I just got a call from TmNutz 10minutes ago after i complained about slow speed to international sites, guess what the technician said....

"Sorry, we only guarantee speed to local sites only but not international sites, we will look into this matter further"

don't you think that is just plain ridiculous??!!

I really do feel that we're being cheated out of our money. What we get is probably (only) the unlimited broadband...but the speed and line quality is terrible. Not only that, tmnet always seem to be coming out with new techniques which limit our download speed...like throttling.

wat i most hate is truly their customer services...keep on ask u to repeat tis n tat n i say already done all still cannot then ask me hold on hold on >10min... ....so tat time me so dulan n ask my father to called them n scold them kao kao.....really song arr tat time......

I think Maxis is the cheatest ISP in Malaysia

starhub is alrdy nt a very good ISP but still better than screamyx

starhub got peak time one... at peak time everything becomes slow... but still faster than screamyx

I think Maxis is the cheatest ISP in Malaysia

yup..
ive used all 3 service provider..
tmnet, celc wireless, and mxs wireless,
from my experience:
mxs<celc<tmnet

dunno if im just lucky..

You are wrong.

We have very real and valid complains for the package we are subscribed to. We don't expect to get 100% of the max speed. but we aren't even getting 70-80 % ! Where is the standards ? So how exactly is this the customers fault ? We derserve the right to complain when we aren't getting a minimum 70% of the advertised speed. Anything less is a con.

The second complain is why are we paying such a premium price for such a crappy service ? Other countries are paying far less for more ......... so again is it wrong for the customer to discriminate and call foul when we are obviously paying more for less then other places ?

Third complaint. The reason for complaint 2 is because tmnut is a monopoly on wired broadband which explains why we pay more for less, and have such bad service as they can get away with it. If there no competitors that can compete, they have less to worry about and no incentive to improve which is a fact and reality. So how is this not a relevant customer complaint ? The communications industry for broadband especially tier 1 needs to be liberalised to bring in more competitors to improve prices and packages that tmnut fails to deliver.
The only people that voted no clearly are working for tmnut or their shareholders. Even with the sabotage, a vast majority voted that we are cheated. So the statistics speak for themselves ......... nuff said. Now if only our leaders stop turning a blind eye and wipe their smug smiles off their faces, they can fix this crap.

Ok another good point someone else raised earlier, was even if they want to throttle p2p ( which i don't think they should ), they are wrongly throttling HTTP !!!

How can they throttle http more specifically rapidshare ? It's a legal file sharing for http downloads.

The government body that handles internet communication regulations needs to supersive tmnet strictly so they cannot make up any rules and restrictions as they like. I'm pretty sure they are guilty of deceitful marketing which doesn't reflect accurately their crappy and restrictively throttled narrowband.

Rebates are just not enough. Tmnut is getting away with providing a crappy service. Nevermind if they provide crappy service, but the sad thing is they are given a monopoly stake in which case it matters a lot because their the only choice we have !

Why isn't there any news on thestar and other media about this ;_;