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 AMAX, AsiaSpace Wimax

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AHBOON
post Nov 13 2009, 08:29 PM

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QUOTE(hong74 @ Nov 13 2009, 08:27 PM)
2moro the amax people will come to my place for make the checking, let me see they will give me what kind of answer about this problem.  2moro afternoon i will let anybody know about the result.
*
okok we all wait for ur good result
slackinux
post Nov 13 2009, 10:52 PM

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QUOTE(hong74 @ Nov 13 2009, 08:27 PM)
2moro the amax people will come to my place for make the checking, let me see they will give me what kind of answer about this problem.  2moro afternoon i will let anybody know about the result.
*
which area are you from? Cheras?
hong74
post Nov 13 2009, 11:49 PM

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QUOTE(slackinux @ Nov 13 2009, 10:52 PM)
which area are you from? Cheras?
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My area is at Cheras.
sexualpower
post Nov 14 2009, 12:12 AM

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was outstation today, Shah Alam user reported the same symtom of low bandwidth and I'll be going to Shah Alam tomorrow to check it out~
singdreams
post Nov 14 2009, 04:20 AM

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Now p1 having a better promotion lol ! Streamyx would definitely threatened by P1 W1MAX lol ...
kanethesun
post Nov 14 2009, 06:21 AM

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woaaa, my AMAX can't connect at all, since Thursday night, around 9pm, yesterday whole night, keeep restart, unplug and re-plug the modem, no luck too sad.gif (I'm in office now btw)
slackinux
post Nov 14 2009, 11:26 AM

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QUOTE(kanethesun @ Nov 14 2009, 06:21 AM)
woaaa, my AMAX can't connect at all, since Thursday night, around 9pm, yesterday whole night, keeep restart, unplug and re-plug the modem, no luck too sad.gif (I'm in office now btw)
*
bro kanethesun, my Amax multiple users CPE has no problem to connect.
kanethesun
post Nov 14 2009, 11:41 AM

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hmmm, my modem problem? I brought my modem and connect @ office, can't get connect too, btw, the signal here quite low, around 15% only tongue.gif, my house at 6th floor get 53% brows.gif
hong74
post Nov 14 2009, 01:44 PM

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QUOTE(slackinux @ Nov 13 2009, 10:52 PM)
which area are you from? Cheras?
*
Amax people just finish checking my area and the speed is back to 1.5mbs but i still need to wait until night to see the speed still can get at this speed. 2moro will have a second checking.
kanethesun
post Nov 14 2009, 01:58 PM

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oh, good to hear that, btw, what they tweak on it? they bring device to your place? hmm.gif
vince_ykw
post Nov 14 2009, 03:32 PM

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May i know AMAX LATEST package/promotion ?
coz i notice that the package/promotion is totally different from website compare with the AMAX spot shop....
huiqing88
post Nov 14 2009, 04:00 PM

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Enjoy true BROADBAND(?) speed while on the move~
Voice, Video, Data, ANYTIME(?), ANYWHERE(?)
Amax WiMAX, for 1 Malaysia
Visit amax.my, or call 1300 80 2629

Let you enjoy the true full day non-stop disconnections~~~
hong74
post Nov 14 2009, 04:57 PM

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no just using our own one. And check the signal using their system and lock the best location tower for the modem.BTW need to open the modem4 to 5 day for them to check signal.2moro will add another outdoor antenna for me try to get best signal.Just look and see tonight the speed is ok or not.

This post has been edited by hong74: Nov 14 2009, 04:57 PM
kanethesun
post Nov 14 2009, 05:07 PM

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ohh, too bad, just try my modem in my office just now, 15% signal strength, still can't connect though, keep on CONNECTING, then DISCONNECT sad.gif
wilberpang
post Nov 14 2009, 06:42 PM

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Any coverage in Rawang?
slackinux
post Nov 14 2009, 06:45 PM

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QUOTE(hong74 @ Nov 14 2009, 04:57 PM)
no just using our own one. And check the signal using their system and lock the best location tower for the modem.BTW need to open the modem4 to 5 day for them to check signal.2moro will add another outdoor antenna for me try to get best signal.Just look and see tonight the speed is ok or not.
*
what they did can't solve the problem. They always blame the signal low. They should check their core network. I get high signal, CINR(20,20) still experience speed slowdown to 0.30 mbps. Impossible to get 1.5mbps.
Conclusion, Amax is hopeless.


Added on November 14, 2009, 6:49 pm
QUOTE(kanethesun @ Nov 14 2009, 05:07 PM)
ohh, too bad, just try my modem in my office just now, 15% signal strength, still can't connect though, keep on CONNECTING, then DISCONNECT sad.gif
*
with your usb modem, for sure you can't get connected inside the building. Bring your laptop, try to connect in the open air place. If still can't get connected, throw the usb modem back to Amax HQ at Menara AHP, TDDI.

This post has been edited by slackinux: Nov 14 2009, 06:49 PM
sexualpower
post Nov 14 2009, 07:47 PM

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just got sick this 'morning' woke up around 1:30pm, a technician is helping me these few days with the customers and testing

QUOTE(hong74 @ Nov 14 2009, 01:44 PM)
Amax people just finish checking my area and the speed is back to 1.5mbs but i still need to wait until night to see the speed still can get at this speed. 2moro will have a second checking.
*
thanks so much for your valuable input, maybe Cheras will be the first area to get out of this bandwidth problem~

QUOTE(vince_ykw @ Nov 14 2009, 03:32 PM)
May i know AMAX LATEST package/promotion ?
coz i notice that the package/promotion is totally different from website compare with the AMAX spot shop....
*
the latest promotion is as mentioned in the website of Amax -> www.amax.my

QUOTE(huiqing88 @ Nov 14 2009, 04:00 PM)
Enjoy true BROADBAND(?) speed while on the move~
Voice, Video, Data, ANYTIME(?), ANYWHERE(?)
Amax WiMAX, for 1 Malaysia
Visit amax.my, or call 1300 80 2629

Let you enjoy the true full day non-stop disconnections~~~
*
yes, I'm wondering about the 'anywhere' part~ at least for now~

QUOTE(wilberpang @ Nov 14 2009, 06:42 PM)
Any coverage in Rawang?
*
which Jalan exactly? I can arrange a technician to go over to your place~

QUOTE(slackinux @ Nov 14 2009, 06:45 PM)
what they did can't solve the problem. They always blame the signal low. They should check their core network. I get high signal, CINR(20,20) still experience speed slowdown to 0.30 mbps. Impossible to get 1.5mbps.
Conclusion, Amax is hopeless.


Added on November 14, 2009, 6:49 pm
with your usb modem, for sure you can't get connected inside the building. Bring your laptop, try to connect in the open air place. If still can't get connected, throw the usb modem back to Amax HQ at Menara AHP, TDDI.
*
a technician of mine tested at Sri Petaling with CINR 22 and getting the same damn thing... 0.4Mbps~ CPE isn't out of this problem~

one explanation could be disconnection or fast changing of IP address that causes low bandwidth though I'll have to at least get better to do further tests~ I am putting 19th Nov before asking for an audience with Amax officially to clear this matter and if that doesn't work, I will go to MCMC~ coz the problem started in 19th Oct as far as I can trace back~
xngjn
post Nov 16 2009, 02:51 AM

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i using USB Dongle BM355.
Does it support external antenna?

kanethesun
post Nov 16 2009, 04:54 AM

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external antenna? I dont think so, getting poor signal eh?
v i n c
post Nov 16 2009, 08:06 PM

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Wow, Amax has no bandwith cap for all your packages

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