Another one kena
I tot I am the only one

BUT in my case, she told me that the Valentines stand finished already.
So need to replace with plain writing only.
Well, I don't really care at first actually BUT what do make me pissed off is that she only told me when I PMed her about my order status.
The thing is she asked me to make the order before 5th February and I do made the order on that day.
She has a lot of time to make sure there is no silly or minor problem with the order.
IF there tend to be a minor problem, I did left my phone number during my order and she could reach me thru my phone about this.
Why must wait for me to ask about the order status and then only told me that the stand is "habis"?
I asked few times thru PM on her phone number but she never tell me, so I just assumed the number on her avatar is hers.
I decided to communicate and ask her thru LYN since there is no confirmation about her contact number.
Since its already late at night and I don't have any backup plan for my Valentines and I already made the payment to her and she never did tell me that I can refund so I think I should just continue with the order and reply her PM to confirm to come on the COD day.
I bet she won't tell me about this until I go and COD with her tomorrow (Sunday).
Maybe during COD she says, "Alaa, forgot to tell you the stands finish already la, bla bla bla".

When I check my PM box tomorrow, she told me that I can still cancel my order and ask for refund. So I just straight away reply her that I want to cancel the order and asked her for a full refund.
After a while, she replied my PM saying that I cannot refund because I did not reply her PM last night
She never did tell me that I need to reply for refund before last night than suddenly tell me I can ask for refund?
This is my reply to her:


Then for the first time, she SMS me a while after I offline. Maybe she managed to topup her phone or something
She insists on refund me. I reply her asking to minus the two cupcakes that have my gf name and my name.
I believe what I asked is fair enough since she can still sell other cupcakes because they all are hers design.
She replied saying that she has to minus two more cupcakes since it is from my personal requested design.
I say ok, RM30 then. Suddenly she told me she will minus RM12 which means a single cupcakes is RM3.
If my math is right, RM40 / 16 cupcakes = RM2.50 per piece.
She told me she kena charge extra because the two requested design is a bit "susah" to do and she need to ask her friend to do it for her.
WTH I responsible for the extra charge? She the seller and she set the price RM40 then thats it la.
Before you sell anything you should include all this thing what, the "upah", materials, bla bla bla.
Why suddenly easy2 charge people? Same like blaming us the buyer for the problem the seller encountered.

Finally she SMS me and decided to refund me RM29, one ringgit less from the actual price I asked for.
I did not reply her and I just "mengalah" for RM1.

This post has been edited by eggy: Feb 15 2009, 10:40 AM

Totally agreed!
The trust between the seller and the buyer is very important.
Seller should respect the buyers and buyers have to do the same thing.

1. i did pay for the cupcakes and never did i tell you that i am paying for your phone bills..

2. i don't asked you to keep on calling me, i just asked you to be more responsible to call me and informed me about my order, especially if theres any changes gonna be made to the cupcakes.. but you DID NOT
so its a buyer responsible to call the seller to asked about our order? which means i will have to call everyday to keep myself updated? in my PM box, you did mentioned that you will contact me for the updates
if so, i would already call you if you did give me your contact number as i requested several times thru PM

3. yep, you did tell me the stand is finished RIGHT AFTER i PM you..
i nvr mentioned nor do i assumed that you online 24/7.. i am not that stupid to make some false assumption on people.. please read carefully what i wrote to you.. i just stated that i saw you online before i sent the PM.. but u told me that wasn't you but its your staff that checking the PM box using you account.. which you has violated the LYN account rules and regulations
since i don't receive any updates about the cupcakes eventho you online, so i decided to PM you.

4. i did not ask you to stay all night long to finish the cupcakes and i really don't really care.. you provided the services, you received the payment and it is not a buyer problem if you had to sacrifice your sleep, time and energy UNLESS the cupcakes is FREE. wow, on the SMS you told me your friend did the design and costs you RM3 each and here you said you did the design?

5. LYN PM system does NOT come with auto SMS my phone for any new PM message that i received.. so, how should i know you PMed me about that refund that night? do i have to keep sitting in front of my laptop just to make sure i can check my PM?

6. yes, i live in Kajang. but thats not the reason y i wanted to refund. FYI, i did several COD to Gombak, Klang, Shah Alam, Seremban to name some, i don't have any problem with the destination as long as the item i wanna buy is what i requested. and yes, i don't really care the minor changes to the cupcakes and still proceed to do the COD until u offer the refund, since i don't satisfied and don't get what i wanted its better for me to ask for refund rather than wasting my time getting something i don't like. that is the reason y i asked for refund.

7. you nvr say a single SORRY word for your mistake which shows what type of attitude you got as a very "RESPONSIBLE" seller who only blamed their customers.

p/s:- Thank you for calling me bullshit

This post has been edited by eggy: Feb 16 2009, 09:06 AM

Always talk nicely to customer. Think before you say anything.
Don't simply "bullshitting" people

Eh? Am I flamming?
I tot what I typed in my post is clear enough or am I wrong?
I just post a photo then



This post has been edited by eggy: Feb 18 2009, 12:11 AM

Oh, sorry for the misunderstanding
I am not flaming you Encik SkyNet000