:07 PM)
Have you tried with different earphones/headphones ? Also, try cleaning the port using cotton bud.
*
i did. same.

use wet cotton bud or dry?

aba9785
post Dec 23 2014, 09:17 AM

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Hi, I’m using MacBook Pro 13" (Mid 2012) Non-Retina. Lately the harddisk (the one that comes along when I bought it, 750gb Toshiba) is showing some problems (Unable to boot up, unable to detect hdd and so on).
I suspect the hard disk will fail on me soon. I would like to change to SSD (prefer speed over storage capacity for now)
I’m looking at Intel 530 Series 240GB 2.5-Inch Internal Solid State Drive.
I understand that some MBP is very picky on SSD, anyone have any experience in using this drive on MBP 2012 model? Or there is other reliable and compatible SSD model?

Please share/help.

Thank you.
Townshend
post Dec 23 2014, 06:01 PM

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QUOTE(andyfriends @ Dec 16 2014, 06:30 PM)
i did. same.

use wet cotton bud or dry?
*
Dry of course.

One more thing, you can check in System Preferences > Sound > Output > Make sure the Balance slider is in the middle.

kevinwcw
post Dec 23 2014, 09:50 PM

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hi guys,

i am facing a issue on my macbook pro 15 inch which i tried to replace hdd, create bootable pendrive and using internet recovery but it all fail. and the respond on my mac is
-white screen (loud fan speed and hot)
-show (?) icon

any idea and expert know how to solve this issue?
aba9785
post Dec 24 2014, 09:06 AM

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QUOTE(kevinwcw @ Dec 23 2014, 09:50 PM)
hi guys,

i am facing a issue on my macbook pro 15 inch which i tried to replace hdd, create bootable pendrive and using internet recovery but it all fail. and the respond on my mac is
-white screen (loud fan speed and hot)
-show (?) icon

any idea and expert know how to solve this issue?
*
suspect your problem is almost similar with mine. except i havent replace the hdd.
i think your mac is trying to boot using the pendrive.
can you try remove any pendrive/thumb drive or any sd card/removable media and try to start again?

anyway, here's the guide from apple on what to do when you see the question mark thing.

http://support.apple.com/en-us/ts1440

This post has been edited by aba9785: Dec 24 2014, 09:08 AM
James_Padfoot
post Dec 28 2014, 11:21 PM

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Hi there. Some help or experience on the following issue would be appreciated.

Background: I just bought a new MBA Charger in April, and serviced my MBA in January. I'm using a late-2012 MBA 13'.

Problem: Not charging. Connects sometimes green light, sometimes orange. Says not charging. Or if 'charging' then 15+ hours to full - but when you remove the charger, % drops by 1-2% every time. When I hold down the option key and clik battery, it says condition: normal (liesssss).

Tried: 1) Resetting SMC / 2) Using a different charger and different plug point (both working on the MBP so not charger problem) / 3) Cleaning charger port.

Image 1: Estimated battery health. Laptop age: 2 years.
Attached Image

Image 2: 33% with 15+ hours to full battery.
Attached Image

Image 3: 32% after removing and instantenously reattaching charger. Shows not charging.
Attached Image


I had an OS issue in January, and I'm so super broke that I'm afraid this is going to cost me a lot to fix. Does it still fall under Apple's coverage because this is the third time I'm going to send it back to them? Is the unit defective?

This post has been edited by James_Padfoot: Dec 28 2014, 11:39 PM
Townshend
post Dec 29 2014, 01:49 PM

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QUOTE(James_Padfoot @ Dec 28 2014, 11:21 PM)
Hi there. Some help or experience on the following issue would be appreciated.

Background: I just bought a new MBA Charger in April, and serviced my MBA in January. I'm using a late-2012 MBA 13'.

Problem: Not charging. Connects sometimes green light, sometimes orange. Says not charging. Or if 'charging' then 15+ hours to full - but when you remove the charger, % drops by 1-2% every time. When I hold down the option key and clik battery, it says condition: normal (liesssss).

Tried: 1) Resetting SMC / 2) Using a different charger and different plug point (both working on the MBP so not charger problem) / 3) Cleaning charger port.

Image 1: Estimated battery health. Laptop age: 2 years.
Attached Image

Image 2: 33% with 15+ hours to full battery.
Attached Image

Image 3: 32% after removing and instantenously reattaching charger. Shows not charging.
Attached Image
I had an OS issue in January, and I'm so super broke that I'm afraid this is going to cost me a lot to fix. Does it still fall under Apple's coverage because this is the third time I'm going to send it back to them? Is the unit defective?
*
Can you charge it when it is turned off ? Anyway, I suspect that this is hardware problem, like DC-in Board, etc.

Do you have AppleCare ?

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