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 Seagate 7200.11 hard drive firmware woes, Barracuda 7.11, FW:SD15, 1.5TB/1TB/500GB

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LYR
post Aug 22 2009, 05:06 PM

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my friend's Seagate 500GB 7200.11 is not able to be detected in BIOS. look like this is the problem. so, can firmware update solve this problem or just partially?
himura_21
post Oct 6 2009, 02:30 PM

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QUOTE(mxploit @ Jul 4 2009, 02:11 AM)
A tip to getting your HDD back with all your data untouched shall your Seagate 7200.11 brick:

1. Log on to Seagate's website.
2. Create a support case.
3. A support representative will contact you to confirm that your HDD is facing firmware issue.
4. Once confirmed, Seagate will arrange for UPS pickup to be delivered to Singapore for firmware upgrade.
5. After 10-20 working days, you'll receive your HDD at your doorstep with upgraded firmware and all your data in store.
No more worries about sending your HDD back to local service centres or sending your HDD for Data Recovery services.
Cheers!
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thanks to this post, i just got back my HDD today WITH all the data inside. very efficient too (less than 1 week)

This post has been edited by himura_21: Oct 6 2009, 02:30 PM
kaiping
post Oct 7 2009, 02:01 AM

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thanks to mxploit also ...

ups juz pickup my hdd n received by seagate 5th oct..

actuary can juz send to sfdc.apacsupport@seagate.com ask for upgrade firmware n they will contact u back...

-------------------------------------------------------------------------------------------------------------------------------------------------------------------

case open on 30th sept , 7th oct receive my hdd edi ... with ALL data still remain inside ...

This post has been edited by kaiping: Oct 8 2009, 11:34 PM
sharky_dudy
post Oct 9 2009, 04:14 PM

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Sorry if i continued the thread... i read that there are problem with some seagate HDDs.. is it better to get WESTERN DIGITAL HDDs?
ZeneticX
post Oct 9 2009, 04:48 PM

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should be ok now

the 1 u should avoid is the 7200.11 series with SD15 fw
sharky_dudy
post Oct 9 2009, 05:29 PM

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QUOTE(ZeneticX @ Oct 9 2009, 04:48 PM)
should be ok now

the 1 u should avoid is the 7200.11 series with SD15 fw
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sorry for asking this question, wad is sd15? i am new to HDDs.. thanks btw.
ZeneticX
post Oct 9 2009, 05:30 PM

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SD15 is the firmware,something like a driver for the hdd.u can check it on the label of the hdd
sharky_dudy
post Oct 9 2009, 05:39 PM

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QUOTE(ZeneticX @ Oct 9 2009, 05:30 PM)
SD15 is the firmware,something like a driver for the hdd.u can check it on the label of the hdd
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sorry for another dumb question... sad.gif i saw the price list of SriComputers (6/10/2009) and saw the seagate barracude 500GB ... is this okay or shud i go for another HDD?
ZeneticX
post Oct 9 2009, 05:44 PM

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whats the model number?

btw a friendly reminder,i dun recommend u buying from sri comp...
sharky_dudy
post Oct 9 2009, 05:54 PM

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QUOTE(ZeneticX @ Oct 9 2009, 05:44 PM)
whats the model number?

btw a friendly reminder,i dun recommend u buying from sri comp...
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model number not stated.. and why not from sri computer?

Added on October 9, 2009, 5:56 pm
QUOTE(ZeneticX @ Oct 9 2009, 05:44 PM)
whats the model number?

btw a friendly reminder,i dun recommend u buying from sri comp...
*
i see u have a seagate barracuda 7200.11 500gb.. is it ST3500620AS?

This post has been edited by sharky_dudy: Oct 9 2009, 05:56 PM
ZeneticX
post Oct 9 2009, 05:59 PM

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u can refer this topic y to avoid sri comp

http://forum.lowyat.net/topic/208454

my 7200.11 is ST3500320AS with SD1A firmware.died recently,edi sent for rma
sharky_dudy
post Oct 9 2009, 06:02 PM

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QUOTE(ZeneticX @ Oct 9 2009, 05:59 PM)
u can refer this topic y to avoid sri comp

http://forum.lowyat.net/topic/208454

my 7200.11 is ST3500320AS with SD1A firmware.died recently,edi sent for rma
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to avoid any of this probs, shud i just go for WD? btw, thanks for the site.
ZeneticX
post Oct 9 2009, 06:04 PM

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u can for a peace of mind,but take note its still up to your luck,even wd have its own probs
sharky_dudy
post Oct 9 2009, 06:07 PM

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QUOTE(ZeneticX @ Oct 9 2009, 06:04 PM)
u can for a peace of mind,but take note its still up to your luck,even wd have its own probs
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... do you recommended me any 500GB HDD sold in lowyat?

PS. wad is the diff of Cache (16/32mb) of the HDD?
Lacus
post Oct 9 2009, 06:08 PM

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well the new Seagate 500gb 7200.12 series (single platter) seem fine smile.gif...basically buying hardwares is like gambling..you won't know whether the item has issue or not until after using it awhile wink.gif
ZeneticX
post Oct 9 2009, 06:09 PM

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tht 1 i not sure eh but i know bigger the better lol

u can refer to pczone pricelist

http://www.pczonecomputer.com/price_list/hdd.pdf
Radeon
post Oct 9 2009, 06:13 PM

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can't believe this thread was still going on
sharky_dudy
post Oct 9 2009, 06:14 PM

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QUOTE(Radeon @ Oct 9 2009, 06:13 PM)
can't believe this thread was still going on
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my fault.. tongue.gif

Added on October 9, 2009, 6:15 pm
QUOTE(ZeneticX @ Oct 9 2009, 06:09 PM)
tht 1 i not sure eh but i know bigger the better lol

u can refer to pczone pricelist

http://www.pczonecomputer.com/price_list/hdd.pdf
*
any comments on WesternDigital WD500AAKS 500gb?

This post has been edited by sharky_dudy: Oct 9 2009, 06:15 PM
owikh84
post Oct 9 2009, 07:38 PM

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My Seagate 1TB with SD15 firmware still working fine.
Just pray everyday for its survival.
Plan to migrate to WD Caviar Black altho a lil bit pricey...
yOuNg$tEr
post Oct 9 2009, 09:44 PM

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lolx mine manage to last for 10 months.. SD15 firmware
just died today..
can i hook it up into an external usb casing to transfer the files?
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