I purchased two Sensa 5 fans from two different sellers during Shopee 8.8 sales. Received todays and bloody hell, the sellers never wrapped the package and just delivered in the original packaging box, left the two boxes at the unmanned delivery section at condo lobby. My condo has high incidents of parcels theft, and my heart beat almost stopped when the delivery guys sent the proof of delivery photo. Have to call my known neighbours to get help to pick up the parcels first.

The other Alpha ceiling fans i purchased, all nicely wrapped in black packaging so less obvious what is in the package.

Beware and do left message to seller to wrap the packaging if you purchase Sensa fan from Shopee.

Oh that is definitely your own risk to buy from online platform like Shopee because depends whether the dealer/vendor you buy from is good or not. There is no "official store" for KDK, all online seller are just 3rd party dealer. Your bad luck to get a vendor who didn't wrap.

I bought from physical store because I don't trust courier to deliver properly I pre-ordered and then pick up from their store.

This post has been edited by DragonReine: Aug 14 2025, 05:08 PM

Ya, i considered that and accepted the risk, and purchased from sellers with high rating and high number of units sold. But still, delivering a fan costing rm750-850 in its original packaging is just not acceptable. The other sellers i bought Alpha fans, they did up wrapping, which i would think it is common sense.

Imagine if buy intimate pleasure toys and seller deliver in original packaging and left the parcel at condo delivery section with ur name and unit number on the label

honestly I would simply report that vendor for the practice, but I also won't say it's KDK vs Alpha fan branding problem when neither have official store. Correlation doesn't imply causation here based on your story and cursory search on shopee.

My Alpha DC fans (4x Vannus Luna series and 1x Vannus VC2) all still working fine after moving into my new house since 2 years ago

This post has been edited by ZeneticX: Aug 14 2025, 05:27 PM

Giod to hear that, i bought 4 Alpha Vannus fans.. Hope it would last more than 5 yrs...

Yes, i left review comments on the packaging issue for tat two sellers, purely on tat, not mentioning any brand related...

Hey bro, can review the Sensa after sometime? Also, what is it replacing?

It is new installation at a renovated house. My current house use kdk 4 blades (can't remember what model) for the last 16yrs, other than remote control spoilt, never had an issue.

Need some advice.I bought alkova series fan from shopee and fixed it on the hall myself.Everything is fine except for the fan is slightly wobbling during spin.What might be the issue,isit alignment?The manual ask to install the motor to the mounting first and then followed by the blades which i find very difficult in this way.What is the correct way to install the ceiling fan without wobbling issue?

Another one,i want to buy a fan might be 3/5 blades for a small room which should be less than 56" to avoid shadows.This room is for guest with baby to sleep and the ceiling is not so high(9.5 ft).Im not installing AC for the moment because of the window is fixed nako with partially opened and so high(at night insect will appear once light turned ON),i need a windy fan so that the baby wont feel hot.Have to deal with the window later.Need some recommendations on which fan is suitable for this purpose.

This post has been edited by lankorn: Aug 21 2025, 12:06 PM

If you don't want to fix the wobble yourself, ask Alpha to send technician fix for you for free. Whatsapp their business account +60 12-379 5555.

I bought 5 fans and 3 of them are wobbling after installed by my renovation contractor. Today they are coming to fix the wobbling issue.

I want to learn and master the perfect fan installation because i might buy the fan from online in future.One of the fan installed by my contractor also wobbling.Isit really free for the technician to come and fix this?For the wiring i have no problem..From the manual it said to install the motor to the ceiling first then later fix the blades.This way is hard because you need 2 people to install,one to hold the blade and another to fix the screw.Im not sure will it still wobble if fix as per the manual.I have no assistant and need to fix it by me alone .

This post has been edited by lankorn: Aug 21 2025, 12:18 PM

I see, yeah it's free to fix if within warranty. The whasapp agent will ask you to send receipt and pics.
Today the technician will be coming over.. I update you again.

lankorn The technican came yesterday, did alignment for all 5 fans and they are much more stable now. Basically he just put a small tape (weight) at the right blade location.

Didn't pay anything cuz it's within 1 year of warranty.

I bought 2 Kdk sensa 5 60", my electrician also need to put balancer on one of them to minimise wobbling issue.

Hi, I’ve just installed a kdk K14QF and notice the fan a bit shaken while spinning. I suspect it’s the pulley rubber bush is too thin. Anyone encountered the same issue? And how you fix it? I checked online and those are too thick as well.

Try tightening the nut.

Is there slow turning DC ceiling fan?
Majority of them even set fan speed 1 is too windy to sleep under it.