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 ---> Maxis & Hotlink Fans Club v5 <---, Hotlink: Life Unlimited

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aspire2oo6
post May 23 2009, 01:27 AM

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just checking the supersaver for calls . Does it only apply to maxis to maxis only or any number?
TSJoshua_0718
post May 23 2009, 05:59 PM

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QUOTE(aspire2oo6 @ May 23 2009, 01:27 AM)
just checking the supersaver for calls . Does it only apply to maxis to maxis only or any number?
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Maxis-Maxis only, as usual. smile.gif
clsia1001
post May 24 2009, 11:38 AM

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Does faulty/blocked sim card replacement for Hotlink required any charges? sad.gif
BaBy^UnICoRn
post May 24 2009, 01:38 PM

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QUOTE(clsia1001 @ May 24 2009, 11:38 AM)
Does faulty/blocked sim card replacement for Hotlink required any charges? sad.gif
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yes. you will be charged rm10. btw you mean blocked as in puk code?
ilovelyn
post May 24 2009, 02:03 PM

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QUOTE(clsia1001 @ May 24 2009, 11:38 AM)
Does faulty/blocked sim card replacement for Hotlink required any charges? sad.gif
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if blocked by puk u can call maxis customer service to get it..
u just need to tell some of ur details for them to verify..
BaBy^UnICoRn
post May 24 2009, 02:24 PM

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QUOTE(ilovelyn @ May 24 2009, 02:03 PM)
if blocked by puk u can call maxis customer service to get it..
u just need to tell some of ur details for them to verify..
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+1 if u got friends using maxis too you can also borrow their phone to get it via the *100# menu. and it's free. call CS need to pay lerr. I already tried the *100# menu. it worked.
clsia1001
post May 24 2009, 11:07 PM

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QUOTE(BaBy^UnICoRn @ May 24 2009, 01:38 PM)
yes. you will be charged rm10. btw you mean blocked as in puk code?
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Aiks...why not free like Digi..sad.gif
All sim replacement will be charge RM10??
It's blocked due to incorrect PUK entered for more than 10 times, i believe...sad.gif

QUOTE(ilovelyn @ May 24 2009, 02:03 PM)
if blocked by puk u can call maxis customer service to get it..
u just need to tell some of ur details for them to verify..
*
I have the PUK...but before managed to enter the correct PUK, my sis entered wrong PUK for more than 10 times (i believe)

QUOTE(BaBy^UnICoRn @ May 24 2009, 02:24 PM)
+1 if u got friends using maxis too you can also borrow their phone to get it via the *100# menu. and it's free. call CS need to pay lerr. I already tried the *100# menu. it worked.
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Tot *100# only show PUK for that number? Ya, the CS is not free, sumore ask to hold on the line for so long while they checking ..zzzz
Togepy
post May 25 2009, 04:38 AM

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anyone used the maxis topup to hotlink service lately??
i've requested topup to my hotlink no. thru sms from maxis no. on last wednesday, but until now, i still didnt get my credit yet.
i done the sms procedure until the 1 where they ask us to reply with YES to confirm, i sent it, and then, nothin else happen.
when i tried to make the request another time, it replied me with the previous request is still in progress, plz try again in 5 minutes.
but after few days, i try again, also same sweat.gif sweat.gif
i already called the maxis CS on thursday and they said they will make a report for me, but till now, still not yet solve...
haih... shakehead.gif shakehead.gif shakehead.gif
so any1 facing same problem as me? any opinions?
he-sham
post May 25 2009, 05:58 PM

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Any postpaid user get auto international roaming ?

i read on their website must pay deposit rm300 ?? seriously haa ??
7thsky
post May 26 2009, 11:09 AM

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mine has. yes the deposit was rm300 - but mine paid when i started the line 10 years back. if it's on their website, must be correct then. only that you need to bring passport when you apply.
cheers!
he-sham
post May 26 2009, 11:15 AM

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QUOTE(7thsky @ May 26 2009, 11:09 AM)
mine has. yes the deposit was rm300 - but mine paid when i started the line 10 years back. if it's on their website, must be correct then. only that you need to bring passport when you apply.
cheers!
*
refund can get straight forward for the deposit after we come back to m'sia ?
bornd
post May 28 2009, 12:57 PM

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can i record my own caller ringtone?
Togepy
post May 29 2009, 09:18 AM

