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> Skynet Courier service, Think twice before you use their service

Ethanz20
post Sep 20 2013, 09:14 PM

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Hello guys is it possible they will send an item on weekends?
heartmotion
post Sep 27 2013, 11:04 AM

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^ Saturday = yes (depends on the branch I guess)
heartmotion
post Sep 27 2013, 11:04 AM

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^ Saturday = yes (depends on the branch I guess)
harin15
post Sep 27 2013, 11:24 PM

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From: KLUANG , JOHOR


As i know poslaju will deliver ur thing on next day..but skynet took 4 days to sent the thing from johor to klang..wth.moreover the thing spoiled.
For me poslaju looks better and the price bit cheap oso..
yaze@lei
post Sep 28 2013, 06:44 PM

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rclxub.gif


still wanting for my document delivery on 23th now 28th ....what the hell is going on with this stupid company

I really can.t stand up with this anymore ...this is my worst problem ever.....trying to call not a human being answer...shit.......couple of time recall back still those f***ers do bother to pick up....better go and die ...........frusted with this ....i/m sorry to used this bad sentence..



lala24
post Oct 11 2013, 11:03 PM

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nevermind..

This post has been edited by lala24: Oct 12 2013, 10:16 PM
hilmikhairuddin
post Oct 27 2013, 12:29 PM

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does skynet sent item on sunday?
Jay Chua CC
post Oct 31 2013, 01:23 AM

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QUOTE(hilmikhairuddin @ Oct 27 2013, 12:29 PM)
does skynet sent item on sunday?
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Of course no. shakehead.gif
Anonymous34
post Nov 1 2013, 09:57 AM

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Waiting for the second parcel from Skynet. It has my iPod touch in it. Kalau tak sampai I also don't know how to collect,
kathleen89
post Nov 8 2013, 04:04 PM

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I've been waiting for my parcel since 4th.
It was already at Batu Caves branch on 4th and the delivery is to my office which is in Batu Caves as well...

Im really very frustrated... what takes them for more than 5 days to deliver my parcel? Everyday, the Skynet workers would promise me to deliver on that day, and till now, NOTHING.



jobok
post Nov 11 2013, 07:49 PM

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guys... i bought things online from lelong....
the seller using skynet....

i check the status...

Mon, 11 Nov 2013 Time Location
Arrived CR4 7:52 am (CR4)
Departed to CR4 12:12 am (HUB)
Sun, 10 Nov 2013 Time Location
Departed to HUB 6:43 pm (WHR)
Collection 2:04 pm (WHR)

where is cr4?
jobok
post Nov 11 2013, 07:49 PM

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who's the owner of skynet?
jobok
post Nov 12 2013, 01:22 PM

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my parcel got problem

Shipment Problem 1
Date: 11 Nov 2013 8:02 pm
Problem Code: 004
Created By: CR4
Comments: ATTEMPTED DELIVERY - UNABLE TO LOCATE ADDRESS
HELD IN BRANCH

how to contact the company....

i call but nobody pickup.....

r there open during weekend? i think i will go for self pick up

ANNOYING30
post Nov 19 2013, 10:29 PM

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Status: Departed to HUB
Delivery Date:
Signature

Tracking Progress:
Tue, 19 Nov 2013 Time Location
Departed to HUB 8:33 pm SUNGAI PETANI (SPT)
Out for Delivery 7:25 pm SUNGAI PETANI (SPT)
Arrived SPT 8:37 am SUNGAI PETANI (SPT)
Departed to SPT 2:31 am MAIN HUB (HUB)
Arrived HUB 1:51 am MAIN HUB (HUB)
Mon, 18 Nov 2013 Time Location
Departed to HUB 8:40 pm JOHOR BAHRU (SCU)

Shipment Problem 1
Date: 19 Nov 2013 7:37 pm
Problem Code: 023
Created By: SPT
Comments: INFO - REQUIRED

May i know what does this means? why my parcel was delivered to HUB again? and what is meant by problem code 023? can anyone help me? thanks.. sad.gif
Messune
post Nov 19 2013, 10:51 PM

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QUOTE(ANNOYING30 @ Nov 19 2013, 10:29 PM)
Status:  Departed to HUB
Delivery Date: 
Signature

Tracking Progress:
Tue, 19 Nov 2013 Time Location
Departed to HUB 8:33 pm SUNGAI PETANI (SPT)
Out for Delivery 7:25 pm SUNGAI PETANI (SPT)
Arrived SPT  8:37 am SUNGAI PETANI (SPT)
Departed to SPT 2:31 am MAIN HUB (HUB)
Arrived HUB  1:51 am MAIN HUB (HUB)
Mon, 18 Nov 2013 Time Location
Departed to HUB 8:40 pm JOHOR BAHRU (SCU)

Shipment Problem 1
Date: 19 Nov 2013 7:37 pm
Problem Code: 023
Created By: SPT
Comments: INFO - REQUIRED

May i know what does this means? why my parcel was delivered to HUB again? and what is meant by problem code 023? can anyone help me? thanks.. sad.gif
*
I think you better try contact them unsure.gif
http://www.skynet.com.my/index.php?option=...emid=94&lang=en

If cannot call go to the nearest branch to inquire. However, I once went to a branch in Shah Alam and everyone there act so busy and said can't entertain me... Only when I told them the deliveryman actually called to make sure I was picking up the parcel myself, they searched around their messy office for my parcel. It was right on top of the front desk grumble.gif

