its a digital bank, where got counter?

Digital bank all use duitnow instant fund transfer mode

you do know that this is a digital bank??

Yup. Biggest disadvantage of digital bank. That’s why don’t put so much money. Anything wrong can only call, can’t see some body.

your smartphone is the counter hahahaha

Then AEON bank is not for you...

It's digital bank with limited features...

All done via duitnow instant fund transfer mode 😁

digital bank doesn't suit ur purpose in this case

noted.

Today I tried to download eStatement on ÆON Bank. Unfortunately it didn't work (seems like app dev forgot to make the button work). Contact their customer services on live chat. They ask me to log out login, clear cache, disable popup blocker (which is weird for phone to have it). Finally they ask my email to send the eStatement 😅🫠

i can view estatement, ya cannot download

This post has been edited by winmxbb: Jun 26 2024, 06:46 AM

How much interest earn?
Any minimum amt required?

3.88% calculated daily and paid end of the month

min amount needed in acc is RM20, but not sure if you will get any interest from rm20 due to roundup

3.88% best in town for a digital banking lo...
Better than GX bank if your amount is more than 61
If your amount is just rm61 GX bank offer the best rate in town

They not inform 3.88% till when right?

--deleted--

This post has been edited by Medufsaid: Jun 26 2024, 03:25 PM

This Bank is sub-par Digital Bank compared to GXB.

I transferred 2 transactions to my OWN ACCOUNT in another Bank. When I make the 3rd transaction, I received an sms stating that "We noticed unusual activity in your account and have put a hold on all transactions". Now I can't even make any transactions. Contacted Customer Service and they told me that it will take 24 hours to process before I can make any transactions.

What a joke. No one can explain how tranferring my own money to my own account (in another Bank) is an unusual activity. Each transaction was less than 10k.

This post has been edited by blatant928: Jun 26 2024, 03:21 PM

Same bank or to different bank under your name?

WTH... you mean i cannot take money out of AEON BANK ?
Was the amount very large>RM50k ?

AEON treated my 2 transactions as unusual activity despite them being transferred to my own name. The 3rd time was put on hold and other transactions thereafter as well. So I kicked a big fuss and after a long long conversation with their Supervisor, he managed to release the 3rd transaction after 3.30 hours. Each transaction was not more than 10K.

But here's the new issue, he told me that from now onwards, every time I transfer money out using DuitNOW, there will be a processing time upto 24 hours! So I told the Supervisor, Haris that they should update their App to use DuitLATER instead of DuitNOW.

So indeed I tried to transfer another 10K and lo and behold, the transaction is now being processed. This has never happen before today.

Beginning to feel really really frustrated with this Bank. Time to move on to another Bank.

This post has been edited by blatant928: Jun 26 2024, 05:05 PM