i know maxis got so many complain after using 60sec charging block last year.. and the pressure force them to come out with these new plan..
they reluctant to change back to 30sec block because they currently enjoying overcharging their users, so some 'smart' marketing guy in maxis come out with this idea
why dont we change back to 30sec chargin block to stop people angry (with basic plan), but at the same time we offer another new plan with slightly cheaper call rates with 60sec chargin block (extra plan)..
im sure most people will interested to subscribe extra plan because it cheaper.. so at the end, we still win because can still continuing enjoying extra profit with 60sec charging block..
and at the same time, those customer who like to complain very much can simply stick to the basic plan.. no more complain, so we can improve our reputation back..
at the end, maxis 2 - 0 consumer. maxis won!
hey bro very good story haha. Luckily this time they come out with HYC , so Maxis 2 - Consumer 1 , still maxis win sucking blood but some users enjoy lower rates with HYC.