as a seller ... always listen to customer la ...
I know sometimes buyer keep use "customer rights" to flame seller ... but ... that's the fact . As seller , we need to accept all the complains from customer with the correct way .
as a seller ...dont so rude ... be patient with the customer ... listen to them ...
Always know your product whether is fragile or tahan lasak one ...
If you know it will melt or damage during transportation , why dont you put it in a freezer ? wrap it nicely ? The cost is paid by buyer , not you ... so , what to scare of ?
Always talk nicely to customer ... and keep communicating with them ... update them ...
And ... you are giving other buyer a bad image on you !
PS : I am just giving advice , i always try my best to give my customer the best service i can .
Feb 17 2009, 02:48 PM
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