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Maxis Maxis Suspend our account if over limit?

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uzaimy
post Feb 24 2009, 01:35 AM

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hi, i just subscribed to maxis rm88/month that come with big modem(i can connect it to wifi router - sharing with frens).......

is it true when we reached 3GB, maxis will suspend our account?
n we have to wait for next month to get connected back??

please provide me with more info since i still have 6 days trial which i dun have to pay rm200 if i want to terminate my maxis wbb......
SUSMY_unker
post Feb 25 2009, 04:51 PM

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QUOTE(uzaimy @ Feb 24 2009, 01:35 AM)
hi, i just subscribed to maxis rm88/month that come with big modem(i can connect it to wifi router - sharing with frens).......

is it true when we reached 3GB, maxis will suspend our account?
n we have to wait for next month to get connected back??

please provide me with more info since i still have 6 days trial which i dun have to pay rm200 if i want to terminate my maxis wbb......
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If you can use Streamyx, use streamyx, or even Jaring.
ibnuasad
post Feb 25 2009, 06:21 PM

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QUOTE(uzaimy @ Feb 24 2009, 01:35 AM)
hi, i just subscribed to maxis rm88/month that come with big modem(i can connect it to wifi router - sharing with frens).......

is it true when we reached 3GB, maxis will suspend our account?
n we have to wait for next month to get connected back??

please provide me with more info since i still have 6 days trial which i dun have to pay rm200 if i want to terminate my maxis wbb......
*
If you want an accurate and detailed answer, I would suggest that you call Maxis Broadband Customer Service @ 1 800 82 2000
sjhong2u
post Feb 26 2009, 12:31 AM

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oh shit, i signed up maxisbb power user. Then i found this 3GB rules.
damn...the worst is, when i tested with skype video call, xunlei live tv in good result, sufing net in fast speed within 7 days trial period, i had terminated my tmnut streamyx service. what i can do now.
ibnuasad
post Feb 26 2009, 01:06 AM

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Get Maxis 3G Unlimted smile.gif
sbd
post Feb 26 2009, 09:00 PM

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I did not know that this was the right place, just posted my Celcom experience in Kopitiam:

Hello all, I have just been screwed by Celcom. I am on the postpaid Executive 50 plan and I seldom make more than RM30 worth of calls each month. Have been their customer now for 18 months. Two days ago, Streamyx was really bad so I tried using the celcom line as a modem to access the internet. It could not have been more than 2-3 hours.

Yesterday they barred the line and I just made payment of the last bill. Today when I call up, guess what, my bill is RM550 plus that means I spent over RM500 for just those 2-3 hours on data. According to them the charge is 10 cents for a kilobyte (unbelievable, that work out to RM1 per 10kb, RM10 for 100kb and RM100 for 1mb) that means I must have used 5mb plus of bandwidth in the 2-3 hours.

How sneaky and unfair! If they can offer a daily unlimited rate of RM6.00, could they not just cap daily usage at RM10 assuming one did not pre-buy a day's committment?

Also if my monthly plan is RM50.00, how can they allow the bill to shoot up to RM550.00 before they decide to bar the line?

I think these data rates are absolutely outrageous and daylight robbery. To add salt, they say they can't do anything about it till the next billing statement unless I pay. So no line for a month...

Anyone else been zapped by such thieving celcos? Can I appeal and do I have any chance of reduction? Their customer service is manned by robots who know very little.
syahpian
post Mar 11 2009, 12:15 PM

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it is really true the will suspend the account if reach 3GB limit??

but to me it does not limit anything.. i just download and until now i allready use 11 GB download rclxms.gif rclxms.gif

weird..

huhuhu

This post has been edited by syahpian: Mar 11 2009, 12:39 PM


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TSshutterdll
post Mar 11 2009, 07:05 PM

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here is the latest update. they activate back my account. but this month my bill got this RM 20 extra in the Other charges
obefiend
post Mar 12 2009, 08:19 PM

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so please clear this one for me

is there are 3GB limit cap? my trial ends this saturday. and now i am not satisfied with the speed. not getting anything above 7 kBps at the moment when surfing

really bad
TSshutterdll
post Mar 13 2009, 09:08 AM

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they told me got 3gb limit. they say will slow down my speed if over limit,
but they suspended my account for 3 DAYS and now they extra charge me RM 20!!.

Suspend me and still Over Charge me!

obefiend, 7kBps is quite slow. I can get 70kBps on 640kbps package
Icehart
post Mar 13 2009, 10:24 AM

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QUOTE(obefiend @ Mar 12 2009, 08:19 PM)
so please clear this one for me

is there are 3GB limit cap? my trial ends this saturday. and now i am not satisfied with the speed. not getting anything above 7 kBps at the moment when surfing

really bad
*
At this point of time I would recommend you to stop subscription with Maxis broadband and try out other broadband choices. Yes, there is 3GB limit imposed by Maxis, but as far as I know, some manage to download more than that while some get limited after they hit the limit. Therefore, it is pretty much subjective..
little ice
post Mar 13 2009, 02:59 PM

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hmm my brother's maxis wbb can't login today, not sure if it's already over 3GB limit. will try later or tomorrow and report back. hmm.gif
mybiebie
post Mar 13 2009, 03:17 PM

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what i know digi will cap yr data cost to rm128 i think if u nt on unlimited plan and yr bill won't shoot up accidently...like wht happen to those celcom users...
TSshutterdll
post Mar 13 2009, 05:45 PM

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but my maxis very stable and get good speed
no p1 here
celcom i heard others staying here no good
cancelled streamxy coz keep dc for one whole week!
- L e O -
post Mar 17 2009, 10:49 AM

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Somtimes when maxis is in a good mood.

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mylo30
post Mar 21 2009, 06:33 PM

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My Maxis Boradbandwidth also got capped today. The Cust Care ppl informed me that normal browsing speed can only be achieved by early April 2009.

This is so unfair to Maxis Boradband user. When we applied for the package, we were informed that the maximum 3GB bandwidth per month limitation is only a hidden wirtten policy which will not be enforced at all. I even call them up at least three times for the first three months to clarify on that term of usage. Same answer was given "NO LIMITATION AT ALL, 3GB LIMITATION IS JUST A WRITTEN POLICY'.

Welcome to the land of BANDWIDTH CAP

My brother already hogging Streamyx...what other option available now??

This post has been edited by mylo30: Mar 21 2009, 06:50 PM
ibnuasad
post Apr 2 2009, 04:13 AM

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Errr...if *they* say the rules will not be enforced...wtf did they make the rule in the first place??? Don't ever believe salesman talk....read the black & white (contract) because that is the only thing that matters.
wkf
post Apr 7 2009, 01:00 AM

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i got see ppl using maxis broadband to do downloading activities heavily. it's sure suspended by them.

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