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> Skynet Courier service, Think twice before you use their service

steventan85
post Mar 11 2014, 11:06 AM

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QUOTE(pltan @ Jan 6 2014, 01:27 PM)
He replied to me, and said he would look into my case personally. Whether he did or not I do not know. My package did finally arrive, but I was hung up on no less than three times by Skynet reps , even though I was speaking calmly and just asking questions. There is a complete lack of professionalism by their staff, however I learned a good lesson and that is never use Skynet.
*
how is the case ?

any update ?
pltan
post Mar 11 2014, 05:03 PM

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QUOTE(steventan85 @ Mar 11 2014, 11:06 AM)
how is the case ?

any update ?
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Well, the package arrived. But I'll never use Skynet again. It just seems like a lot of excuses for not doing what they take money to do smile.gif
steventan85
post Mar 11 2014, 05:08 PM

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QUOTE(pltan @ Mar 11 2014, 05:03 PM)
Well, the package arrived. But I'll never use Skynet again. It just seems like a lot of excuses for not doing what they take money to do smile.gif
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so ur phone arrived as well ? smile.gif

laugh.gif
pltan
post Mar 11 2014, 05:34 PM

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QUOTE(steventan85 @ Mar 11 2014, 05:08 PM)
so ur phone arrived as well ? smile.gif

laugh.gif
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It was a PS4 tongue.gif
cheong987
post Mar 12 2014, 10:34 AM

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mine just happen yesterday, wait for 2 days my parcel show at CR2 attempted to deliver but haven't arrive, but after 2 days online check again shows delivered!!!!!!!
But I didn't get the parcel, my home always got people standby and the worst things is the signature is by my name and with a fake IC no.

any advise?
cheemm
post Mar 12 2014, 02:29 PM

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My parcel arrived at skynet on Monday 10/3, until now i not yet received it. call to skynet @ kajang office, they cut off my line x2, then call 3rd time, a malay lady pick up with just awake sound. ask her why keep on delay, she say too many things wanna deliver, not able to send today. ask me wait or i go there collect by myself. =.=
Llinel
post Mar 23 2014, 12:39 PM

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Hey guys im just wondering if skynet delivery-man(or whatever they call it) works on weekend cause i sent my parcel to skynet for them to deliver it to singapore on Fri 21March which is two days ago and i track my parcel to see if there's any progress , so far on that day itself the last update stated that it was arrived in MSIA Hub . So i felt abit relief . the next day wich was Saturday i tried to track again and its still in MSIA hub , so i thought okay nevermind maybe they dont work on weekend or something .. but im still curious afterall reading all the replies here makes me feel insecure with their service so i track again today and its still in Msia hub , so i really want to know do they work on weekend.. or is there something going wrong . And one more thing .. i forgot to write the country's name at the receiver address.. does this have to do with being stuck at the Msia Hub trying to figure out the place of the receiver..
cj7
post Mar 27 2014, 02:12 PM

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fark la.
Just bought a list of electronic from cytron. Cytron site state shipping method "let cytron choose for you(recommended)". Now item receive from skynet deliver plastic bag with receipt arrive only. Sienz.
rm150 gone. All stuff gone. vmad.gif vmad.gif vmad.gif

This post has been edited by cj7: Mar 27 2014, 02:15 PM
buyoq
post Apr 4 2014, 06:13 AM

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been reading this thread since last night.
wow..just wow.never thought they are that bad.
i just bought something yesterday and still waiting for the parcel.checked their tracking page this morning,status update is "Departed to KJG".
since this is my first time dealing with Skynet, i'm just affraid i wont get my parcel on time.i really need it by today as i wont be home from Saturday till Tuesday
let say if they f***ed me up,as in didnt call me,didnt even bother to ring my doorbell etc, can i go to their office today ? maybe at 6 or 7 pm?
eDrawk
post Apr 6 2014, 01:29 PM

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luckily i found this thread.. i'm about this > < close to send 14kg playpen using skynet delivery.. phew~ sweat.gif
malcolmlimmh
post Apr 8 2014, 05:04 PM

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I courier a letter on 4/4/2014 via skynet melaka, until nw still not in "tracking' system. wtf skynet!!!
Gneko86
post Apr 8 2014, 06:16 PM

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QUOTE(malcolmlimmh @ Apr 8 2014, 05:04 PM)
I courier a letter on 4/4/2014 via skynet melaka, until nw still not in "tracking' system. wtf skynet!!!
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Try calling them - probably they are lazy to update their tracking system.

malcolmlimmh
post Apr 9 2014, 04:03 PM

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QUOTE(Gneko86 @ Apr 8 2014, 06:16 PM)
Try calling them - probably they are lazy to update their tracking system.
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They only couriered out on yesterday (8/4/2014). Actually i already called them few times, the reason staff gave me: no people go that area, need to wait. Nxt time if you urgent, then use other courier company".

