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 Complaint About AIA insurance

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hamster9
post Nov 18 2008, 11:26 AM

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QUOTE(DannyOP @ Nov 18 2008, 03:55 AM)
Thanks for sharing your story to us. I just watched Astros movie on healthcare on channel 413 called 'Sicko' by Michael Moore on how America is the only developed country that does not have free national healthcare insurance and feel that we are heading the same horrible way as America where doctors and insurance companies alike are only interested in one thing, profit.  Those who do not have enough money either have to suffer or be turned away from hospitals because our insurance does not cover the particular illness or the premium is not high enough. A must see film for those in the healthcare  line.

I wonder if we will ever become the same as Europe or UK where healthcare is free for all citizens (already paid for in their taxes) and no one is refused treatment. The doctors only have 1 thing to do, to help each patient recover the best way possible, no matter how rich or poor he is. In fact, there is a cashier counter but the counter does not collect money for the hospital. Rather, it gives money away for those who have travelled to the hospital and reimburses them for their travelling cost eg. taxi or train or bus ticket fee. The more patient he treats, the higher he is compensated by the govt and they get extra incentive if they managed to help more people eg. lower down the smoking rate, obesity etc. An average doctor under the healthcare system stays in a RM3 million dollar house, drives an Audi A8 and earns more than RM600k a year, all these paid by the govt. If you are sick and need 3 months to recover, the doctor gives you a 3 month sick leave and your employer still has to pay you for the time you need to recover. Expecting mothers get close to a year off and is given advise on how to raise their children, a govt nanny comes and help do the laundry for her, cooks as well as takes care of the baby etc & if you are sick you can call a the hospital in the middle of the night to ask the doctor to come to your house for housecall service (free) ... sigh.. we are so far behind in terms of heathcare.
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alll above will come true if the citizens would like to pay 20% for their taxes.

BTW, the gov hospital is always there for your choice and I've met several doctors/specialist who are at their best in their speciality in government hospital. It's just the public mindset to go to a private hospital when both provide the equal QUALITY of service. yawn.gif

This post has been edited by hamster9: Nov 18 2008, 11:28 AM
DannyOP
post Nov 18 2008, 11:47 AM

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I don't mind paying 20% tax if it eliminates all these problems plus u get top quality free medical service, doctors on free housecall after working hours(eventhough it may be just a stomach ailment of fever), free university education, unemployment benefit etc etc. For EU countries, eventhough the tax is higher, so is the salary. A normal household earns $8000 euros a month after taxes. On average a salaried worker gets 5 weeks of holiday and bigger companies offer 8 weeks of paid holidays per year. If you get married, you get extra 1 week paid leave for your honeymoon. No wonder the life expectancy and quality of life is higher in most developed countries. Well.. for us 2020 perhaps?

What u said is true also.. we do have a small amount of govt clinics available with good doctors just that not many people know about it and it is not enough to cover the whole population.

This post has been edited by DannyOP: Nov 18 2008, 11:50 AM
wodenus
post Nov 18 2008, 07:29 PM

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QUOTE(DannyOP @ Nov 18 2008, 11:47 AM)
I don't mind paying 20% tax if it eliminates all these problems plus u get top quality free medical service, doctors on free housecall after working hours(eventhough it may be just a stomach ailment of fever), free university education, unemployment benefit etc etc. For EU countries, eventhough the tax is higher, so is the salary. A normal household earns $8000 euros a month after taxes. On average a salaried worker gets 5 weeks of holiday and bigger companies offer 8 weeks of paid holidays per year. If you get married, you get extra 1 week paid leave for your honeymoon. No wonder the life expectancy and quality of life is higher in most developed countries. Well.. for us 2020 perhaps?

What u said is true also.. we do have a small amount of govt clinics available with good doctors just that not many people know about it and it is not enough to cover the whole population.
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Which means it's less full.
moorish
post Nov 20 2008, 11:32 AM

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with the amount of oil money we could easily achieve free medical for all citizen unfortunately our G choose to subsidize for all other thing which is not life threatening.
Kelvin5717
post Feb 20 2009, 08:22 PM

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I brought from my aunty, anyway my whole family brought from her and the claiming so far was no problem whistling.gif
even i have not claim anything yet so far, i think the most important when buying a insurance are the AGENT it self !!!
must be RELIABLE, HONEST, WILLINGLY TO HELP, CREDITABLE, and some one you could always FIND!!! rclxms.gif
Cowhide
post Mar 1 2009, 03:56 PM

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From this thread, most insurance companies are nearly the same & the agent makes the most difference during claims.

