May be when they try to verify you, they can't get you

or mayb the agent is not yet submiting ur application to bank...


i kena before. and i psst off, then apply through another fren who working inside citibank... and got my card within 3 weeks.

verified?? never received any call from maybank for verification..

but for citibank, i did

actually for citibank i applied it online n they called me for missing information like fixed phone no. bla bla bla

so i hav to say citibank did the verification on me..

but i doubt they reach my h.r manager..

she's my boss wife n always come in late everyday.. sometimes dont even come

will they reject my application just because they cant reach my h.r boss

can normal admin worker veify that im working there..??

i hav a few gold cards, each credit limit about 20K.

Actually, are we able to check for the numbers of the credit card owned?

Apparently yes, someone here indicated that you could possibly do that over in Bank Negara if I'm not mistaken.

Just walk in bank negara? Can it be done through bank negara branches in other state ?

Not so sure about this. The other member mentioned about his experience over in Bank Negara in KL but did not mention the possibility of doing so in other states?

If you don't mind me asking, why are doing so ? Identity theft problem ?


Taking this opportunity to share my latest experience. I wanted to cancel my RHBBank credit card and called up the CS for a fax number to send the letter to. (Did this last Thursday) Checked with the CS on Monday and they said cancellation processing takes about 3-4 working days and they need to forward the fax to the card center. (It's only 2 working days now) However, they could not confirm the fax is received or not as it could have been sent directly to the card center.

Called again on Friday (It's already 8 working days), card is still active and cancellation not done yet. They said maybe Card Processing is not doing it yet. (Emmm ..... remember the 3-4 working days thing, I'm not impressed) Sigh .... service these days sucks.

This post has been edited by hye: May 17 2008, 09:22 AM

Why you cancel the card?Not good?I am thinking apply RHB

@siutimtim
I'm very particular about the CS. Need a CS that is active in giving solutions not giving more problems. The last thing I need is an unhelpful CS when you have problems using your card overseas.

you're right.
so at the movement, which bank offer the best CS for your credit card?

btw, just now i saw the Direct Access Advertisement about the 2% rebates.



and the website is still the Direct Access main Page
when im trying to login my DA CC online account, it's direct me to CIMB Clicks. seem, they maintain different pages for credit card and combine the online banking transaction.

Direct Access website is under Direct Banking section.

Internet Banking for Direct Access is still CIMBClicks.

Nothing is a brand new thing. Just that their communication is relatively confusing.

yes. i thinks for newbie, they wont be confusing. and thinks what happening, im logging to DA, how come CIMB appear on it..

It'll be HSBC. Always taking ownership of my problems and I feel very assured that everything's fine. CS is courteous and friendly and doesn't seem like talking based on a predefined script. (Or worst like they just woke up or having a realy bad and long day/can't wait till their shift is over)

The only slight problem I had with them was when they were sending my card, had a few logistics confusion till the point I felt that they are not really talking to each other. (CS, Card Approval/Processing, Courier) And my free gift is always not given to me. (Well, I don't really care about the free bags - it doesn't bothers me much but it's a promise that needs to be fulfilled)

This post has been edited by hye: May 17 2008, 10:47 AM

Direct access good.....but then not many realise how good it is....

I don't even get my free gift from HSBC even though I complained!

This 2% rebate just introduced?

Is it valid forever or just for a temporary period?

Introduced last month if I remembered correctly.

Will still on till further notice.

just now at IKEA, im planning to buy stuffs from IKEA in future, so went to enquiry about the IKEA member card aka credit card by Allianze bank.

when im asked about the Customer Services, the sales person tell me frankly, tht you can dial lost card straight aways, then CS will be very fast. tht's the trick by the sales person.

then when im telling him tht im in the process of changing job, then he said, you have to need to be with the company for at least 3 months, then only can apply. but he advise me to come back to apply after 1 months in new company.

normally how u guys waive your citibank platinum annual fee? i jst got offer of upgrade to citi plat however the annual fee is rm600, still deciding whether accept...