The staff also complain to me their system sucks, told me if nxt time got urgent documents, please dun use skynet rclxub.gif rclxub.gif
Gneko86
post Apr 9 2014, 05:55 PM

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QUOTE(malcolmlimmh @ Apr 9 2014, 04:03 PM)
They only couriered out on yesterday (8/4/2014). Actually i already called them few times, the reason staff gave me: no people go that area, need to wait. Nxt time if you urgent, then use other courier company".

The staff also complain to me their system sucks, told me if nxt time got urgent documents, please dun use skynet  rclxub.gif  rclxub.gif
*
Woah! Didnt expect such respond from them. I never had any problem with skynet before. So i think its depends on which branch - some branch are excellent with their service while some are not.
Usually people use Pos Express for sending document (besides its cheap) and it takes like 2-3 working days. But than again it depends on the branch.

david888
post Apr 9 2014, 10:39 PM

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QUOTE(Gneko86 @ Apr 9 2014, 05:55 PM)
Woah! Didnt expect such respond from them. I never had any problem with skynet before. So i think its depends on which branch - some branch are excellent with their service while some are not.
Usually people use Pos Express for sending document (besides its cheap) and it takes like 2-3 working days. But than again it depends on the branch.
*
yes, skynet services depend on the branch and "people" who manage it. haven't use them for a few years after i found out a new poslaju branch nearby my area.

This post has been edited by david888: Apr 9 2014, 10:40 PM
malcolmlimmh
post Apr 10 2014, 10:24 AM

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I will use poslaju from now on....
Chiaroscuro
post May 6 2014, 09:49 AM

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first time i'm using skynet already got a bad experience from them. Check the tracker said my item was delivered when i still didn't receive my item. POD image also don't have any name or signature.

Call their customer service to check, she said the item still in their office, they will send by today. hopefully i'll get my item. rclxub.gifrclxub.gif


xYondaimex
post May 8 2014, 11:08 AM

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Shipment Problem 1
Date: 03 May 2014 9:48 am
Problem Code: 010
Created By: CR1
Comments: OFFICE CLOSED. DELIVERY WILL BE RE-ATTEMPTED
HELD IN BRANCH
Shipment Problem 2
Date: 05 May 2014 6:33 pm
Problem Code: 009
Created By: CR1
Comments: LEFT MESSSAGE: CONSIGNEE NOT AT HOME/OFFICE. DELIVERY WILL BE REATTEMPTED
HELD IN BRANCH on 06 May 2014
Shipment Problem 3
Date: 06 May 2014 2:38 pm
Problem Code: 011
Created By: CR1
Comments: UNSUCCESSFUL DELIVERY AFTER 2 ATTEMPTS. AWAITING INSTRUCTIONS
HELD IN BRANCH
Shipment Problem 4
Date: 07 May 2014 10:53 am
Problem Code: 023
Created By: CR2
Comments: INFO - REQUIRED
Shipment Problem 5
Date: 07 May 2014 2:45 pm
Problem Code: 011
Created By: CR1
Comments: UNSUCCESSFUL DELIVERY AFTER 2 ATTEMPTS. AWAITING INSTRUCTIONS HELD IN BRANCH

How do i solve this? need to come to the nearest branch ir what?
Masterchief124
post May 15 2014, 08:12 PM

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Shipment Problem 1
Date: 15 May 2014 7:10 pm
Problem Code: 023
Created By: CR3
Comments: INFO - REQUIRED

Anyone know whats the problem here? What is the info im missing?..Please i need help
Str33tKid
post Jun 16 2014, 03:40 PM

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Could somebody tell me what is PC025 problem code mean?
Wtf la skynettt, been callin the batu caves office but no one is answering cry.gif

This post has been edited by Str33tKid: Jun 16 2014, 03:53 PM

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