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QUOTE(Togepy @ May 25 2009, 04:38 AM)
anyone used the maxis topup to hotlink service lately??
i've requested topup to my hotlink no. thru sms from maxis no. on last wednesday, but until now, i still didnt get my credit yet.
i done the sms procedure until the 1 where they ask us to reply with YES to confirm, i sent it, and then, nothin else happen.
when i tried to make the request another time, it replied me with the previous request is still in progress, plz try again in 5 minutes.
but after few days, i try again, also same  sweat.gif  sweat.gif
i already called the maxis CS on thursday and they said they will make a report for me, but till now, still not yet solve...
haih...  shakehead.gif  shakehead.gif  shakehead.gif
so any1 facing same problem as me? any opinions?
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its more than 1 week now, and they still didnt solve the problems, omg mad.gif mad.gif
been calling the cs few times, and they juz tell me they are still working on the case....
any1 had the same experience??
Icehart
post May 29 2009, 09:37 AM

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QUOTE(Joshua_0718 @ May 22 2009, 01:46 PM)
Welcome! Welcome back to Maxis. But don't be a victim of Maxis for stupid charges again.  laugh.gif
They never inform customer to change a better promotion plan, but keep quiet till they really sux your money dry.  doh.gif
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Are they really common on doing that?
Because last time I was billed RM80 consistently as "Monthly Charges".
I first subscribed to Maxis in year 2002. hmm.gif

QUOTE(soul2soul @ May 22 2009, 02:42 PM)
1. Most of maxis postpaid plans are commitment fee-based already.

2. Value plan 50 gives you the call rate of 12sen/min to maxis numbers. Since you mention you call mostly maxis numbers, you won't go very wrong with maxis postpaid plans. Look at the Value added service also, special rates available for 10 maxis numbers, for a fee.
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Thanks mate! biggrin.gif
TSJoshua_0718
post May 29 2009, 09:41 AM

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QUOTE(Icehart @ May 29 2009, 09:37 AM)
Are they really common on doing that?
Because last time I was billed RM80 consistently as "[b]Monthly Charges
".
I first subscribed to Maxis in year 2002.  hmm.gif [/B]
Thanks mate!  biggrin.gif
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Yes, with the reason you didn't change to any other plan. 'Assuming' you still 'love' your old plan that has monthly charges.
Icehart
post May 29 2009, 12:52 PM

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QUOTE(Joshua_0718 @ May 29 2009, 09:41 AM)
Yes, with the reason you didn't change to any other plan. 'Assuming' you still 'love' your old plan that has monthly charges.
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Thanks for notifying me about this. Did they send any notification to inform you that there were some changes in the call plans? As far as I know I did not receive any notification on the changes. So I have been paying more than what I am supposed to all these while? shocking.gif
TSJoshua_0718
post May 29 2009, 04:23 PM

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QUOTE(Icehart @ May 29 2009, 12:52 PM)
Thanks for notifying me about this. Did they send any notification to inform you that there were some changes in the call plans? As far as I know I did not receive any notification on the changes. So I have been paying more than what I am supposed to all these while?  shocking.gif
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What I meant is your call plan is remain the same. Just that when they launch the new call plan package, they would keep silent till you find out yourself. Understand what I mean? smile.gif
BaBy^UnICoRn
post May 30 2009, 11:41 AM

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QUOTE(Joshua_0718 @ May 29 2009, 04:23 PM)
What I meant is your call plan is remain the same. Just that when they launch the new call plan package, they would keep silent till you find out yourself. Understand what I mean?  smile.gif
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true. there are still a number of ppl on the old plan who duhnno that the value plans existed. i got a frend who work as cs there told me before the customer's reaction was like ' shocking.gif shocking.gif mad.gif '. when they told them abt the new plans which has no monthly fees.
aspire2oo6
post May 30 2009, 11:43 AM

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new value plans are to attract new customer

Old plans are continue to s**k customer blood dry.

If ppl all switch the value plans they will make less due to the timeline changed
ian90
post May 31 2009, 11:07 AM

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hm... can anyone enlighten me on the Colour SMS feature?
this morning i got charged RM1 subscription fee when i NEVER EVER used/ suscribed to Colour SMS. It tells me tat it's charging me RM1 after the 1 month free trial.
I cant find any info on maxis/hotlink's website on how to REMOVE the colour SMS. =_="

btw, the sender is 26000 or sumthin like tat.

Sigh... 1st time get this kind of things

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