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> Skynet Courier service, Think twice before you use their service

Renee
post May 19 2009, 11:04 AM

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Skynet and other private courier is good for company usage only since most of the time the shop / company is available to sign the parcel.

But for personal, sometime when noone at home, they don't even put the delivery note to inform you. So that you don't know you have a parcel when you not at home. I think this is new strategy by those boy, so they hope you don't know and they can steal the parcel away.

And i'm very agree skynet and those private courier is lack of worker or what, i think they only have few boys to deliver the parcel. Sometime they will "FFK (Fong fei kei)" you. Saying today around what time will come, finally end up waiting for nothing and keep on delay day by day.

And if you plan to self-collect the parcel from their office, the parcel is with the boy. And their office is hard to find.
Renee
post Sep 9 2010, 11:03 AM

On my way
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Senior Member
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Joined: Feb 2006



If sending to office / corporate address, their service is superb. I think those dispatch boy don't dare to play with those office address

If sending to home address, u'll enjoy it. Parcel Missing, can't find the place, ask u collect at office, the dispatch boy take the parcel home and etc.


Renee
post Oct 24 2010, 10:48 AM

On my way
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Senior Member
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Joined: Feb 2006



Sending a parcel to Melaka, and the address is company address. It reach on saturday but i think the company is close, so the skynet people simply put it on the shop lot beside and let a Vietnamese sign it.

The parcel is missing. This is how skynet people do the work, they lazy to take back the item to skynet office again so they simply ask someone to sign it.


Renee
post Oct 24 2010, 11:30 PM

On my way
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Senior Member
523 posts

Joined: Feb 2006



QUOTE(zhen^wei @ Oct 24 2010, 02:46 PM)
they won't call. unless they will call u either u open on saturday.
u can imagines how many parcels need delivered by the skynet everyday ?
i tried others courier services before. skynet has well done online tracking system compare with others.
2nd is poslaju. but some of the stations/ branches have poor services - bukit mertajam, pandan indah, johor areas.
*
That mean they have lousy management and no intend to improve or upgrade their service
Parcel load increase, but despatch guy and lorry still the same amount. Of course delay lohh...

So i assume in future, let's say more and more people using Skynet, so we will expect more delay on receiving parcel ? maybe in future, we will get the parcel after 1 week time.

In other words, can u imagine how many parcel with Pos laju everyday ?
Can u see the ratio ? let's say skynet have 1000 parcel per day for certain branch, but 100 out of 1000 almost delay or missing
But Pos Laju maybe they have 30,000 parcel per day, but 100 out of 30,000 with delay or problem.

For sure we cannot compare Skynet with Pos Laju, but at least the ratio of delay or missing parcel decrease abit.

This post has been edited by Renee: Oct 24 2010, 11:38 PM

 

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