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Prepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint

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tan_aniki
post Jul 7 2018, 09:57 AM

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QUOTE(Barricade @ Jul 7 2018, 09:52 AM)
Just applied for bigpay how long does the IC verification takes? Submitted yesterday after cut off hour of 6pm. Until now haven’t verified
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mine verified within 5min. maybe wait for weekday.
polarzbearz
post Jul 7 2018, 10:11 AM

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Just wondering how long on average do you guys get your card after verification approval? Mines been longer than a week already seems like some issues with Citylink.

Jonathan has been helping me to follow up (somehow BP email is useless too sweat.gif)
cybpsych
post Jul 7 2018, 10:18 AM

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QUOTE(polarzbearz @ Jul 7 2018, 10:11 AM)
Just wondering how long on average do you guys get your card after verification approval? Mines been longer than a week already seems like some issues with Citylink.

Jonathan has been helping me to follow up (somehow BP email is useless too sweat.gif)
*
about 2-3 days, for mine and few of my friends. all in KV area. no issue from citylink.
tan_aniki
post Jul 7 2018, 10:25 AM

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QUOTE(polarzbearz @ Jul 7 2018, 10:11 AM)
Just wondering how long on average do you guys get your card after verification approval? Mines been longer than a week already seems like some issues with Citylink.

Jonathan has been helping me to follow up (somehow BP email is useless too sweat.gif)
*
Mine around 1 week.
LostAndFound
post Jul 7 2018, 10:29 AM

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Mine was 2 days, but my wife and my mom took quite a bit longer. See luck one.
peri peri
post Jul 7 2018, 10:52 AM

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rm5k accepted for debit by BP! wooohooo

just now tried my BP at my condo mgt office, accepted! another woohooo!
tan_aniki
post Jul 7 2018, 11:11 AM

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QUOTE(peri peri @ Jul 7 2018, 10:52 AM)
rm5k accepted for debit by BP! wooohooo

just now tried my BP at my condo mgt office, accepted! another woohooo!
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Haha, HLB debit? Good!
BigPayJonathan
post Jul 7 2018, 11:11 AM

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QUOTE(Barricade @ Jul 7 2018, 09:52 AM)
Just applied for bigpay how long does the IC verification takes? Submitted yesterday after cut off hour of 6pm. Until now haven’t verified
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We have a reduced team working in the weekends as well to approve customers! It'll take a little longer smile.gif
tan_aniki
post Jul 7 2018, 11:41 AM

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Did you all got Big points topping with HLB this morning? Seems like the system up again but I can't see the top up points…
wjchay
post Jul 7 2018, 11:43 AM

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QUOTE(tan_aniki @ Jul 7 2018, 12:41 PM)
Did you all got Big points topping with HLB this morning? Seems like the system up again but I can't see the top up points…
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Previously my top ups came 1 day later.
psiloveu
post Jul 7 2018, 11:50 AM

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QUOTE(tan_aniki @ Jul 7 2018, 11:41 AM)
Did you all got Big points topping with HLB this morning? Seems like the system up again but I can't see the top up points…
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Yes, my first top up at 6am already appear in the app.
tan_aniki
post Jul 7 2018, 12:15 PM

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QUOTE(wjchay @ Jul 7 2018, 11:43 AM)
Previously my top ups came 1 day later.
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Usually top up came out very fast, but this morning the Big points got error, till now I didn't see any points awarded…
TongCN
post Jul 7 2018, 12:48 PM

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QUOTE(polarzbearz @ Jul 7 2018, 10:11 AM)
Just wondering how long on average do you guys get your card after verification approval? Mines been longer than a week already seems like some issues with Citylink.

Jonathan has been helping me to follow up (somehow BP email is useless too sweat.gif)
*
5 days minus 2 days weekend
So technically 3 days?
stargate8
post Jul 7 2018, 12:51 PM

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my bp points also not yet update

need to ask BigPayJonathan
TSfairylord
post Jul 7 2018, 01:00 PM

tag [@fairylord]
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QUOTE(stargate8 @ Jul 7 2018, 12:51 PM)
my bp points also not yet update

need to ask BigPayJonathan
*
Ask CS lah, haha

Http://m.me/bigpayme

Nah, link for your ease.

This post has been edited by fairylord: Jul 7 2018, 01:05 PM
stargate8
post Jul 7 2018, 01:04 PM

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QUOTE(fairylord @ Jul 7 2018, 01:00 PM)
Ask CS lah, haha

Http://m.me/bigpayme

Nah, link for your ease.
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hahaha i already use in-app contact support, message sent to support
stargate8
post Jul 7 2018, 01:11 PM

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lol now my bp points becomes 0, maybe they restarting their server
skty
post Jul 7 2018, 02:38 PM

There is only one thing I know. That is I know nothing.
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anyone can let me know what is the maximum ONE time cash withdrawal from BigPay card and which ATM machine i need to go to do that?

from the #1 post stated
Q5 : What's the maximum amount withdrawn via ATM?
A5 : Maximum withdrawal via ATM is RM10,000. To be confirmed as some member mentioned some ATM allowed RM3,000 (CIMB) and RM5,000 only.

just want to know which ATM can allow RM5000 or got better one?

Thanks in advance

This post has been edited by skty: Jul 7 2018, 02:42 PM
tan_aniki
post Jul 7 2018, 02:50 PM

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QUOTE(skty @ Jul 7 2018, 02:38 PM)
anyone can let me know what is the maximum ONE time cash withdrawal from BigPay card and which ATM machine i need to go to do that?

from the #1 post stated
Q5 : What's the maximum amount withdrawn via ATM?
A5 : Maximum withdrawal via ATM is RM10,000. To be confirmed as some member mentioned some ATM allowed RM3,000 (CIMB) and RM5,000 only.

just want to know which ATM can allow RM5000 or got better one?

Thanks in advance
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so far i went HLB can get RM4k one shot.
The most i can get RM5k one shot is at Genting, long time ago in the casino.

QUOTE(stargate8 @ Jul 7 2018, 02:43 PM)
lucky u got 4k limit ATM withdrawal
u did how many times or how much swipe for hlb77 hahahaha
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one time.
HLB77 is for first time application, not for me.

This post has been edited by tan_aniki: Jul 7 2018, 02:51 PM
tan_aniki
post Jul 7 2018, 02:52 PM

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QUOTE(skty @ Jul 7 2018, 02:50 PM)
bro, which ATM u go for RM4k withdrawal?
is it 4k in one time withdrawal?
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HLB Balakong, one shot.

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