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 AMAX, AsiaSpace Wimax

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TS9M-MAS
post Nov 9 2009, 11:14 AM

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QUOTE(hong74 @ Nov 8 2009, 11:17 PM)
Just receive a call from AMAX CS about the complaint for slow download connection speed at my area (Bandar Damai Perdana, Cheras), but the answer make people very angry vmad.gif  vmad.gif , they say this is the speed for wireless broadband. I only get 700k~850kbs for 1.5mb package.

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That's BS of an answer. MCMC, even for the sloth that it is, says we must get at least 70% of our subscribed speed, regardless of technology.

Alo AMAX - baru kena denda RM1.7mil, mau kena lagi ka?

This post has been edited by 9M-MAS: Nov 9 2009, 11:16 AM
huiqing88
post Nov 9 2009, 03:26 PM

Wow many stars~ :p
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If a person asks me about Amax, 2 months ago I would highly recommend him to apply for it; but for now, I would just say it sucks, just like other isps did.

Damn it i can't even get 1 single day of good service now. Everyday is full of disconnections WTF?

This post has been edited by huiqing88: Nov 9 2009, 03:52 PM
kanethesun
post Nov 9 2009, 04:09 PM

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hmmm, any way to cope this problem, keep disconnected, very frustrate rclxub.gif
slackinux
post Nov 9 2009, 06:32 PM

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Multiple user CPE doesn't have disconnection problem. Only have download speed slowdown about 50% issue. Suppose to get 1500kbps but only 700kbps.
sexualpower
post Nov 9 2009, 06:44 PM

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QUOTE(9M-MAS @ Nov 9 2009, 11:14 AM)
That's BS of an answer. MCMC, even for the sloth that it is, says we must get at least 70% of our subscribed speed, regardless of technology.

Alo AMAX - baru kena denda RM1.7mil, mau kena lagi ka?
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yes, total BS!!!!! I just tested at Bukit Jalil yesterday 1Mbps can get 1Mbps, newspaper ady say Amax is not gonna cap, it's Cheras, Sri Petaling and Taman Mayang problem la!!!!!!!~~~~~~~aarrrgghhhh~~~~~~

Added on November 9, 2009, 6:46 pm
QUOTE(vince_ykw @ Nov 9 2009, 12:25 AM)
Hi sexualpower,
May i know is there any complain or low speed report at puchong jaya.
cz im going for AMAX soon...... rclxms.gif

seem like CPE modem is better than USB modem??????
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wah, how soon? tomorrow I pass puchong jaya, can demo for u if u're available anytime 7pm - 1am~

Added on November 9, 2009, 6:49 pm
QUOTE(klinky @ Nov 9 2009, 09:36 AM)
anyone using amax in sec 7 shah alam?  i use p1 for more then year for the last 2 month the line become _ _ _k. so going to change to amax.
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i have a section 7 customer, superb signal and speed, but he's at 4th floor~ u need to specify your exact location~ i'm free for a demo tomorrow night if it's fine with u~ just pass me your address, contact number, date and time and i'll be there happy.gif

just remember that Cheras, Taman Mayang, and Sri Petaling is having totally low bandwidth now~

This post has been edited by sexualpower: Nov 9 2009, 06:49 PM
xngjn
post Nov 9 2009, 11:36 PM

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i morning subscribed but til now still cant connect. it keep on dc. is modem problem or coverage problem? i stay near desa baiduri
slmike
post Nov 10 2009, 12:56 PM

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xngjn maybe you need to look for a area where the signal is stronger and try.
singdreams
post Nov 10 2009, 02:50 PM

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Anyone use Amax at Sunway Area ?Jalan PJS 9/22 ,Do you guys know how to get the coverage ?I've found the coverage is extremely weak ,the download sped is only 20kbps to 30kbps ..Reply are appreciated
Hugo_Cross
post Nov 10 2009, 04:24 PM

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When can fix the Cheras area problem, I already few weeks can't use Amax....
1st time using, speed very good, 1mbps. I also recommend my friends to apply it.
But bad dream start from 30-Oct(around that time), i can't connect since that day until now. Even luckily can connect, it show connected, but the result is either it didn't connect to the DNS server or 5 to 10 seconds will drop the line.
Call to amax customer care, the 1300 that one, totally useless, they just keep ask you to restart the modem only, move the modem, please la, I already find the best place in my house already, i even put the modem out the window, it just show like 2 bars signal, and then connecting, and then disconnect and connecting again, keep looping until now.
Really disappointed with their service.

This post has been edited by Hugo_Cross: Jun 26 2011, 01:35 PM
slackinux
post Nov 10 2009, 04:30 PM

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QUOTE(Hugo_Cross @ Nov 10 2009, 04:24 PM)
When can fix the Cheras area(Taman Connaught) problem, I already few weeks can't use Amax....
1st time using, speed very good, 1mbps. I also recommend my friends to apply it.
But bad dream start from 30-Oct(around that time), i can't connect since that day until now. Even luckily can connect, it show connected, but the result is either it didn't connect to the DNS server or 5 to 10 seconds will drop the line.
Call to amax customer care, the 1300 that one, totally useless, they just keep ask you to restart the modem only, move the modem, please la, I already find the best place in my house already, i even put the modem out the window, it just show like 2 bars signal, and then connecting, and then disconnect and connecting again, keep looping until now.
Really disappointed with their service.
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using usb modem or multiple user CPE ?
Hugo_Cross
post Nov 10 2009, 04:34 PM

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QUOTE(slackinux @ Nov 10 2009, 04:30 PM)
using usb modem or multiple user CPE ?
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USB Modem

Any difference except the signal receiver is better if using CPE.
Because when I first time use the USB modem I already can get full speed with 2 bar signal(even 1 bar also can get full speed), so I didn't change to CPE modem, but now the modem just keep show 2 bars then disconnect(0 bar), if change to CPE modem sure can help?

