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Maxis Maxis Suspend our account if over limit?

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TSshutterdll
post Feb 17 2009, 05:35 PM, updated 17y ago

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Before this got one officer call me about my download over limit and say he will cap my speed.

That is still fine for me.

However, yesterday they SUSPEND my account without telling me!

I only know when I call them.

They say they suspend because my download over 3GB limit!

And I thought in the agreement they will only cap the speed and not SUSPEND!

Now I pay for my bill already and I cannot use until 1st March!

Did anyone here suspended too?


Added on February 17, 2009, 5:36 pmthen i say i wanna cancel
the guy sounds so happily and ask me go maXsuck centre to cancel
maybe they purposely wan heavy users to cancel account

This post has been edited by shutterdll: Feb 17 2009, 05:36 PM
TSshutterdll
post Feb 17 2009, 07:01 PM

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hi bro, let us know what the supervisor tell u tonite yea
TSshutterdll
post Feb 17 2009, 09:06 PM

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strange. now my account is activated back shocking.gif


Added on February 17, 2009, 9:13 pmmega_shok.gif hope they wont suddenly charge for extra download

This post has been edited by shutterdll: Feb 17 2009, 09:13 PM
TSshutterdll
post Feb 18 2009, 05:51 PM

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bro, u sign up the 3G unlimited package at http://www.maxis.com.my/3G/about3G_privileges.asp ?


Added on February 18, 2009, 5:53 pmthis plan http://www.maxis.com.my/personal/broadband..._b932_modem.asp has Fair Usage Policy, but the 3G Unlimited dun hv ?

This post has been edited by shutterdll: Feb 18 2009, 05:53 PM
TSshutterdll
post Mar 11 2009, 07:05 PM

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here is the latest update. they activate back my account. but this month my bill got this RM 20 extra in the Other charges
TSshutterdll
post Mar 13 2009, 09:08 AM

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they told me got 3gb limit. they say will slow down my speed if over limit,
but they suspended my account for 3 DAYS and now they extra charge me RM 20!!.

Suspend me and still Over Charge me!

obefiend, 7kBps is quite slow. I can get 70kBps on 640kbps package
TSshutterdll
post Mar 13 2009, 05:45 PM

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but my maxis very stable and get good speed
no p1 here
celcom i heard others staying here no good
cancelled streamxy coz keep dc for one whole week!

 

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