I see that nobody mention about the launching of
Citibank Citigold Global Banking in August last year. Now the perks offered are
almost the same as
HSBC Premier Banking. Anyways, below is the article.
QUOTE
Malaysia: Citibank Launches Citigold Global Banking
Citigold clients can enjoy privileged and seamless banking services – anytime, anywhere !
Kuala Lumpur – Citibank today launched Citigold Global Banking, its latest wealth management service especially for clients with cross-border needs.
This globally integrated offering provides seamless access to a wide range of cross-border financial services, anytime, anywhere in the world. Among the new offerings, Citigold Global Banking will now make it easier for Citigold clients to open a bank account in the country they are moving to, access to a credit card upon arrival and dial one number from anywhere in the world to reach a Citigold customer service representative.
Citigold is Citibank’s wealth management business serving the affluent client segment. It is focused on providing its customers with personalized and comprehensive financial service solutions to help them achieve their financial goals. The offering is for individuals with a minimum portfolio value of RM200,000. Citigold customers are provided with wealth management services to help them meet their most important financial goals. Today, Citibank serves over 500,000 Citigold clients in Asia Pacific (ex Japan), underscoring the global financial institution’s leadership in the wealth management sector.
“Our clients lead busy lives and they expect the quickest, most convenient, most secure transactions and services, no matter where they are at anytime of the day, as more people are traveling or relocating outside their home countries. When people move from country to country, they are very likely to get frustrated when they lose their ‘home’ banking relationship, their credit history, and easy access to their accounts. Citigold Global Banking addresses these needs. With Citigold Global Banking, our customers’ local banking can now seamlessly merge with their global banking requirements using Citi’s global reach, scale, and expertise," said Michellina Triwardhany, Country Business Head for Consumer Banking, Citibank Berhad.
"If you're a frequent traveler, we will provide a universal phone number that will instantly connect you with your banker at home. If you're an investor, we will provide information on suitable products and services to help you navigate the global markets. If you happen to be an expatriate, we will help you open accounts whether overseas or when you move to Malaysia," she added.
Citigold Global Banking combines new products and services with existing offerings that help clients:
~ Global Recognition: Citigold clients can “passport†their Citigold status from country to country, to enjoy Citigold recognition, status and privileges wherever they go.
~ Multi-country Pre-account Opening: For those who live in multiple countries, have a child studying abroad, or simply find themselves maintaining financial interests in different countries, Citigold Global Banking makes it easy to open bank accounts in the destination country. Where local regulations permit, Citi will even open the account before they arrive.
~ Credit Transportability: Citi can leverage a customer’s credit history from their home to their destination country, helping them to obtain a credit card and have immediate access to credit upon arrival.
~ Toll-free Global Hotline: Citigold customers can contact their home Citigold Customer Service hotline via a single toll-free, global number to request assistance, access an account and conduct banking transactions, eliminating the need to remember different telephone numbers in different countries. Citi is the only financial services company to offer this service across 42 countries globally.
~ Global Support and World Class Services: Citigold clients have access to logistical and emergency support through an unparalleled network of more than 4,300 Citibank branches in 43 countries. Citi has also established four Global Support Centers in Europe, Asia, North and South America with teams of specially-trained staff members to assist Citigold customers moving to new countries by offering personalized account opening assistance throughout the entire application process.
~ Preferential Foreign Exchange Rate: While overseas, Citigold clients can change up to US$5,000 (or in available denomination) at preferential exchange rates.
~ Emergency Cash Withdrawal: When unexpected emergency situations arise, such as the loss of one’s wallet, Citigold customers can get up to US$10,000 emergency cash from their accounts at any of the 4,000 plus Citibank branches around the world.
~ Global Access to Cash: With their Citigold Debit Card, Malaysians traveling overseas will be able to obtain cash from over 13,500 Citibank ATMs across 100 countries worldwide, at no extra costs. Customers can also pay for purchases using the debit card at over 70,000 VISA merchant outlets in Malaysia and more than 29 million VISA merchant outlets worldwide.
~ Free Remittance Charges: Incoming and Outgoing Remittance telegraphic transfer fees between Citibank branches will be waived
~ Complimentary Citigold Center Access: To help them stay connected wherever they are, Citigold customers have free access to 574 Citigold Centers in 36 countries, many of which feature lounges and meeting rooms as well as free use of telephone, fax and Internet services.
With the launch in Malaysia, Citigold Global Banking is now available in 31 countries, namely the U.S., Mexico, Colombia, Venezuela, Peru, Brazil, Uruguay, Argentina, United Kingdom, Germany, Poland, Hungary, Greece, Belgium, Spain, Russia, Turkey, Bahrain, United Arab Emirates, India, Thailand, Singapore, Indonesia, Hong Kong, China, Philippines, Taiwan, Korea, Japan and Australia.
For the Asia Pacific region, language support in English, Bahasa Malaysia, Mandarin, Cantonese, Bahasa Indonesia, Korean and Japanese is available 24/7.