Every potential customer should ask for a performance scorecard, before buying from an agent. To grade agents, not just on how much sales they did.

Some basic numbers.
1. How many current clients do you have?
2. How many years of fulltime insurance work?
3. How many claims have you successfully processed?
4. How many difficult claims have you assisted? give reference info to contact.
5. How many failed claims? give reference info to contact.

No factual answers, no deal. Even if you are my hot sexy virgin girlfriend's father.

zom
post Apr 1 2009, 09:08 AM

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hi all i am planning to get insurance, would like to have some advice on which insurance to go with, is AIA insurance medical coverage good? cause heard that some hospital need to pay upfront claim later is all other insurance company also same? or any other insurance company that is advisable to go with? thanks alot ppl. appreaciate it very much!
lcl832002
post Apr 1 2009, 02:15 PM

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QUOTE(zom @ Apr 1 2009, 10:08 AM)
hi all i am planning to get insurance, would like to have some advice on which insurance to go with, is AIA insurance medical coverage good? cause heard that some hospital need to pay upfront claim later is all other insurance company also same? or any other insurance company that is advisable to go with? thanks alot ppl. appreaciate it very much!
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It is the same for all insurance companies. No medical card in the market can guarantee us an admission to all hospitals in Malaysia without deposit...

All insurance companies have their own list of panel hospitals...
aloony
post Apr 1 2009, 08:55 PM

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QUOTE(zom @ Apr 1 2009, 09:08 AM)
hi all i am planning to get insurance, would like to have some advice on which insurance to go with, is AIA insurance medical coverage good? cause heard that some hospital need to pay upfront claim later is all other insurance company also same? or any other insurance company that is advisable to go with? thanks alot ppl. appreaciate it very much!
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Hi, I've my own style of buying insurance plan. Maybe you could study it and see whether it is useful to you...

I bought total 3 policies from AIA through a same agent.
The total premium is approx. RM600 per annual.
The policies include 36 major illnesses, medical card and personal accident.
All 3 policies are yearly renewable, in other words, it will burn every year and it'll only continue back after i pay in the year end.
So far, I've paid for almost 5 years and the premium remain same without review.
In these 5 years, I'd went for 2 surgeries and they cost me around RM14K. All are claimable back from AIA through the same agent.

I choose this way of insurance coverage because I strongly believe we could only buy their insurance service but not their investment/ saving services. Otherwise, you'll end up buying a costly insurance with lowest investment return.

I don't mean everyone will agree to my style but i think it maybe good to share to you all.

Thanks.




lcl832002
post Apr 1 2009, 10:54 PM

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QUOTE(aloony @ Apr 1 2009, 09:55 PM)
Hi, I've my own style of buying insurance plan. Maybe you could study it and see whether it is useful to you...

I bought total 3 policies from AIA through a same agent.
The total premium is approx. RM600 per annual.
The policies include 36 major illnesses, medical card and personal accident.
All 3 policies are yearly renewable, in other words, it will burn every year and it'll only continue back after i pay in the year end.
So far, I've paid for almost 5 years and the premium remain same without review.
In these 5 years, I'd went for 2 surgeries and they cost me around RM14K. All are claimable back from AIA through the same agent.

I choose this way of insurance coverage because I strongly believe we could only buy their insurance service but not their investment/ saving services. Otherwise, you'll end up buying a costly insurance with lowest investment return.

I don't mean everyone will agree to my style but i think it maybe good to share to you all.

Thanks.
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Ya, you have done the right thing. At least, you have all the basic coverage we all need... biggrin.gif
zom
post Apr 1 2009, 11:24 PM

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QUOTE(aloony @ Apr 1 2009, 08:55 PM)
Hi, I've my own style of buying insurance plan. Maybe you could study it and see whether it is useful to you...

I bought total 3 policies from AIA through a same agent.
The total premium is approx. RM600 per annual.
The policies include 36 major illnesses, medical card and personal accident.
All 3 policies are yearly renewable, in other words, it will burn every year and it'll only continue back after i pay in the year end.
So far, I've paid for almost 5 years and the premium remain same without review.
In these 5 years, I'd went for 2 surgeries and they cost me around RM14K. All are claimable back from AIA through the same agent.

