wut so eva, customer is always rite kan... so nothing much can say.. not going to check this thread anymore.. hv so many cupcakes to finish rather than debate with u here.. bubye....

wow.look at her attitude.i was planning to close this thread,but i not going to do so now.for anyone who planning to deal with her,here is my little advice.pls think twice.

haha.. u like to debate with me rite.. always pancing me to stay here.. keep my eyes on ur thread..

This post has been edited by ann_stasia: Feb 17 2009, 02:47 PM

Definitely a super duper irresponsible n super arrogant seller. Only know how to continue give lame excuses. I super kenot tahan reading all the replies by seller. I never order cupcakes from her...and i will never do ~..

sigh ...

as a seller ... always listen to customer la ...

I know sometimes buyer keep use "customer rights" to flame seller ... but ... that's the fact . As seller , we need to accept all the complains from customer with the correct way .

as a seller ...dont so rude ... be patient with the customer ... listen to them ...

Always know your product whether is fragile or tahan lasak one ...

If you know it will melt or damage during transportation , why dont you put it in a freezer ? wrap it nicely ? The cost is paid by buyer , not you ... so , what to scare of ?

Always talk nicely to customer ... and keep communicating with them ... update them ...

And ... you are giving other buyer a bad image on you !


PS : I am just giving advice , i always try my best to give my customer the best service i can .

yeah i know.. n i accept all ur complaints.. thats y im still here reading all ur comments.. thank you very much.. as i said i still new in this business not more than 2 months.. these gave me lesson..

This post has been edited by ann_stasia: Feb 17 2009, 02:54 PM

Great ... you need to have more patient ... just started 2 months and so many complains is not a good start ...

Good , every single business to you , every comment to you , is a lesson to you ... next time , know what you are doing and typing , think 100 times before doing it , think whether it is nice , think whether this will ruined my biz image . Talk nicely to buyer ... dont use those "Ego Tone" talk to customer ... It is not good .

TQ

try my best.. thanks 2 u

This post has been edited by ann_stasia: Feb 17 2009, 03:48 PM

nicely said bro!

@ann
ur road is still long..take this as ur lesson and be well prepared next time..

Welcome , Good Luck In Your Business

Thanks mate Yeah hope she take this as a lesson .

Always talk nicely to customer. Think before you say anything.
Don't simply "bullshitting" people

ehh ... eggy ... is there any problem ?

You are not flaming me right ?

Eh? Am I flamming?
I tot what I typed in my post is clear enough or am I wrong?
I just post a photo then



This post has been edited by eggy: Feb 18 2009, 12:11 AM

coz u quote bro chris post

Oh, sorry for the misunderstanding
I am not flaming you Encik SkyNet000

LoL ... that's what i am thinking about ... i thought he is flaming me ...

Lol ... is ok .

i think,since u r just starting a new business,try not to accept so many orders....start with few ppl then only start to accept more orders once u are sure u can finish all the cupcakes on time.

A word of advice...try not to deal via SMS. Words can be easily misinterpreted as cocky & arrogant. I understand as a seller, you want to reduce cost.

OR

you could do what some online sellers do...they use a sms template. Every customer will receive a homogeneous message regarding their order