your tracking very complicated sial..
why u didnt call and ask??

U should call them to ask or email. Pressure them or just wait

Sending a parcel to Melaka, and the address is company address. It reach on saturday but i think the company is close, so the skynet people simply put it on the shop lot beside and let a Vietnamese sign it.

The parcel is missing. This is how skynet people do the work, they lazy to take back the item to skynet office again so they simply ask someone to sign it.

wow... this is irresponsible better scold and complain alot..

has the receiver find that vietnamese ?

lol.i thought they will call their customer...this is 1st time I'm dealing with the seller using skynet..b4 this all pos laju more reliable than this shitty company..post on friday got on saturday..

.i expected the parcel will arrive on saturday since the seller post on friday...the seller main courier is skynet that's why i trust that parcel will arrive on time...never thought this will happen..

this is my last time using this lousy company...huhuhu

This post has been edited by kriss120: Oct 24 2010, 12:16 PM

yeah, same as me~ suppose to get the parcel yesterday, but guess need to wait until tomorrow.

all courier service work half day on saturday one mah.
if too many parcels, they will deliver on monday.
they stop their job on 12pm ler. u want they work OT without paid meh.hehe.

i know, but they don't suppose fire in the system like this:

Date Time Location Activity
23 Oct 10 10:11 am IPOH (IPH) Out for Delivery
23 Oct 10 9:26 am IPOH (IPH) Arrived IPH
23 Oct 10 12:41 am (HUB) Linehaul to IPH
22 Oct 10 6:54 pm PUCHONG (PCH) Collection
22 Oct 10 6:54 pm (HUB) Arrived PCH
22 Oct 10 4:17 pm PUCHONG (PCH) Linehaul to HUB
22 Oct 10 4:16 pm PUCHONG (PCH) Collection

see? out for delivery? going where? it's just half an hour to my place. yesterday i'm waiting for my parcel but never see any sign of them, pffttt

This post has been edited by zhy323: Oct 24 2010, 02:13 PM

i should hv guess they din send it to ur place. Well, they already marked my parcel to held at the branch at 11am lol

23 Oct 10 10:11 am IPOH (IPH) Out for Delivery

means the parcels in their van/lorry and schedule for delivery in the morning. too many parcels not yet delivered to clients places, and afternoon already of coz they will send back to station lor
it is computer schedule systems. if they put out for delivery means the drivers already take out the parcels.

owh, u mean that the parcel already in the courier transport? ok2, i understand now. thanks for the explanation

they won't call. unless they will call u either u open on saturday.
u can imagines how many parcels need delivered by the skynet everyday ?
i tried others courier services before. skynet has well done online tracking system compare with others.
2nd is poslaju. but some of the stations/ branches have poor services - bukit mertajam, pandan indah, johor areas.

zhen wei, then do u know wat does it mean by shipment delay, held on branch? means parcel in office haven in the courier transport?

to bro zhen wei kindly please look at my tracking progress details 1st b4 comment anything...thanks..lol

That mean they have lousy management and no intend to improve or upgrade their service
Parcel load increase, but despatch guy and lorry still the same amount. Of course delay lohh...

So i assume in future, let's say more and more people using Skynet, so we will expect more delay on receiving parcel ? maybe in future, we will get the parcel after 1 week time.

In other words, can u imagine how many parcel with Pos laju everyday ?
Can u see the ratio ? let's say skynet have 1000 parcel per day for certain branch, but 100 out of 1000 almost delay or missing
But Pos Laju maybe they have 30,000 parcel per day, but 100 out of 30,000 with delay or problem.

For sure we cannot compare Skynet with Pos Laju, but at least the ratio of delay or missing parcel decrease abit.

This post has been edited by Renee: Oct 24 2010, 11:38 PM

normally parcel delay got few possibility :
1. delay to destination branch
2. heavy raining - serious untill road j2m.
3. peak seasons - like hari raya/christmas , alot hampers need deliver, u will see parcels always delay.
4. puasa- normal in malaysia , and the muslim skynet boy tell u they no energy go so many places , this happen! i dono why skynet never arrange more non muslim to deliver during puasa.
5. saturday half day work, sometime they delivered sometime not. every branch different service.

ur sender send to u on friday from JB, ur location at KL ? from this log i suspect :
1. they sent wrong branch / canot found address.
2. their system proble


it depends on their management, not everyday the parcels overload. but i can see they got hire more despatch guy and buy more new van in my area- pandan indah skynet la. all courier srevice in malaysia, will deliver the item 1 day after pickup/send to them. it depends on area. some rural /very kampung areas which not able reach by van, it take 2 days or 3 days. i got experience with one customer, he stay very very kampung, the skynet /gdex said only certain day will only go to that area and send to him. they drive to one place, stop the van, walk very long distance just reach !
skynet is still good enough, they got good online tracking system compare others. if the sender wrote wrong address/ wrong ppl receive ur goods/status , u also can check online right !

i dono when malaysia can implement same like China, 1 day reach, morning u can call the despatch come pickup at ur house (malaysia courier won't pick up for one little parcel except gdex) , then afternoon 3pm something can reach to receiver hand. and shipping cost RMB10 (lower than RM5 ) for below 2kg. if u send afternoon,then another day morning the receiver can received. This apply on same city in china i think.



btw, i no have relation with "skynet",just trying to help u guys only.

This post has been edited by zhen^wei: Oct 25 2010, 12:03 AM

finally my parcel has been marked as out for delivery... - but since 8.30am this morning till now belum delivered yet. :/

same as me, send out at 9:30am, also until now didn't receive yet. but it's ok, i just wait since they got many parcels to send

hahaha..same with me...really waste my time ...damn skynet...

finally, my item just arrived~ phew, lega btul rasanya