I choose this way of insurance coverage because I strongly believe we could only buy their insurance service but not their investment/ saving services. Otherwise, you'll end up buying a costly insurance with lowest investment return.

I don't mean everyone will agree to my style but i think it maybe good to share to you all.

Thanks.
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mine also dont have investment 1 but i need to double check with the agent and see if the policies are yearly renewable. cause i mainly need to cover on medical but she gave the plan include PA and also 36 illness and every month i need to pay rm180 for the policy. Am i doing the right thing? notworthy.gif
lcl832002
post Apr 1 2009, 11:54 PM

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QUOTE(zom @ Apr 2 2009, 12:24 AM)
mine also dont have investment 1 but i need to double check with the agent and see if the policies are yearly renewable. cause i mainly need to cover on medical but she gave the plan include PA and also 36 illness and every month i need to pay rm180 for the policy. Am i doing the right thing? notworthy.gif
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RM 180 per month? That means around RM 2160 a year... for medical card, personal accident, 36 critical illnesses... A bit expensive if no life insurance.

May I know the sum assured for each of the plans you have , your occupation, age, sex?
tkwfriend
post Apr 2 2009, 11:27 AM

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thanks after i read it this is a great for my assignment. i am taking law marketing. by the way why AIA in the first place?
Liew2020
post Apr 2 2009, 11:53 AM

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QUOTE(lcl832002 @ Apr 1 2009, 02:15 PM)
It is the same for all insurance companies. No medical card in the market can guarantee us an admission to all hospitals in Malaysia without deposit...

All insurance companies have their own list of panel hospitals...
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I think you need to do some homework before reply this thread. As per my experience ING does. I admitted to Sunway Medical Centre last year due to Dangue fever. I did not aware that I was Dangue suspected until my panel doctor told me about it. Immediate action was required as what the doctor told, and I admitted to the hospital. I do not have any extra cash in hand, but a ING medical card my dad gave me 8 years ago and I never used it before.

I discharged from the hospital 5 days later without a single cent paid. On top of that, I received a RM 200 cheque from ING Insurance Berhad as an "Ang Pao".

The medical fees cost me about RM 4,000. The claim approved 3 weeks later.
P/S: I am not sure how AIA does.

This post has been edited by Liew2020: Apr 2 2009, 11:53 AM
chew_ronnie
post Apr 2 2009, 01:28 PM

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QUOTE(Liew2020 @ Apr 2 2009, 11:53 AM)
I think you need to do some homework before reply this thread.  As per my experience ING does.  I admitted to Sunway Medical Centre last year due to Dangue fever.  I did not aware that I was Dangue suspected until my panel doctor told me about it.  Immediate action was required as what the doctor told, and I admitted to the hospital.  I do not have any extra cash in hand, but a ING medical card my dad gave me 8 years ago and I never used it before.

I discharged from the hospital 5 days later without a single cent paid.  On top of that, I received a RM 200 cheque from ING Insurance Berhad as an "Ang Pao".

The medical fees cost me about RM 4,000.  The claim approved 3 weeks later.
P/S:  I am not sure how AIA does.
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Liew2020,

I support what lcl had said. Insurance companies across M'sia doesnt guarantee an admission to the hospital. N majority of the private hospitals in M'sia they are charging RM 200 to RM 300 reimburseable deposit at admission.

For your ang pao money, that is the hospital cash benefit attached to your plan.



yeezai
post Apr 2 2009, 02:03 PM

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QUOTE(bbjslee @ Nov 13 2008, 12:39 PM)
Ask your Insurance Agent to help you. He/She should be the facilitator between you and the claim departments.
Just insured 8 months then have thyroid.... not easy to claim. It'll be lengthy process, be prepared.
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mahem lengthly process ar? but he oredi bought the insurance ma ...

QUOTE(aloony @ Apr 1 2009, 08:55 PM)
Hi, I've my own style of buying insurance plan. Maybe you could study it and see whether it is useful to you...

I bought total 3 policies from AIA through a same agent.
The total premium is approx. RM600 per annual.
The policies include 36 major illnesses, medical card and personal accident.
All 3 policies are yearly renewable, in other words, it will burn every year and it'll only continue back after i pay in the year end.
So far, I've paid for almost 5 years and the premium remain same without review.
In these 5 years, I'd went for 2 surgeries and they cost me around RM14K. All are claimable back from AIA through the same agent.

