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 BoostBank - By Axiata & RHB, Digital Bank of Malaysia

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SGSuser
post Nov 19 2025, 10:05 PM

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BoostUP Jar 4% p.a.
Maximum deposit RM3,000.

I forgot how to calculate the max magic number. Anyone can guide? laugh.gif
guy3288
post Nov 19 2025, 11:26 PM

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QUOTE(SGSuser @ Nov 19 2025, 10:05 PM)
BoostUP Jar 4% p.a.
Maximum deposit RM3,000.

I forgot how to calculate the max magic number. Anyone can guide? laugh.gif
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1. calculate normal 3000 x4% =RM0.328 per day

2. Find the amount to get interest RM0.325 per day
around RM2965.70 x 4% = interest RM0.3250

This post has been edited by guy3288: Nov 19 2025, 11:43 PM
wjleong15
post Nov 25 2025, 10:37 AM

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QUOTE(wjleong15 @ Nov 1 2025, 08:07 AM)
Isn’t virtual debit card free annual fees?
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They spent almost a month to rectify and finally confirmed no af for virtual card
Attached Image
mamamia
post Nov 25 2025, 02:36 PM

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QUOTE(wjleong15 @ Nov 25 2025, 10:37 AM)
They spent almost a month to rectify and finally confirmed no af for virtual card
Attached Image
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They still haven’t refund my RM8 despite I have cancelled the debit card b4 the anniversary day..
wjleong15
post Nov 26 2025, 09:57 AM

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QUOTE(mamamia @ Nov 25 2025, 02:36 PM)
They still haven’t refund my RM8 despite I have cancelled the debit card b4 the anniversary day..
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The previous failed af charge disappeared from my account history
mamamia
post Nov 26 2025, 02:12 PM

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QUOTE(wjleong15 @ Nov 26 2025, 09:57 AM)
The previous failed af charge disappeared from my account history
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My one got money inside, they deducted but yet to refund.. email also no reply since my last follow up on last Wednesday.. previous reply is just mentioned investigation in progress
Ayambetul
post Nov 27 2025, 12:58 AM

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QUOTE(mamamia @ Nov 25 2025, 02:36 PM)
They still haven’t refund my RM8 despite I have cancelled the debit card b4 the anniversary day..
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Imagine the number of user not aware been charged...how much extra earned
wjleong15
post Nov 29 2025, 02:02 PM

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QUOTE(Ayambetul @ Nov 27 2025, 12:58 AM)
Imagine the number of user not aware been charged...how much extra earned
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And this is a bank
How trustworthy is it
People will start losing trust…
arsenal
post Nov 30 2025, 09:24 PM

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Hi anyone having problem to transfer money ?
poooky
post Dec 2 2025, 03:25 PM

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Just got hit with the RM8 annual fee. Cancelled the card many months ago.

Looks like they slap it on everyone. Need to staring some money. Welp it is time to consider closing these excess digital bank accounts. All will eventually charge rm8 annuall fee.
Eugenet
post Dec 2 2025, 03:42 PM

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QUOTE(arsenal @ Nov 30 2025, 09:24 PM)
Hi anyone having problem to transfer money ?
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Every large transfer (i.e. 2k or above based on my personal experience), Boost will force you to take selfie every time even though you frequently transfer to that account.

Be careful doing the selfie. I've failed selfie test before and that locked up my account for 2-3 weeks. Support will take their sweet time to resolve it. Avoid putting too much cash in Boost Bank.


xander2k8
post Dec 2 2025, 04:10 PM

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QUOTE(poooky @ Dec 2 2025, 03:25 PM)
Just got hit with the RM8 annual fee. Cancelled the card many months ago.

Looks like they slap it on everyone. Need to staring some money. Welp it is time to consider closing these excess digital bank accounts. All will eventually charge rm8 annuall fee.
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Go report to BNM 🤦‍♀️ I already did let BNM pressure to resolve this matter
jenern84
post Dec 2 2025, 05:08 PM

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QUOTE(poooky @ Dec 2 2025, 03:25 PM)
Just got hit with the RM8 annual fee. Cancelled the card many months ago.

Looks like they slap it on everyone. Need to staring some money. Welp it is time to consider closing these excess digital bank accounts. All will eventually charge rm8 annuall fee.
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How did you cancel the card? Via email? Their customer service never pick up their phone call. Maybe it was not cancelled on their side.
ASoulNamedLeo
post Dec 2 2025, 11:59 PM

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QUOTE(mamamia @ Jul 12 2025, 11:19 AM)
Further clarification from boost
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Do you still have the email which has the text in this screenshot? If yes, is there an enquiry number or case number or reference number attached to it? Going to put that number in BNM report for Boost Bank
poooky
post Dec 3 2025, 03:04 PM

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QUOTE(jenern84 @ Dec 2 2025, 05:08 PM)
How did you cancel the card? Via email? Their customer service never pick up their phone call. Maybe it was not cancelled on their side.
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Can mark the card as lost in the app. It will disappear and you can apply a new one. This is what support team suggested last time.
mamamia
post Dec 3 2025, 04:06 PM

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QUOTE(ASoulNamedLeo @ Dec 2 2025, 11:59 PM)
Do you still have the email which has the text in this screenshot? If yes, is there an enquiry number or case number or reference number attached to it? Going to put that number in BNM report for Boost Bank
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147251
mamamia
post Dec 3 2025, 04:09 PM

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QUOTE(xander2k8 @ Dec 2 2025, 04:10 PM)
Go report to BNM 🤦‍♀️ I already did let BNM pressure to resolve this matter
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Do u receive any response form BNM? I report to BNM last Friday for 1 Nov charges.. wonder how long still need to wait as after fill up the BNM form, like no status update and no case number to refer..

Boost continue to send standard reply to me every week claiming the case still investigating.. my card was cancelled in Sep25, I dunno how they can charge me on 1 Nov..
poooky
post Dec 3 2025, 04:32 PM

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QUOTE(mamamia @ Dec 3 2025, 04:09 PM)
Do u receive any response form BNM? I report to BNM last Friday for 1 Nov charges.. wonder how long still need to wait as after fill up the BNM form, like no status update and no case number to refer..

Boost continue to send standard reply to me every week claiming the case still investigating.. my card was cancelled in Sep25, I dunno how they can charge me on 1 Nov..
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Nothing to investigate. All banks will standard charge you RM8 annual fee unless you specifically request for the Basic SA. No way to do that for digital bank. Otherwise how to earn revenue.
Optizorb
post Dec 3 2025, 04:41 PM

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QUOTE(poooky @ Dec 3 2025, 04:32 PM)
Nothing to investigate. All banks will standard charge you RM8 annual fee unless you specifically request for the Basic SA. No way to do that for digital bank. Otherwise how to earn revenue.
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Dont spread misinformation la.

The annual fee is for the debit card. Not for the banks services.

If you didnt apply for any card, there would be zero fees..

Likewise, if you canceled the card they shouldn't be charging you annual fee for it as well.
poooky
post Dec 3 2025, 04:43 PM

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QUOTE(Optizorb @ Dec 3 2025, 04:41 PM)
Dont spread misinformation la.

The annual fee is for the debit card. Not for the banks services.

If you didnt apply for any card, there would be zero fees..

Likewise, if you canceled the card they shouldn't be charging you annual fee for it as well.
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Ok, this is good if true. Means I can submit support request to reverse it.

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