When can fix the Cheras area problem, I already few weeks can't use Amax....
1st time using, speed very good, 1mbps. I also recommend my friends to apply it.
But bad dream start from 30-Oct(around that time), i can't connect since that day until now. Even luckily can connect, it show connected, but the result is either it didn't connect to the DNS server or 5 to 10 seconds will drop the line.
Call to amax customer care, the 1300 that one, totally useless, they just keep ask you to restart the modem only, move the modem, please la, I already find the best place in my house already, i even put the modem out the window, it just show like 2 bars signal, and then connecting, and then disconnect and connecting again, keep looping until now.
Really disappointed with their service.

This post has been edited by Hugo_Cross: Jun 26 2011, 01:35 PM

USB Modem

Any difference except the signal receiver is better if using CPE.
Because when I first time use the USB modem I already can get full speed with 2 bar signal(even 1 bar also can get full speed), so I didn't change to CPE modem, but now the modem just keep show 2 bars then disconnect(0 bar), if change to CPE modem sure can help?

This post has been edited by Hugo_Cross: Nov 10 2009, 04:57 PM

Ready to do that, complain to them so many times, although they got reply, it still can't connect, it really no hope about the services.
I'm working from 9am-6pm, no time to throw them also.

I will try that. It is 1 year contract, but they didn't provide any service to me, if you are me do you want to continue? Or else just complain to MCMC.

Yes, AMAX modem, user = pass.
Actually I want to change the password, but in their web page don't have provide such thing.

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Added on November 10, 2009, 8:27 pmAfter change to CPE can help? I means like it will not keep disconnect or can not connect like me now?

This post has been edited by Hugo_Cross: Nov 10 2009, 08:27 PM