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Downtime Undersea sub-cables have just broken..., Is the internet going down?

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eltaria
post Jan 8 2009, 10:47 PM

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I normally use 50, to get a good picture of what's really happening.

The funny thing is, when the telekom 100 support guys do a ping, they do a ping default 4 times, and proudly says no problem!!

I always have to teach them the -n 20 trick. and then they're like Oooohhh !! Saya nampak packet loss!!!

Added on January 8, 2009, 10:49 pm
QUOTE(mylinear @ Jan 8 2009, 10:12 PM)
Using ping -n 10 will do. It should show packet loss if any. At most -n 20.

If everyone ping -n 50, TM will think there is a DDOS attack and pull out the cable...
*
Also, TM wont pull the cable, but the server you PINGED may consider a DDOS attack.

The server you pinged will be the adversely effected party, not you.

Anyway, for a real DDOS attack to happen, u need like hundreds and thousands of PCs pinging the same site at once.

1 pc ping a million times also another pc can handle

This post has been edited by eltaria: Jan 8 2009, 10:49 PM
mylinear
post Jan 8 2009, 11:35 PM

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About my remark on DDOS, I guess my subtle sarcasm may have been lost... Yes 32 bytes won't do it, yes you need massive amounts of data. My point was we are talking about TM, who knows what they will think - was taking a jab at them...
SeaGates
post Jan 8 2009, 11:39 PM

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QUOTE(mylinear @ Jan 8 2009, 11:35 PM)
About my remark on DDOS, I guess my subtle sarcasm may have been lost...  Yes 32 bytes won't do it,  yes you need massive amounts of data. My point was we are talking about TM, who knows what they will think - was taking a jab at them...
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TMnet Techie 1 : whoa, full 128kbps upload speed from this user!
Tmnet Techie 2 : OMG It's a DOS, with our connection it's impossible to reach that speed! cut his line!
User : What the? Why my counsterstrike disconnected?

That's the best I can give back tongue.gif TM requested an email with my ping data yesterday, and they've just replied to it just now.

QUOTE
Dear Mr. K,

Thank you for your e-mail. Firstly, we would like to apologise for the late reply.

We refer to Streamyx connection issue, please be informed upon verifying in our system we found the restoration of the report number 1-300-88-2525 still in the midst of the investigation. We have notified the Technical Department on your e-mail and we really appreciate your kind patience, as we will try our best effort to resolve this problem.


For further assistance or feedback, kindly e-mail us at help@tm.com.my.
Alternatively, you can also contact TM at 100 and select "Internet Services".

We would like to thank you for your feedback and we look forward to serving you better.


Regards,

Mohd Rosaini Ibrahim
Customer Care Support, Internet Services,
Customer Service Management,
TM Retail.

www.tm.com.my
This post has been edited by SeaGates: Jan 8 2009, 11:40 PM
onelove89
post Jan 9 2009, 12:07 AM

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yay finally got into lowyat.net! lol~ and yes, time outs even in lowyat.net
mylinear
post Jan 9 2009, 12:23 AM

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Well, another call to TM and it seems the BRAS problem has been fixed. And when questioned about why there is still slow connection, they tell me that the technical people has confirmed there is an international link issue. But I get the impression that the relevant dept in charge of solving that only work office hours?? So keep waiting...

So someone go ahead and call TM and ask if there is slow connection problems currently. I wonder if they will say yes or no?
gnush85
post Jan 9 2009, 01:27 AM

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Ping statistics for 82.133.85.23:
Packets: Sent = 247, Received = 150, Lost = 97 (39% loss),
Approximate round trip times in milli-seconds:
Minimum = 595ms, Maximum = 2263ms, Average = 631ms
crap international link............
MX510
post Jan 9 2009, 01:31 AM

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They are building 4 backup cables soon
dlcmh
post Jan 9 2009, 06:57 AM

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Everything feels a bit faster this morning - even BitTorrents.

