Dun give up... Keep on complaiting...
Ya la...
Monkey company sure monkey people working there...

Anyway... Just now the one came from ISI department and confirm the issue with thier own modem and laptop... He can talk nicely and admit the problem...

I am kind to surprise that TM actually still got some human working there.... 

Thus it is wrong to say everyone working in TM are monkey... We know thier CEO is orang utan, but I believe there are still few humans there... I just saw one. 

Ohh..Thanks goodness, at least there are human working there, and that one also help you 

So, are you still contact these human when you got a problems?

And he still willing to help to solve your problems? I just want to know 

Yes - I am certain on that. I am also a victim that has first hand experinces. No mistake on that. [ 94 ]  [81.74%]
Not Sure - I cannot decide. Maybe they are okay... Maybe there are other people being cheated... I am just not sure. [ 16 ]  [13.91%]
No - Certainly No. TM-NET has been sincere in solving customer problems by always providing relevant solution. [ 5 ]  [4.35%]

someone plz hire a hitman to finish off this jeremy fella. the internet is getting worse since he becomes a CEO. my net sucks from 29 april 2008 onward. its HIS fault.....

Death to TMNET CEO!!!!!!!

notice: girls, plz dont near mr. jeremy kung. i heard he's tested positive for AIDS....
!!!!CAUTION!!!!

i dont intend to change my stance, this guy deserved to be bash. because he's the bad guy. do u know how much this impotent jeremy kung making every month? hundred times more than normal folks.... and he's making our life much more miserable so he can have bigger bonus annually.

He is nothing but a chow kow la.

Chow kow to all the Netizens, to those who have studied abroad, and to all Malaysians.

Common cases:
1. Subscribe 1Mbps but only get 512Kbps package, most ppl don't know about it and pay more than the service u get.(i experienced this when i just start using streamyx)
2. Subscribe Rm77 1Mbps +free modem (they said it's promotion for Rm88)- this is fake 1...
First..now 512Kbps downspeed can reach 800Kbps (actually is 1Mbps if calculate with 80% effectiveness. So, THE SPEED U GET IS 1MBps but NOT RM88 promo package.) My friend experienced this and just know it yesterday    after he subscribed for 1Year 10Months till now.. i think if my fren complain to them, sure they will play taichi with him
I'm using RM88 package with downspeed 1600Kbps (more like 2Mbps with 80% effectiveness)

i have the same exact problem no.1:
actually twice i felt like this.
back in few years ago (384/512) era,
subscribed 512 but got 384, luckily early to notice that and complaint 
now, my 2nd subscription of streamyx, applied 1mbps but got 512kbps, still in progress, the tmnuts staff contacted me a few times today, hope they gonna settle this a.s.a.p 

yea i just upgraded my speed RM66 512kbps to RM88 1mbps and i got 1600kbps download speed

-----Original Message-----
From: XXX
Sent: Wednesday, November 12, 2008 10:11 AM
To: erni.gani@cmc.gov.my
CC: aduanskmm@cmc.gov.my, help@tm.net.my
Subject: Re: Terrible Internet Experince with Streamyx

Hi,

It is been a while since I last heard anything from TM. The last action point is on last Wednesday where thier technian named Hary replace some card and change port for me, which he admit it will not help the situation.

Can I know if it is right for TM just drag the case as usual without reply nor updating thier customers? Or they can simply ignore all complaits?

I also suggest TM to change all its misleading advertisement nationwide including its streamyx.com webpage. The misleading advertisement stated streamyx is good for online gaming without lag, which in real life are completely impossible since July. It also mention on casual browsing where most website are super slow or inaccessible. Friendster or facebook is working, but with much slower speed, which certainly is not a good experince. It also mention on rich media such as downloading music or video streaming, which again no longer works. Most video streaming websites are no longer working under streamyx. Even a basic MSN/SkyPe video conferencing no longer works.

Source: http://www.streamyx.com/why_streamyx/why_s...p?id=experience

If TM refuse to fix thier own problems, they should not carry thier previous advertisement that will mislead customer to pay and cannot get the service. I myself is a one of the many victim here.

By the way, on 9:25pm, 10 November, from the call center supervisor named Dahesh mentioned that due to TM fair usage policy, video conferencing and online gaming fall into P2P application, thus it is not support by TM. So even TM own call center supervisor also?claim TM not supporting them. If you wanted to confirm, TM can trace from the IVR recorded wave file on the exact time that I had mentioned. The prove is there.

Regards,

XXX

wow seems a lot of ppl here not satisfy with TM services!
Well I'm of the unsatisfy user as well and i file a complaint to MCMC.
The day after i file the complaint, TM management call me and tell me that my rebate has been approved.
Stupid TM makes me wait for few month without getting approve my rebate....guess what? MCMC will be ur choice

How much is your rebate? 100% since July? 

I yet to get mine... becayse TM NUT keep saying it is normal.... 

i'm not sure why everyone keep complaining about streamyx and yet subscribe streamyx. if everyone hates streamyx (i assume 99% of us)..we can stop using streamyx (sacrifice ourself)..try to look for jaring (although limited coverage). if no broadband coverage, go wireless or stick to dialup. then TM will notice sth and start to do sth.

remember..it is us who choose streamyx. no one force you to make that decision.

eg: you know shit doesn't taste good. but you still eat the shit. then, you complain.

i moved 2 times , used stimmyx at 3 different area. never gives me prob. always 1.5k connection speed with rm88 package.

lol, my place don have other broadband than streamyx, no wireless too..then what i can use?dialup?it still under tmnut
then u ask yourself, can u stop using internet or computer for whole life?or maybe 5years and wait for wireless that may still under tmnut?

FYI, it is first time since July that I finally get back my Internet speed where I am allowed to use Internet after paying 5 months of RM88 for nothing...

Now I am claiming my full 5 months rebates. Let's see what's the cheating TM going to say about that.