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> Skynet Courier service, Think twice before you use their service

zhy323
post Nov 3 2010, 04:13 PM

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QUOTE(lingeriehouse @ Nov 3 2010, 03:43 PM)
from penang. i'll give them till today. my customer return smthing ask for exchange. bottom line is, this is bad for online businesses.

what happen? they used to be very reliable. are they changing mgmt ?
*
if tomorrow u still never receive the item, then u should, not, u MUST report to NCCC. their service really sucks la doh.gif

QUOTE(invisibl3boyz @ Nov 3 2010, 03:53 PM)
i gt same problm last month, bought drybox and frst time ever deal with skynet. frst day they came at mornin 9am sumthng,and i was at college. They didn even try to phone me up which i thnk thy shld,
then i phone up and talk to thm, they say ok, promise to deliver me by the next day b4 12pm, so i waited whn almost reach 12pm, the staff cal me again, for some reason , they cant make it(it sounds like theyre lazy to deliver to my place, as their office at PJ, and my house at setapak area,and all my plan cancel due to ths thng.., thn i gt pissed off, and wrote complaints letter for thm, thn few hours later, they cal and say ths and tht, to cut the story short, they agree to send to me by night time, and i ask them to cal me to confirm if i at home, thn suddenly the guy cal me up agan at 6pm, and said if he cn come nw, PERSONALLY deliver to me, and ask me to go down frm my condo instead, and pick the item up, i agree ...and whn he reach, still sarcastically asked me, 'SO HOWS OUR SERVICE?I PERSONAALY COME DROP TO U ...U KNW?'...  and ask me to write back feedback fr them.
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this is ur 1st and last using their service right icon_idea.gif icon_idea.gif

narutet
post Nov 3 2010, 04:22 PM

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same happen to me. a friend of mine send a parcel on last thursday, (29th Oct) till now (3rd of Nov) still didnt arrived. very poor customer service. poslaju better.
lingeriehouse
post Nov 3 2010, 05:49 PM

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walau this skynet really testing my patient. i called this number 56239101 they put me on hold and suddenly just hung up.

when call again i can hear her groan when receiving my call.

NCCC effective meh? hmm.gif

This post has been edited by lingeriehouse: Nov 3 2010, 05:54 PM
zhy323
post Nov 3 2010, 07:20 PM

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QUOTE(lingeriehouse @ Nov 3 2010, 05:49 PM)
walau this skynet really testing my patient. i called this number 56239101 they put me on hold and suddenly just hung up.

when call again i can hear her groan when receiving my call.

NCCC effective meh?  hmm.gif
*
yup, effective~
can complaint to them about skynet's services smile.gif

narutet
post Nov 3 2010, 07:42 PM

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the operator is yawning while taking my complaint. then she said she cannot talk too much because sakit gigi. what the @#$@$
zhy323
post Nov 3 2010, 07:54 PM

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QUOTE(narutet @ Nov 3 2010, 07:42 PM)
the operator is yawning while taking my complaint. then she said she cannot talk too much because sakit gigi. what the @#$@$
*
which operator? skynet? adooiii, mcm tu pun boleh jugak ke doh.gif doh.gif

narutet
post Nov 3 2010, 08:44 PM

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QUOTE(zhy323 @ Nov 3 2010, 07:54 PM)
which operator? skynet? adooiii, mcm tu pun boleh jugak ke  doh.gif  doh.gif
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ya lor...her voice also so lazy to reply my query one...as if the company is her bapak punya...
evoguefashion
post Nov 3 2010, 09:21 PM

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QUOTE(lingeriehouse @ Nov 3 2010, 05:49 PM)
walau this skynet really testing my patient. i called this number 56239101 they put me on hold and suddenly just hung up.

when call again i can hear her groan when receiving my call.

NCCC effective meh?  hmm.gif
*
I did it too, so far effective & after some period the NCCC will call u back to ask the situation whether is there any complaint bout skynet or want to close case. Problem is the skynet, they only will ask u go back to the sender & ask refund from sender but actually is the skynet fault..haiz...can't even wake up after complaint by consumer...


Added on November 3, 2010, 9:22 pm
QUOTE(narutet @ Nov 3 2010, 07:42 PM)
the operator is yawning while taking my complaint. then she said she cannot talk too much because sakit gigi. what the @#$@$
*
hurh...like this also can happen??? rclxub.gif

This post has been edited by evoguefashion: Nov 3 2010, 09:22 PM
lingeriehouse
post Nov 3 2010, 11:56 PM

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I finally received my item after making a few phone calls.

I prefer to use Citylink n Nationwide. A little pricey, it's worth it to maintain good business repo. Must subside a bit for customers, but okay la, can sleep well at night.

City-link puchong close at 7.00pm. Came 7:20pm before, do puppy face they still attend to me. I like smile.gif
jackyleo009
post Nov 4 2010, 10:28 AM

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I am facing same problem also. Sent item from selangor to Ipoh and the item should be arrived at destination on last friday and most lately last saturday. But until today still haven't arrived. Have been called for few times and they told me that they will redelivery again on yesterday but still haven't received. What the heck happen? Really pissed me off. Damn this skynet.
zhy323
post Nov 4 2010, 02:06 PM

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QUOTE(jackyleo009 @ Nov 4 2010, 10:28 AM)
I am facing same problem also. Sent item from selangor to Ipoh and the item should be arrived at destination on last friday and most lately last saturday. But until today still haven't arrived. Have been called for few times and they told me that they will redelivery again on yesterday but still haven't received. What the heck happen? Really pissed me off. Damn this skynet.
*
just report to NCCC better~

luthansa
post Nov 4 2010, 09:09 PM

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Hi,
Same situation with me.
From JB to Putrajaya. Looking forward for some gaming this long weekend.
Wasted...