Hope it lasts.
billytong
post Jan 9 2009, 09:52 AM

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QUOTE(mylinear @ Jan 9 2009, 12:23 AM)
Well, another call to TM and it seems the BRAS problem has been fixed. And when questioned about why there is still slow connection, they tell me that the technical people has confirmed there is an international link issue. But I get the impression that the relevant dept in charge of solving that only work office hours?? So keep waiting...

So someone go ahead and call TM and ask if there is slow connection problems currently. I wonder if they will say yes or no?
*

it was just an excuse for TM to cool down ur complaint. The next time u call them ask BRAS is fixed, why line is slow they will give u another "problem"/excuse.
LinctusForte
post Jan 9 2009, 10:29 AM

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will maxis broadband users suffer this kind of problem too?
mylinear
post Jan 9 2009, 11:14 AM

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QUOTE(billytong @ Jan 9 2009, 09:52 AM)
it was just an excuse for TM to cool down ur complaint. The next time u call them ask BRAS is fixed, why line is slow they will give u another "problem"/excuse.
Actually, there really was a BRAS problem. The slow access was there before and after the problem.

I had a call from the Service Recovery Team about this. I am still having long ping times and packet loss to certain US sites especially. Can others update here on whether things are still slow now?
eltaria
post Jan 9 2009, 11:26 AM

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yes it's still slow, after calling 100, after their technician came to our site, they put me up with someone else from KL. still awaiting if there's any improvements or not
billytong
post Jan 9 2009, 11:43 AM

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Still slow to Norway/europe web servers. I am curious what TM gonna say this time?

Even with cable broke @ 19 dec 2008, i still have decent line until like 23th of Dec 2008.
mylinear
post Jan 9 2009, 11:56 AM

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Thanks eltaria and billytong. Others please give comments.

ATTN: TM Service Recovery Team and Broadband Management Center.
Are you reading this? Can you see what your customers are experiencing?

SimonsayZ
post Jan 9 2009, 12:08 PM

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All I wanna say is 60.50.xx.xx and 60.48.xx.xx is basically not working. It lags like hell and now is officially a POS IP.

I depend on these 2 IP to connect to playstation network on my PS3 but now it aint working. These are the only IP I will not lag when I connect to my Singapore friend.

118.100.xx.xx, 118.134.xx.xx, 115.100.xx.xx etc are rubbish IPs.
tayhaithian
post Jan 9 2009, 01:23 PM

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QUOTE(SimonsayZ @ Jan 9 2009, 12:08 PM)
All I wanna say is 60.50.xx.xx and 60.48.xx.xx is basically not working. It lags like hell and now is officially a POS IP.

I depend on these 2 IP to connect to playstation network on my PS3 but now it aint working. These are the only IP I will not lag when I connect to my Singapore friend.

118.100.xx.xx, 118.134.xx.xx, 115.100.xx.xx etc are rubbish IPs.
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so which the best u were using atm ?
thxxht
post Jan 9 2009, 01:32 PM

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for browsing 118.100 or 118.101 is alright but my ping result to yahoo.co.jp is

Ping statistics for 203.216.227.176:
Packets: Sent = 125, Received = 113, Lost = 12 (9% loss)
Approximate round trip times in milli-seconds:
Minimum = 173ms, Maximum = 297ms, Average = 189ms

latency is ok but there are packet losts


60.50, 60.51, 60.54 has been shitty all around for browsing or for gaming, i used them for PSN last time, i haven't been able to play online lately

so do i send a complain email to them or what?

This post has been edited by thxxht: Jan 9 2009, 01:33 PM
billytong
post Jan 9 2009, 01:34 PM

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JP is not the problem. The problem here is with US/Europe website. doh.gif
thxxht
post Jan 9 2009, 01:38 PM

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QUOTE(billytong @ Jan 9 2009, 01:34 PM)
JP is not the problem. The problem here is with US/Europe website.  doh.gif
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depends on which public ip you get really, i have no problems going to JP sites with 124.x ips but it cannot go any other places lol.
tayhaithian
post Jan 9 2009, 01:41 PM

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try ping this atlantica.ndoorsgames.com

u will get 100% lost at most time . That's holy for Streamyx
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