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 SAMSUNG GREEN LINE FREE SCREEN REPLACEMENT

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N_Silver
post Jul 19 2025, 12:04 AM

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Its open for old model,still got my note 9 which have green screen?
adam20
post Jul 20 2025, 04:14 PM

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QUOTE(N_Silver @ Jul 19 2025, 12:04 AM)
Its open for old model,still got my note 9 which have green screen?
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I sent in today they say just charge labour as long u no drop damage like dent or anything on phone but you can just bring over check first no harm. Also the screen replacement untill end of this month only after that need pay for screen and labour, for now just foc screen just pay labour rm 100+.

This post has been edited by adam20: Jul 20 2025, 04:15 PM
hirano
post Jul 21 2025, 10:40 AM

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QUOTE(adam20 @ Jul 20 2025, 04:14 PM)
I sent in today they say just charge labour as long u no drop damage like dent or anything on phone but you can just bring over check first no harm. Also the screen replacement untill end of this month only after that need pay for screen and labour, for now just foc screen just pay labour rm 100+.
*
Were you able to get back the phone back within a few hours, or need to leave it at SC for few days?
SUSSyok Your Mom
post Jul 21 2025, 01:39 PM

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QUOTE(hirano @ Jul 21 2025, 10:40 AM)
Were you able to get back the phone back within a few hours, or need to leave it at SC for few days?
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Most users said up to a week or a more, unless you're a Tan Sri daughter or VVIP daughter, even my place just to change the Fold 5 screen protector need to wait 2 weeks.
yujin86
post Jul 21 2025, 03:05 PM

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QUOTE(chongkiatz @ Jun 28 2025, 12:42 PM)
Just bring ur phone to any official center , make sure your phone dont dent on frame , crack on screen, and no water damage, most of the case is claimable.
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s20 ultra can?
chongkiatz
post Jul 21 2025, 03:10 PM

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QUOTE(yujin86 @ Jul 21 2025, 03:05 PM)
s20 ultra can?
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i saw some user able to claim , so u better just bring to service center and ask is that stil able to claim.
skylinelover
post Jul 21 2025, 03:48 PM

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QUOTE(yujin86 @ Jul 21 2025, 03:05 PM)
s20 ultra can?
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QUOTE(chongkiatz @ Jul 21 2025, 03:10 PM)
i saw  some user able to claim , so u better just bring to service center and ask is that stil able to claim.
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Make sure is not Snapdragon variant also😄😆

I know many said it can pump 2 more hours of SOT than Exynos but warranty claim is zero if shit happen😈😈
yujin86
post Jul 21 2025, 04:17 PM

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ok, will try my luck then. until end of this month only?
SUSSyok Your Mom
post Jul 22 2025, 07:01 AM

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QUOTE(yujin86 @ Jul 21 2025, 04:17 PM)
ok, will try my luck then. until end of this month only?
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Yupp, end of July only, after that own self Yak Chew if the OLED problem again
adam20
post Jul 22 2025, 10:13 AM

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QUOTE(hirano @ Jul 21 2025, 10:40 AM)
Were you able to get back the phone back within a few hours, or need to leave it at SC for few days?
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need leave there as need to wait stock from hq. The shop need submit claims to hq as well.
skylinelover
post Jul 22 2025, 10:39 AM

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QUOTE(adam20 @ Jul 22 2025, 10:13 AM)
need leave there as need to wait stock from hq. The shop need submit claims to hq as well.
*
Leceh protocol indeed sweat.gif rclxub.gif

This post has been edited by skylinelover: Jul 22 2025, 10:40 AM
anndroid
post Jul 23 2025, 07:16 PM

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I went for this free screen replacement for my S23 last week but unfortunately I failed the diagnostic test they said my water resistant seal didn't pass. so i decided not to fork rm500+ for screen replacement but had to pay rm27 for the diagnostic. this is really sad for me not only did i not replace my screen, I had to pay rm27 too. I have to live with a screen like this until next year.
Dineesh
post Jul 24 2025, 01:07 PM

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Nearly 2 weeks in, still waiting for HQ to approve

QUOTE(Dineesh @ Jul 11 2025, 05:58 PM)
My Note 20 Ultra developed a pink line yesterday. Not really an issue for me as it’s not my primary device. Sent it earlier to icity service centre to try for free replacement. There’s a possibility of my claim being rejected cause although physically there’s no damage, the screen developed some shading due to screen protector
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Kokokrunch_1
post Jul 24 2025, 01:44 PM

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S21 ultra user here
Waited for more than one month to get the screen replaced. Due to no stock
Paid 90++ for the labor charge
I checked previously before the free replacement program & the customer service rep told me the screen for my model was the most expensive a total of 1k plus

This post has been edited by Kokokrunch_1: Jul 24 2025, 01:52 PM
dlsl
post Jul 25 2025, 08:44 AM

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Do the free screen replacement include s22 ultra? I same in first page of the forum, the offer is until end of this month. If i go to change today, still can right? I had green line on the screen

TShightechgadgets8
post Jul 25 2025, 12:15 PM

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QUOTE(dlsl @ Jul 25 2025, 08:44 AM)
Do the free screen replacement include s22 ultra? I same in first page of the forum,  the offer is until end of this month.  If i go to change today,  still can right? I had green line on the screen
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go for checking 1st
N_Silver
post Jul 25 2025, 04:36 PM

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QUOTE(adam20 @ Jul 20 2025, 04:14 PM)
I sent in today they say just charge labour as long u no drop damage like dent or anything on phone but you can just bring over check first no harm. Also the screen replacement untill end of this month only after that need pay for screen and labour, for now just foc screen just pay labour rm 100+.
*
Maybe tomorrow i try to send it mines center
skylinelover
post Jul 27 2025, 02:38 PM

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QUOTE(anndroid @ Jul 23 2025, 07:16 PM)
I went for this free screen replacement for my S23 last week but unfortunately I failed the diagnostic test they said my water resistant seal didn't pass. so i decided not to fork rm500+ for screen replacement but had to pay rm27 for the diagnostic. this is really sad for me not only did i not replace my screen, I had to pay rm27 too. I have to live with a screen like this until next year.
*
Haha go for Chinese phone next

No such thing as light saber screen there

laugh.gif laugh.gif
Boy96
post Jul 28 2025, 12:50 AM

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QUOTE(skylinelover @ Jul 27 2025, 02:38 PM)
Haha go for Chinese phone next

No such thing as light saber screen there

laugh.gif laugh.gif
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My oppo phone got green light saber also
skylinelover
post Jul 28 2025, 10:58 AM

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QUOTE(Boy96 @ Jul 28 2025, 12:50 AM)
My oppo phone got green light saber also
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Samsung panel powered phone😄😆

BOD screen wont happen hahahaha

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