Date Time Location Activity
04 Nov 10 10:22 am CHERAS (KJG) Out for Delivery
04 Nov 10 7:32 am CHERAS (KJG) Arrived KJG
03 Nov 10 6:51 pm JOHOR BAHRU (STS) Scheduled for Departure
03 Nov 10 6:11 pm JOHOR BAHRU (STS) Collection

Untill now no news. Tomorrow ph someore. Hopefully can get item on Monday.
What a service!!. How to control the world like this "SKYNET"

This post has been edited by luthansa: Nov 4 2010, 09:23 PM
zhy323
post Nov 4 2010, 10:22 PM

pronounce my nick as zai323™
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QUOTE(luthansa @ Nov 4 2010, 09:09 PM)
Hi,
Same situation with me.
From JB to Putrajaya. Looking forward for some gaming this long weekend.
Wasted...

Date  Time  Location  Activity
04 Nov 10 10:22 am CHERAS (KJG) Out for Delivery
04 Nov 10 7:32 am CHERAS (KJG) Arrived KJG
03 Nov 10 6:51 pm JOHOR BAHRU (STS) Scheduled for Departure
03 Nov 10 6:11 pm JOHOR BAHRU (STS) Collection

Untill now no news. Tomorrow ph someore. Hopefully can get item on Monday.
What a service!!. How to control the world like this "SKYNET"
*
nextime, just use poslaju service. even on saturday also, they send the item.

if next monday, u still didn't receive it yet, call them and ask about ur item.

luthansa
post Nov 6 2010, 01:36 PM

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QUOTE(luthansa @ Nov 4 2010, 09:09 PM)
Hi,
Same situation with me.
From JB to Putrajaya. Looking forward for some gaming this long weekend.
Wasted...

Date  Time  Location  Activity
04 Nov 10 10:22 am CHERAS (KJG) Out for Delivery
04 Nov 10 7:32 am CHERAS (KJG) Arrived KJG
03 Nov 10 6:51 pm JOHOR BAHRU (STS) Scheduled for Departure
03 Nov 10 6:11 pm JOHOR BAHRU (STS) Collection

Untill now no news. Tomorrow ph someore. Hopefully can get item on Monday.
What a service!!. How to control the world like this "SKYNET"
*
latest
Shipment Problem 1
Date: 06 Nov 10 10:42 am
Problem Code: PC028
Created By: KJG
Comments: HELD IN BRANCH
Shipment delayed. Please contact your local courier office

Call their Kajang Office. Ask about the delay. Simple answer "driver tak sempat"

zhy323
post Nov 6 2010, 04:36 PM

pronounce my nick as zai323™
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QUOTE(luthansa @ Nov 6 2010, 01:36 PM)
latest
Shipment Problem 1
Date: 06 Nov 10 10:42 am
Problem Code: PC028
Created By: KJG
Comments: HELD IN BRANCH
Shipment delayed. Please contact your local courier office

Call their Kajang Office. Ask about the delay. Simple answer "driver tak sempat"
*
PEMALAS doh.gif doh.gif

camrycilver
post Nov 7 2010, 02:57 AM

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QUOTE(zhy323 @ Nov 6 2010, 04:36 PM)
PEMALAS  doh.gif  doh.gif
*
+ TAK BAGUS PUNYA COURIER... wink.gif doh.gif shocking.gif
sirknieghf
post Nov 7 2010, 12:16 PM

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From: Penang
06 Nov 10 9:23 am KULIM (KLM) Arrived KLM
04 Nov 10 8:05 pm PETALING JAYA (PJY) Linehaul to HUB
04 Nov 10 8:04 pm PETALING JAYA (PJY) Scheduled for Departure
04 Nov 10 8:04 pm PETALING JAYA (PJY) Scheduled for Departure
04 Nov 10 6:58 pm PETALING JAYA (PJY) Scheduled for Departure

Shipment Problem 1
Date: 06 Nov 10 10:11 am
Problem Code: PC027
Created By: KLM
Comments: UNDER ODA AREA

ODA area got specific day they deliver right? and is kulim office open on sunday??
hikari85
post Nov 8 2010, 12:49 AM

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QUOTE(sirknieghf @ Nov 7 2010, 12:16 PM)
06 Nov 10 9:23 am KULIM (KLM) Arrived KLM
04 Nov 10 8:05 pm PETALING JAYA (PJY) Linehaul to HUB
04 Nov 10 8:04 pm PETALING JAYA (PJY) Scheduled for Departure
04 Nov 10 8:04 pm PETALING JAYA (PJY) Scheduled for Departure
04 Nov 10 6:58 pm PETALING JAYA (PJY) Scheduled for Departure

Shipment Problem 1
Date: 06 Nov 10 10:11 am
Problem Code: PC027
Created By: KLM
Comments: UNDER ODA AREA

ODA area got specific day they deliver right? and is kulim office open on sunday??
*
Kulim off on Friday Saturday smile.gif
zhy323
post Nov 8 2010, 02:08 AM

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i'm still waiting my parcel~ hope that i receive it by today~
yijinchua
post Nov 10 2010, 08:58 AM

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When does skynet usually deliver to your house??? And how long does it take for skynet to send from kajang to sungai buloh??? I just wanna know.

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