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 ---> Maxis & Hotlink Fans Club v5 <---, Hotlink: Life Unlimited

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aspire2oo6
post May 31 2009, 11:38 AM

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i was on HYC 1st month was free and it didnt announce i have to cancel if i do not want. I got charge the 2nd month already.
tifosi
post May 31 2009, 01:04 PM

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QUOTE(ian90 @ May 31 2009, 11:07 AM)
hm... can anyone enlighten me on the Colour SMS feature?
this morning i got charged RM1 subscription fee when i NEVER EVER used/ suscribed to Colour SMS. It tells me tat it's charging me RM1 after the 1 month free trial.
I cant find any info on maxis/hotlink's website on how to REMOVE the colour SMS. =_="

btw, the sender is 26000 or sumthin like tat.

Sigh... 1st time get this kind of things
*
Yeah, just saw the SMS. I will call and bombard the call centre later. Any idea how to cancel it right now?
aspire2oo6
post May 31 2009, 01:06 PM

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sent STOP to 27002 and the subscription is terminated w/o any charges

This is what I received:
CSMS RM0.00: Thank you for using Colour SMS. Your monthly subscription is terminated. To suscribe again, sms REG and send to 27002
zaxxshoxx
post May 31 2009, 01:34 PM

put up or shut up
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any idea why i cant call/video call... just now ive tried lotsa time... it said call not allowed? this is not the 1st time im trying to use video call... any idea?
tifosi
post May 31 2009, 07:05 PM

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Thanks aspire2oo6. smile.gif Bloody sucked RM 1.15 out of me for nothing >.<
szaku89
post May 31 2009, 08:36 PM

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Does Colour SMS got monthly charges ? No right?
tifosi
post May 31 2009, 10:34 PM

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Yup, RM 1 per month rclxub.gif
Icehart
post May 31 2009, 11:04 PM

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Guys, how long is usually the downtime when I change from Digi back to Maxis?

One source quoted me at least 2 working days while another quote me just about half a day. Which one is more reliable source? I want to port back to Maxis as soon as possible.
TSJoshua_0718
post Jun 1 2009, 12:45 AM

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QUOTE(Icehart @ May 31 2009, 11:04 PM)
Guys, how long is usually the downtime when I change from Digi back to Maxis?

One source quoted me at least 2 working days while another quote me just about half a day. Which one is more reliable source? I want to port back to Maxis as soon as possible.
*
It will take around 3 days to work. Digi and Maxis will need to work on it.
It could be faster too depending to conditions

This post has been edited by Joshua_0718: Jun 1 2009, 12:46 AM
epool86
post Jun 1 2009, 09:06 AM

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QUOTE(Icehart @ May 31 2009, 11:04 PM)
Guys, how long is usually the downtime when I change from Digi back to Maxis?

One source quoted me at least 2 working days while another quote me just about half a day. Which one is more reliable source? I want to port back to Maxis as soon as possible.
*
there is no downtime, because u can still use digi while your MNP request in process.

may i know why you want to port back? is that because of HYC?
TSJoshua_0718
post Jun 1 2009, 09:27 AM

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QUOTE(epool86 @ Jun 1 2009, 09:06 AM)
there is no downtime, because u can still use digi while your MNP request in process.

may i know why you want to port back? is that because of HYC?
*
Ops.... I didn't read properly. Thanks for pointing out downtime period
SUSWiiPS3_74
post Jun 1 2009, 10:16 AM

I simply just don't reply
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Any updates on Maxis mobile plans postpaid;I've changed my plan to prepaid last year because it takes Maxis to long (2-3 days) to activate your line if bill not settle on time,what I don't get it is whats the use of having a deposit/monthly credit limit when they insist they settle your bill every month?
Darkmage12
post Jun 4 2009, 09:06 AM

shhhhhhhhh come i tell you something hehe
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hey how to complain about hotlinkgift? they send me a hotlinkgift asked me to reload and get credit but after reload nothing happen
KTCY
post Jun 4 2009, 10:28 AM

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QUOTE(Joshua_0718 @ May 20 2009, 01:40 PM)
Receiving MMS is free, even thou no credit, you still able to receive sms.

KTCY: You need to set your phone for the MMS & GRPS/3G setting.
*
I already download the settings from Maxis. They send it to me but some how I still can't view it sad.gif
It will still direct me to check online sad.gif
Any idea why ?
adie82
post Jun 4 2009, 12:36 PM

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QUOTE(Darkmage12 @ Jun 4 2009, 09:06 AM)
hey how to complain about hotlinkgift? they send me a hotlinkgift asked me to reload and get credit but after reload nothing happen
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read the hotlinkgift sms again. normally it stated like this: reload rm10 before 5/6/09 and get rm2 free credit before 10/6/09!...
so wait untill that day la... icon_rolleyes.gif
tifosi
post Jun 4 2009, 04:54 PM

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My HotlinkGift said I will receive my free credit on 2nd but I only received it today. Well, it is better than nothing smile.gif
TSJoshua_0718
post Jun 5 2009, 11:54 AM

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QUOTE(Darkmage12 @ Jun 4 2009, 09:06 AM)
hey how to complain about hotlinkgift? they send me a hotlinkgift asked me to reload and get credit but after reload nothing happen
*
Happen to me twice. I e-mailed them using their online feedback form.

State down the complete Hotlinkgift sms content, and inform them. They will give you a call.

1st time, successful, I have all the evidences.

2nd time, fail, I deleted the messages and don't have record of my reload. Check my e-statement, but it is fund transfer. sweat.gif So, told them forget about it, don't want to argue much just for RM5.

And now? Keep pestering me to reload and giving me more then 300 free sms doh.gif


Added on June 5, 2009, 11:55 am
QUOTE(tifosi @ Jun 4 2009, 04:54 PM)
My HotlinkGift said I will receive my free credit on 2nd but I only received it today. Well, it is better than nothing smile.gif
*
Just make a complaint on this, don't take matter easily and let them off the hood. Make them apologise and realize their poor services and delay promises.

This post has been edited by Joshua_0718: Jun 5 2009, 11:55 AM
Darkmage12
post Jun 5 2009, 11:56 AM

shhhhhhhhh come i tell you something hehe
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QUOTE(tifosi @ Jun 4 2009, 04:54 PM)
My HotlinkGift said I will receive my free credit on 2nd but I only received it today. Well, it is better than nothing smile.gif
*
my is also on the 2nd but yesterday they called me and then credited le haha
7thsky
post Jun 5 2009, 09:58 PM

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QUOTE(he-sham @ May 26 2009, 11:15 AM)
refund can get straight forward for the deposit after we come back to m'sia ?
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sorry, not been on this thread for awhile. no, you'll get back your 'roaming' deposit when you terminate either your roaming services or your line. but do verify where exactly you can do that (terminate roaming & get onsite deposit refund) apart from KLCC office. happy roaming then!
TSJoshua_0718
post Jun 5 2009, 11:59 PM

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QUOTE(JapanKid89 @ Jun 5 2009, 07:33 PM)
is this thread dead?
*
What is the point asking this question? sign0014.gif sign0014.gif sign0014.gif

Anyway, your answer for your question, READ THE POSTS!!!! doh.gif

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