yup.. i agree with u.. btw.. i complain to them bout this.. hope u all will complain too.. so tat they would look into it..

Well, then Super FnF should suit you better since you call and SMS a lot?

Any1 here get freebies from digi? Press *128# go acc info and freebies.. Received freebies msg las week.. I thought it credited into my main balance.. Mana tahu the bonus went into freebies voice.. That y i hav been enjoying free cals to other no. And network only get rm3.58 but can cals more than 4 hour d.. Balance now still rm2.58 in the freebies.. yesterday i reload rm30 for my data plan get my birthday bonus.. But the birhday bonus also went into freebies... Wanna ask is tis bonua also for voice also.. If so.. Tis is shitty..las time the bonus will credit into main balance and u can jus do wat ever u want with it...

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Added on May 1, 2009, 10:38 amOk update regarding freebies..birthday bonus--> U can do wat ever u wan with it.voice bonus--> jus voice.. It will deduct from ur freebies balance b4 deducting from ur main balance..

This post has been edited by xavi5567: May 1 2009, 10:38 AM

can any1 get into digihelpline and get to a customer agent? i cant seem to get to them

^ tried d'chat??

digi serve become worst n worst
not like the good old days ad...

I am totally agree....their customer service quality become more deteriorating....

if i call helpline.....nowadays, they are not so helping....need two wait 2-3 days and keep calling them to resolve any issues..

as for d'chat....they have implemented queue number (like at post office)....last time i wait almost 15 minutes to get someone chatting with me...



Hey, anybody here facing problem with your postpaid bills?? What I mean is there anybody have transaction/call from previous billing cycle included inside thei latest bill??

It so unfair if Digi do like this since our unused commitment fee cannot be carry forwarded.

As example for my case...


February bill: call usage RM42.00 (under minimum monthly commitment RM50) - so i need to pay RM50++

March Bill: call usage RM 70.00. But it is included some calls from February billing cycle at amount RM 6.00.

It is not fair when i need to pay additional RM 6.00 for March bill, when it supposed cover under my February Bill which my usage under commitment.


Any body facing this same problem??? Come feedback since i am thinking to report this kind of fraud to SKMM.

i got tis
as wat i get from help line
they ask mi go digi centre tell them they will do a new bill first
then onli pay
the stupi thing is
all my fnf kena deleted
then wan add back they wan charge mi
stupidddddddddddddd

customer service is not the main thing... the line is... it's getting very very bad lately... very often drop line... 1 normal call and gets a few times drop line... tat's bad...

actually, i'm looking for a celcom line, wondering will it be alot better?

i think digi ceo hav to look into this thread.. lotsa unsatisfied customer.. like me

hi. i'm now using a sub-line under my bf. i'd like to know, can i be my father's sub-line of the edge data service while maintaining the same no i'm using right now? btw, my father is using monthly data service (without voice). thanx.

This post has been edited by sen1868: May 1 2009, 06:42 PM

I think you need to have a separate line for data.

Nope you can't
In order to register for a Supp Sim for data, the main line need to have voice and data unlimited in 1 sim card

So for your case, either you subscribe to a new Data Only Sim package or activate the Data Unlimited into ur existing sim card

Hi all, Im a digi user. Recently juz suscribe to the WLM package.

After i sign out frm my phone, my frens say tat im still online.

so wierd oh....

tats weird.. i din wait so long b4 wor.. everytime i click only the digi ppl will say hi to me ady..

i cant get on to gprs again now.. anyone having problem with gprs?
or just me -.-

maybe juz digi coverage which become more n more worst.....

it shouldnt be, they just had their server upgrade..
well, thats wat they claimed..

I need help. I don't know to stop/cancel voicemail >_<

Jeez, everytime my mum call me, she told me that she have to leave message (voicemail) =_="

How do I cancel my FNF + subscribtion?