I choose this way of insurance coverage because I strongly believe we could only buy their insurance service but not their investment/ saving services. Otherwise, you'll end up buying a costly insurance with lowest investment return.

I don't mean everyone will agree to my style but i think it maybe good to share to you all.

Thanks.
*
i want something like dat leh..
nonac
post Apr 2 2009, 11:21 PM

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QUOTE(zom @ Apr 1 2009, 11:24 PM)
mine also dont have investment 1 but i need to double check with the agent and see if the policies are yearly renewable. cause i mainly need to cover on medical but she gave the plan include PA and also 36 illness and every month i need to pay rm180 for the policy. Am i doing the right thing? notworthy.gif
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Medical card has to be 'Guaranteed Renewable' because for most if not all insurance companies will not cover under these 3 circumstances. i) Naturally Born condition, ii) Pre-existing condition, iii) Self-inflicted condition. To elaborate please RTP. icon_rolleyes.gif

The advantage of getting a policy with returns is that it will generate CV although not guaranteed the percentage but at the end of the tenure you may be able to get back some money if not all. This way is far more better than those standalone policy whereby you renew them every year without CV like buying a Car Insurance Policy. Even Car Insurance Policy has NCD but nothing from standalone medical card. The amount you pay for a ILP and standalone medical card is not much of a difference taken into account the type and extent of the coverage.

If you need further advise, you can either drop me a P.M. or email me. smile.gif

aloony
post Apr 6 2009, 04:27 PM

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QUOTE(lcl832002 @ Apr 1 2009, 11:54 PM)
RM 180 per month? That means around RM 2160 a year... for medical card, personal accident, 36 critical illnesses... A bit expensive if no life insurance.

May I know the sum assured for each of the plans you have , your occupation, age, sex?
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Wah....., RM180 per month? it seem a bit burdening for an average working class people.


Added on April 6, 2009, 4:46 pm
QUOTE(yeezai @ Apr 2 2009, 02:03 PM)
mahem lengthly process ar? but he oredi bought the insurance ma ...
i want something like dat leh..
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You need to check with the agent whether they have such plans now (as I've said I bought them at 5 years ago).
But please bare in mind that, there are a few things below need to consider first before you buy short term policy like mine:-

1. The premium will be higher in each year according to our growing age (the older I am the more expensive the premium).
So far, it is yet to apply on me. It maybe apply in the next 10 years time when i reaches 40++.

2. The premium will be reviewed each year accoding to your health status.
I bet it the insurance company will consider it although it does not spell out in the policy. Anyway, since they covered my surgeries fees (approx RM14K) for two years ago, I bet they don't dare to touch my premium. Why? Common sense, they are more afraid that I'm the one who refuse to continue the policy since they've paid me so much... tongue.gif

3. Must get a good agent (full time, experience and more senior position).
Simple. Your medical fees claims are all depending to this guy and his influence on the insurance company decision is carrying much weight.

Hope the above may help you too...
Cheers!!

This post has been edited by aloony: Apr 6 2009, 04:46 PM
gtchye
post May 13 2009, 10:13 AM

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I am thinking of changing my agent but do not want to surrender my AIA policies which I have been keeping more than 6 years now.

I am just sick of my current agent. Calls to her handphone are never answered. Even phone calls to her office and manager's office has no replies.

Anybody knows of a good AIA agent in Penang ? Pls PM me.

Thank you.
oumind
post May 13 2009, 11:33 AM

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QUOTE(DannyOP @ Nov 18 2008, 11:47 AM)
I don't mind paying 20% tax if it eliminates all these problems plus u get top quality free medical service, doctors on free housecall after working hours(eventhough it may be just a stomach ailment of fever), free university education, unemployment benefit etc etc. For EU countries, eventhough the tax is higher, so is the salary. A normal household earns $8000 euros a month after taxes. On average a salaried worker gets 5 weeks of holiday and bigger companies offer 8 weeks of paid holidays per year. If you get married, you get extra 1 week paid leave for your honeymoon. No wonder the life expectancy and quality of life is higher in most developed countries. Well.. for us 2020 perhaps?

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If you work in outsourcing companies, you know this will not last long.


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