This post has been edited by Hugo_Cross: Nov 10 2009, 04:57 PM
singdreams
post Nov 10 2009, 04:39 PM

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me 2, cannot get coverage in SUNWAY AREA !!
slackinux
post Nov 10 2009, 05:14 PM

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QUOTE(Hugo_Cross @ Nov 10 2009, 04:24 PM)
When can fix the Cheras area(Taman Connaught) problem, I already few weeks can't use Amax....
1st time using, speed very good, 1mbps. I also recommend my friends to apply it.
But bad dream start from 30-Oct(around that time), i can't connect since that day until now. Even luckily can connect, it show connected, but the result is either it didn't connect to the DNS server or 5 to 10 seconds will drop the line.
Call to amax customer care, the 1300 that one, totally useless, they just keep ask you to restart the modem only, move the modem, please la, I already find the best place in my house already, i even put the modem out the window, it just show like 2 bars signal, and then connecting, and then disconnect and connecting again, keep looping until now.
Really disappointed with their service.
*
few weeks can't use Amax service? that is too much ....
If i were you, i will throw the usb modem back to Amax.
Amax, forget about it lah........................
Hugo_Cross
post Nov 10 2009, 05:29 PM

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QUOTE(slackinux @ Nov 10 2009, 05:14 PM)
few weeks can't use Amax service? that is too much ....
If i were you, i will throw the usb modem back to Amax.
Amax, forget about it lah........................
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Ready to do that, complain to them so many times, although they got reply, it still can't connect, it really no hope about the services.
I'm working from 9am-6pm, no time to throw them also. sad.gif
slackinux
post Nov 10 2009, 05:46 PM

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QUOTE(Hugo_Cross @ Nov 10 2009, 05:29 PM)
Ready to do that, complain to them so many times, although they got reply, it still can't connect, it really no hope about the services.
I'm working from 9am-6pm, no time to throw them also.  sad.gif
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Can you throw the usb modem back to Amax just like that? have you signed up for 1 or 2 years contract?
Well, they open on Saturday. You can throw them this Saturday.
Hugo_Cross
post Nov 10 2009, 05:59 PM

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QUOTE(slackinux @ Nov 10 2009, 05:46 PM)
Can you throw the usb modem back to Amax just like that? have you signed up for 1 or 2 years contract?
Well, they open on Saturday. You can throw them this Saturday.
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I will try that. It is 1 year contract, but they didn't provide any service to me, if you are me do you want to continue? Or else just complain to MCMC.
slackinux
post Nov 10 2009, 06:19 PM

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QUOTE(Hugo_Cross @ Nov 10 2009, 05:59 PM)
I will try that. It is 1 year contract, but they didn't provide any service to me, if you are me do you want to continue? Or else just complain to MCMC.
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they wont let you cancel, they will force you to take the multipe user CPE.
I was the victim last time.
singdreams
post Nov 10 2009, 06:35 PM

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QUOTE(Hugo_Cross @ Nov 10 2009, 06:29 PM)
Ready to do that, complain to them so many times, although they got reply, it still can't connect, it really no hope about the services.
I'm working from 9am-6pm, no time to throw them also.  sad.gif
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Yeap maybe someone is using your account .My friend who doesn't pay the bill yet ,this due to his account unable to connect and he use others account to login ...Your 1 is AMAX modem ?I'm not sure about this ,USB modem user = pass
hong74
post Nov 10 2009, 07:08 PM

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QUOTE(slackinux @ Nov 9 2009, 10:34 AM)
i have the same problem like you, 700-800kbps for 1.5kbps package. My location is Sri Petaling. Let's do something.
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To those lowyat member who have problem about the connection speed for amax service, i think u don't need to call to CS, because they only say the signal is good not problem, or told u to open the CPE for them to check but when u call to check the status, they will told u that they forget to do the checking... vmad.gif vmad.gif They already call me few time but the problem still not settle yet. Be lucky i'm not stop using streamyx...Better suggestion is made the complaint letter to MCMC vmad.gif vmad.gif
Hugo_Cross
post Nov 10 2009, 08:17 PM

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QUOTE(singdreams @ Nov 10 2009, 06:35 PM)
Yeap maybe someone is using your account .My friend who doesn't pay the bill yet ,this due to his account unable to connect and he use others account to login ...Your 1 is AMAX modem ?I'm not sure about this ,USB modem user = pass
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Yes, AMAX modem, user = pass.
Actually I want to change the password, but in their web page don't have provide such thing.

Added on November 10, 2009, 8:27 pm
QUOTE(slackinux @ Nov 10 2009, 06:19 PM)
they wont let you cancel, they will force you to take the multipe user CPE.
I was the victim last time.
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After change to CPE can help? I means like it will not keep disconnect or can not connect like me now?

This post has been edited by Hugo_Cross: Nov 10 2009, 08:27 PM
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