Shipment Problem 1
Date: 03 May 2014 9:48 am
Problem Code: 010
Created By: CR1
Comments: OFFICE CLOSED. DELIVERY WILL BE RE-ATTEMPTED
HELD IN BRANCH
Shipment Problem 2
Date: 05 May 2014 6:33 pm
Problem Code: 009
Created By: CR1
Comments: LEFT MESSSAGE: CONSIGNEE NOT AT HOME/OFFICE. DELIVERY WILL BE REATTEMPTED
HELD IN BRANCH on 06 May 2014
Shipment Problem 3
Date: 06 May 2014 2:38 pm
Problem Code: 011
Created By: CR1
Comments: UNSUCCESSFUL DELIVERY AFTER 2 ATTEMPTS. AWAITING INSTRUCTIONS
HELD IN BRANCH
Shipment Problem 4
Date: 07 May 2014 10:53 am
Problem Code: 023
Created By: CR2
Comments: INFO - REQUIRED
Shipment Problem 5
Date: 07 May 2014 2:45 pm
Problem Code: 011
Created By: CR1
Comments: UNSUCCESSFUL DELIVERY AFTER 2 ATTEMPTS. AWAITING INSTRUCTIONS HELD IN BRANCH

How do i solve this? need to come to the nearest branch ir what?