QUOTE(Darkmage12 @ Aug 6 2009, 04:12 PM)
I know but everytime got the message saying either not yet started or ended
try call the cust serv about this..---> Maxis & Hotlink Fans Club v5 <---, Hotlink: Life Unlimited
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 Aug 6 2009, 05:18 PM
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Senior Member
2,287 posts Joined: Nov 2008 
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Aug 6 2009, 06:02 PM
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All Stars
17,053 posts Joined: Jan 2003 
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You managed to buy the supersaver
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Aug 7 2009, 01:54 AM
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Senior Member
2,287 posts Joined: Nov 2008
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QUOTE(Darkmage12 @ Aug 6 2009, 06:02 PM) You managed to buy the supersaver i didnt try..no one to call leh.. |
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Aug 7 2009, 02:41 AM
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All Stars
17,053 posts Joined: Jan 2003
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Now I know when to buy d..... Need to be after 12
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Aug 7 2009, 01:12 PM
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Senior Member
2,287 posts Joined: Nov 2008
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QUOTE(Darkmage12 @ Aug 7 2009, 02:41 AM) Now I know when to buy d..... Need to be after 12 12 noon or 12 midnight?? |
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Aug 7 2009, 07:04 PM
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Senior Member
1,281 posts Joined: Jan 2003
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I always topup after 12 midnight. lol^^
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Aug 7 2009, 07:55 PM
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Senior Member
2,287 posts Joined: Nov 2008
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QUOTE(hirari @ Aug 7 2009, 07:04 PM) I always topup after 12 midnight. lol^^ lol..  he not talking about topup leh.. talking about buying supersaver.. |
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Aug 7 2009, 09:25 PM
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Senior Member
1,281 posts Joined: Jan 2003
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Is there any reason why have to buy supersaver at certain time?
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Aug 7 2009, 10:25 PM
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Senior Member
8,912 posts Joined: Mar 2005
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QUOTE(ern43 @ Aug 3 2009, 12:40 PM) Hi, Quite a weird case I would say. Why not you just ask them to escalate to the technical team instead of the Hotlink CS doing nothing?I'm asking here if anyone know how to solve this issue. Last 3 month, I share a top up with my brother.But after that, for every month, its auto share to my brother without any alert sms to me. I top up on monthly basis for RM30, and it will do the 'auto' share topup 2-3 time per month. This month alone, I lost RM15. Tried to call Hotlink Customer care, said they cannot do anything, like block all share top up application. they just asked me to reply 'NO' to hotlink when they send confirmation sms. The thing is, i dun get any alerts/sms telling me i share a top up, and my brother just receive a notification sms telling him he got it from me, which he does not do it at all.... My suggestion is give them a last call and ask them to escalate, and ask them to give you a case number. Else, email them directly. Last solution, report to MCMC(CC to hotlink) that they can't give solution at all, and not helping you with full effort. |
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Aug 7 2009, 11:59 PM
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All Stars
35,468 posts Joined: Oct 2006
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QUOTE(Joshua_0718 @ Aug 7 2009, 10:25 PM) Quite a weird case I would say. Why not you just ask them to escalate to the technical team instead of the Hotlink CS doing nothing? How certain are you its cause by the share a top up? Did u check your itemize billing?My suggestion is give them a last call and ask them to escalate, and ask them to give you a case number. Else, email them directly. Last solution, report to MCMC(CC to hotlink) that they can't give solution at all, and not helping you with full effort. |
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Aug 8 2009, 12:00 AM
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Senior Member
2,287 posts Joined: Nov 2008
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QUOTE(hirari @ Aug 7 2009, 09:25 PM) Is there any reason why have to buy supersaver at certain time? im not sure..but according to him, he said that he cant buy it and face problem always get the message saying this promotion has not started/ ended for today.. so then he said can only buy after 12.. |
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Aug 8 2009, 12:24 AM
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Senior Member
8,912 posts Joined: Mar 2005
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QUOTE(aspire2oo6 @ Aug 7 2009, 11:59 PM) How certain are you its cause by the share a top up? Did u check your itemize billing? Sorry, did you ask the wrong person? Or eventually you are asking ern43? |
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Aug 8 2009, 01:25 AM
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Senior Member
3,532 posts Joined: May 2008 
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maybe virus in ur HP?
auto sms maybe! |
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Aug 8 2009, 04:55 PM
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Senior Member
1,248 posts Joined: Jul 2005
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i got sms from Maxis to my hotlink number...
"RM0. Sorry, you have insufficient balance to purchase Monthly (3GB) Pass. Please top-up then re-submit your request. Thank you." what the hell ?? i never request anything ?? hotlink got 3GB data package ha nowadays for prepaid ?? |
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Aug 8 2009, 05:03 PM
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Senior Member
2,287 posts Joined: Nov 2008
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QUOTE(he-sham @ Aug 8 2009, 04:55 PM) i got sms from Maxis to my hotlink number... haha.."RM0. Sorry, you have insufficient balance to purchase Monthly (3GB) Pass. Please top-up then re-submit your request. Thank you." what the hell ?? i never request anything ?? hotlink got 3GB data package ha nowadays for prepaid ?? i think they sms wrong person.. i never heard of 3GB package.. |
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Aug 8 2009, 08:27 PM
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Senior Member
3,532 posts Joined: May 2008
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what the price?
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Aug 8 2009, 11:04 PM
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All Stars
35,468 posts Joined: Oct 2006
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Is your phone trying to connect to internet itself?
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Aug 9 2009, 01:37 AM
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Senior Member
2,287 posts Joined: Nov 2008
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QUOTE(he-sham @ Aug 8 2009, 04:55 PM) i got sms from Maxis to my hotlink number... i think the 3GB data package refering to this one.. "RM0. Sorry, you have insufficient balance to purchase Monthly (3GB) Pass. Please top-up then re-submit your request. Thank you." what the hell ?? i never request anything ?? hotlink got 3GB data package ha nowadays for prepaid ??  see that rm78 promotional price.. 3GB package.. This post has been edited by ilovelyn: Aug 9 2009, 01:37 AM |
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Aug 9 2009, 05:12 PM
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Senior Member
2,479 posts Joined: May 2005 From: I Fly Everywhere 
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Hi sifus here, I have a problem here with me that i wana ask..
I have a Hotlink Sim Card (still active) that have been lost since yesterday... What can i do now to renew / re-register / re-apply to get back my number with new simcard?? Can i just go to Maxis centre?? What about my credit inside will still remain?? Thanks if anybody could help... Appreciate it... |
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Aug 9 2009, 05:57 PM
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All Stars
23,688 posts Joined: Aug 2007 From: Outer Space
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QUOTE(ADVAN @ Aug 9 2009, 05:12 PM) Hi sifus here, I have a problem here with me that i wana ask.. Yeah...you can just go to the maxis centre to apply for a new sim card. Last time the charge is RM10 deducted from your account.I have a Hotlink Sim Card (still active) that have been lost since yesterday... What can i do now to renew / re-register / re-apply to get back my number with new simcard?? Can i just go to Maxis centre?? What about my credit inside will still remain?? Thanks if anybody could help... Appreciate it... I think the credit should be remain intact. |
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