My account was also suddenly suspended yesterday without any notice. Just call Maxis @ 1 800 82 2000 and request to speak to a supervisor.

I spoke to a supervisor yesterday and it seems that Maxis is now starting to automatically suspend users that use more than 4-5GB per month. Which means Maxis have started to *strictly* enforce their Fair Usage Policy. I'm waiting for a call from the supervisor tonight to get an update about the status of my account.

If you speak to a normal CS, they will gladly let u terminate...then you have to pay the RM200 termination fee! Talk to a supervisor as they have more inside info and details about the recent Fair Usage Policy enforcement.

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Added on February 17, 2009, 6:16 pmBtw, I've been using the internet for the past few hours @ KFC...........

This post has been edited by ibnuasad: Feb 17 2009, 06:16 PM

I've spoken to the supervisor yesterday and it seems that my account suspension will not be lifted until 1st of March. The supervisor has personally brought my case to the higher management but the 'Board of Directors' have made their decision and nothing can be done about the suspension.

If you're account got suspended, you'll have to wait until 1st March to get ur account suspension lifted. Your account will not be charged within the suspension period and the monthly fee will be pro-rated.

I've decided to terminate my Maxis WBB account and with the help of the supervisor, the RM 200 termination fee will be waived

I just came back from the Maxis Centre. I've registered for the UNLIMITED Mobile Data Plan (RM99/month). The monthly fee it's a little higher but I think it should be beneficial in the long term as there is no data usage limit, the line is more stable as it uses a different APN (unet) and the sim can be used with any modem. Also there is no minimum contract period and no termination fee The only downside is that you'll have to buy your own modem.

shutterdll, have you tried speaking to a supervisor? Maybe you'll have better luck than me

**Btw, the supervisor said that I'm one of the Top 50 Bandwidth Hogger in Malaysia

Average data transfer about 80-100 GB per month (download & upload). The highest I've gone is 120GB. Take note that I used the Starter Package (384kbps)....sometimes I get 70% of the speed but sometimes out of the blue the speed can reach up to 130%.

This month, my account was suspended when it got to 7GB

Anyways, I'm currently using Maxis Mobile Unlimited Data Plan and so far so good. The speed is about the same with the MaxisWBB Starter Package.

Btw, I just bought a ZTE MF600 modem from Interpol

My data usage already 'berpuluh kali ganda' than what was allocated...want to argue also shy already Luckily suspend only and not extra charge

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Added on February 18, 2009, 2:50 pmSpeedTest.Net


This post has been edited by ibnuasad: Feb 18 2009, 02:50 PM

'Real' performance not sure yet. I'll be doing some extensive test later tonight @ home. Current location: Sungai Buloh

I called Maxis CS, spoke to a supervisor, checked 'extensively' on Maxis website and it seems that there are no data usage restrictions. Just hope that it will stay that way

Yes, so far 3G Unlimited don't have FUP


Now, even if you're not a postpaid user, you can also get only the 3G Unlimited Data Package. They will just disable/bar the voice service.

...and by then, 'Wired' broadband should be available at my location

Wah...can get until 2 megabit...so fast What modem you use?

Btw, ur simcard logo is Internet2Go or 3G?

If you want an accurate and detailed answer, I would suggest that you call Maxis Broadband Customer Service @ 1 800 82 2000

Get Maxis 3G Unlimted

Errr...if *they* say the rules will not be enforced...wtf did they make the rule in the first place??? Don't ever believe salesman talk....read the black & white (contract) because that is the only thing that matters.