QUOTE(lerijiso @ Oct 17 2024, 02:55 PM)
I just activated boost bank.
When during initial setup, need to put fund in so i put rm100.00 transfered from MBB. Money deducted from MBB but not reflected in Boostbank so i cannot activate the bank. So i transfered again using CIMB RM1.00 and that one on the spot is reflected in my Boost bank Acc and i can activated my acc.
Then Binding device, acc is in cooldown for more than24 hours kek.
Now just fully can use the App after nearly 36hrs. But RM100 from initial transfer still not reflected in boost bank. Just poor user experience in general
It is really annoying that boost bank have this bug of transactions not reflected.
My personal experience was the amount got transferred back QUIETLY to the bank account that initiated the transfer instead of reflecting in boost bank, after like 5 days. During these time, unable to reach them via call / email, like CS totally not existing.
Being an online bank but unable to support anything online is an absolute joke, not sure how they get their license from BNM.
Boost bank is really far far away from acceptable service level yet. I will move out all my money after the 5% event ended.