This post has been edited by Messune: Nov 19 2013, 10:52 PM
Messune
post Nov 19 2013, 10:57 PM

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QUOTE(Messune @ Nov 19 2013, 10:51 PM)
I think you better try contact them  unsure.gif
http://www.skynet.com.my/index.php?option=...emid=94&lang=en

If cannot call go to the nearest branch to inquire. However, I once went to a branch in Shah Alam and everyone there act so busy and said can't entertain me... Only when I told them the deliveryman actually called to make sure I was picking up the parcel myself, they searched around their messy office for my parcel. It was right on top of the front desk  grumble.gif
*
However, have to give thumbs up to the deliveryman, calling me and was so nice making sure I picked up the parcel safely thumbup.gif

This post has been edited by Messune: Nov 19 2013, 10:59 PM
ANNOYING30
post Nov 19 2013, 11:13 PM

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QUOTE(Messune @ Nov 19 2013, 10:51 PM)
I think you better try contact them  unsure.gif
http://www.skynet.com.my/index.php?option=...emid=94&lang=en

If cannot call go to the nearest branch to inquire. However, I once went to a branch in Shah Alam and everyone there act so busy and said can't entertain me... Only when I told them the deliveryman actually called to make sure I was picking up the parcel myself, they searched around their messy office for my parcel. It was right on top of the front desk  grumble.gif
*
ok. thanks for your reply. smile.gif
skynet seriously sucks. vmad.gif
btw HUB means kl ar? and that means now i need to call to johor there and not sungai petani lo?
Messune
post Nov 20 2013, 12:35 AM

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QUOTE(ANNOYING30 @ Nov 19 2013, 11:13 PM)
ok. thanks for your reply.  smile.gif
skynet seriously sucks.  vmad.gif
btw HUB means kl ar? and that means now i need to call to johor there and not sungai petani lo?
*
Don't know where the big hub is, but yea you should call the one in Johor Bahru since it's sent there smile.gif
rynecym
post Nov 28 2013, 05:16 PM

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I should read this forum earlier... should choose poslaju
Yesterday I was rush to skynet to post out something to my customer, they said if Im able to send it to skynet office before 6pm then it should reach at Melaka by today.
Then, Im able to send to their office at 5.40pm ... they promise can reach at Melaka today.

Today I call them asking why parcel not yet reach there, the rude Aishah (Melaka skynet staff) told me the despatch send at lunch hour. Then nobody there he send back the parcel to office.
How can they send it out at lunch hour expecting people wait them during lunch hour ?
Since nobody there, why not call ?
We got put the phone number there, they can call... they shouldn't send it out at this lunch hour , sure nobody receive what...

Talk to the aishah , ask her help to send out again, she said cannot, this is not her job scope..
can she ask the despatch send out again ? why he purposely want to send out at lunch hour?
if he is not purposely do so, he should call or wait till finish lunch hour what...
if again tomorrow he send out again on lunch time, how ya ?

Is anybody know who is the boss for skynet? how come his company hiring all useless staff here? I think he hire them at very low salary that's is why service sucks...temper not good, rude talking to customer... I said I will file a complaint on her as she talk very rude to me, she said" you nak complaint, complaint la..saya pun sudah nak resign...."

Im fainted .... rclxub.gif rclxub.gif rclxub.gif rclxub.gif rclxub.gif rclxub.gif rclxub.gif rclxub.gif
Judecat
post Nov 30 2013, 05:09 AM

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Skynet is seriously crap, don't bother with them.

My parcel arrived at their office on Monday and they came to my house, didn't ring the door bell and just leave the note and left. You think I'm psychic, know that you're outside? I called, ask why the delivery man didn't ring my door bell and they say 'Oh we'll tell him to next time.' Isn't this common sense? Ask them to redeliver, they promise me to deliver on Wednesday.

Wednesday, nothing came and I called again, the clerk keep transferring me to customer service and NO ONE PICKS UP THE PHONE and after a few minutes, the line keeps cutting off. Rise, repeat, this happens almost ten times before I got real fed up and ask the clerk why no one picks up the phone? She just say 'ya ka? Tak tahu.' like an idiot. I said you can't ask where my parcel is? She just keeps saying customer services duty, not hers. I was fed up by then and decided to call the next day. Next day I called customer service picks up the phone. I ask why promise redelivery but nothing? She promised me again that they'll deliver. I said skeptically your colleague said the same thing and she loudly scolded me and said that is her colleague's problem, she promised, she will deliver. I was sick of them by then and quit the line. Lo and behold, no delivery next day either.

Called, another case of customer service not picking up the phone and I was at the point of quitting from dealing with them, complained to the seller that why my parcel haven't arrived? Two days later Skynet called me, giving the stupidest excuse that my address was incomplete, so they can't find my place. How on earth you deliver the note in the first place if it was incomplete? Nonsensical excuse. I can't be bothered to argue with her, sms her my address and nothing again for two more days before a guy, obviously a sub in a regular bike came to deliver my parcel. So skynet can't afford to have their own workers anymore is it?

Worst delivery service ever. I never have so much problem with a domestic delivery in my life. Avoid them at all cost.

This post has been edited by Judecat: Nov 30 2013, 06:36 AM

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