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 CelcomDigi

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sNacKRangeR
post Oct 11 2024, 06:54 PM

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QUOTE(tzh2001 @ Oct 4 2024, 03:11 PM)
Thanks, but this is different promotion.
Free roaming in Singapore is for those sign up after earlier September. Mine promotion is sign around June this year.
Just wonder anyone here have same promotion & already try roaming.
*
Mine also on this plan (postpaid 80 with SIT roaming)
I’m frequently data roaming usage in Thailand, can confirmed it’s no charges for data roaming with fair usage policy on full speed at 2GB thereafter 1Mbps refresh every midnight MY time.

Luckily I got previous one that get free roaming in Singapore, Indonesia, and Thailand without 12 months limitations like a new one, new one only free data roaming in Singapore with 12 months period only.

Precious T&C and aldy changes to the new one:
https://help.celcomdigi.com/support/solutio...ndonesia-thaila


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wengtim
post Oct 12 2024, 07:42 PM

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QUOTE(chiahau @ Oct 11 2024, 04:08 PM)
Anyone experiencing data missing issue with Celcom postpaid40? I had like 40gb quota, then 2 days later quota suddenly become 0gb laugh.gif

Usage is normal, while using another data plan from another telco, 4 days worth of usage only took 1,5gb.

Really weird and customer service is as usual being unhelpful. Plus for the past 12 months or so, never really finished my data pool coz connected to wifi 90% of the time.
*
No wor, 9 days into my billing cycle i still have about 38g remaining. Also connected to wifi whenever i'm home. Also I don't tiktok or douyin ever.
khainiz94
post Oct 12 2024, 08:21 PM

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QUOTE(tzh2001 @ Oct 4 2024, 03:11 PM)
Thanks, but this is different promotion.
Free roaming in Singapore is for those sign up after earlier September. Mine promotion is sign around June this year.
Just wonder anyone here have same promotion & already try roaming.
*
You are same like me.
Register during June.
Unlimited roaming globally.

user posted image

Edit: RM10 rebate + Free Roaming for 12 months

user posted image

This post has been edited by khainiz94: Oct 12 2024, 08:28 PM
westlife
post Oct 13 2024, 03:03 AM

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QUOTE(nampaknyahebat @ Oct 10 2024, 12:04 PM)
Hey guys, can I change my celcom plan to celcomdigi plan through their website by selecting "Existing Celcom subscriber" and also "Change Plan" without going to any store? Currently on Celcom Mega 80 without any contract tied.

edit: Successfully change to CelcomDigi Postpaid SE 40 on their website.
*
so no need to go to store to change? tongue.gif
sitescope
post Oct 13 2024, 08:40 AM

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Just noticed that clcmdg 4g spd become more slower
4g+ n 5g are good
Meaning telco force us to upg 5g hp?

This post has been edited by sitescope: Oct 13 2024, 08:41 AM
nampaknyahebat
post Oct 13 2024, 12:07 PM

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QUOTE(westlife @ Oct 13 2024, 03:03 AM)
so no need to go to store to change? tongue.gif
*
Yea , no need. I guess I wasn’t tied with any contract and just submit details that they wanted. Received confirmation email the next day of successful transaction
westlife
post Oct 13 2024, 01:15 PM

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QUOTE(nampaknyahebat @ Oct 13 2024, 12:07 PM)
Yea , no need. I guess I wasn’t tied with any contract and just submit details that they wanted. Received confirmation email the next day of successful transaction
*
What details u provide during this change of plan?
nampaknyahebat
post Oct 13 2024, 02:14 PM

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QUOTE(westlife @ Oct 13 2024, 01:15 PM)
What details u provide during this change of plan?
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-A picture of your IC
-A picture of you holding your IC up next to your face
-Customer's name and address as stated on the IC

This post has been edited by nampaknyahebat: Oct 13 2024, 02:15 PM
loonsave
post Oct 13 2024, 05:49 PM

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Managed to change my Digi Prepaid Kuning to eSim at CelcomDigi Store at Taman Segar, opposite to Leisure Mall.

The staff said cannot initially, then able to change it after they checked with supervisor.
Sam Leong
post Oct 13 2024, 06:59 PM

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QUOTE(sitescope @ Oct 13 2024, 08:40 AM)
Just noticed that clcmdg 4g spd become more slower
4g+ n 5g are good
Meaning telco force us to upg 5g hp?
*
Not really, some of the area after CDG merge speed up like rocket (Prev 100+Mbps on Digi now 400+Mbps)
user posted image
sitescope
post Oct 13 2024, 09:37 PM

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QUOTE(Sam Leong @ Oct 13 2024, 06:59 PM)
Not really, some of the area after CDG merge speed up like rocket (Prev 100+Mbps on Digi now 400+Mbps)
user posted image
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This is 4g+
Me refer to 4g only
chiahau
post Oct 13 2024, 10:17 PM

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QUOTE(wengtim @ Oct 12 2024, 07:42 PM)
No wor, 9 days into my billing cycle i still have about 38g remaining. Also connected to wifi whenever i'm home. Also I don't tiktok or douyin ever.
*
That's why it's frustrating coz my normal usage is X amount but whatever happened is Y amount laugh.gif

But whatever la, I kinda give up with them already.

Since the merger, internet speed and connection reliability has been a bit of a headache sometimes.
Sam Leong
post Oct 14 2024, 09:05 AM

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QUOTE(sitescope @ Oct 13 2024, 09:37 PM)
This is 4g+
Me refer to 4g only
*
4G only also become faster nowadays , last time Digi didn't deploy 4x4 on B3 only B1 but now most of the merged tower have 4x4 on B1 and B3 and 256QAM on both band
tzh2001
post Oct 14 2024, 09:11 AM

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QUOTE(sNacKRangeR @ Oct 11 2024, 06:54 PM)
Mine also on this plan (postpaid 80 with SIT roaming)
I’m frequently data roaming usage in Thailand, can confirmed it’s no charges for data roaming with fair usage policy on full speed at 2GB thereafter 1Mbps refresh every midnight MY time.

Luckily I got previous one that get free roaming in Singapore, Indonesia, and Thailand without 12 months limitations like a new one, new one only free data roaming in Singapore with 12 months period only.

Precious T&C and aldy changes to the new one:
https://help.celcomdigi.com/support/solutio...ndonesia-thaila
Attached Image
Attached Image
*
QUOTE(khainiz94 @ Oct 12 2024, 08:21 PM)
You are same like me.
Register during June.
Unlimited roaming globally.

user posted image

Edit: RM10 rebate + Free Roaming for 12 months

user posted image
*
actually mine is edisi blue RM100 with rebate RM20.
In my apps i can't find anything about this free roaming, tht y i hv this question.
tried last week to Singapore & so far haven saw any roaming charges in my bill.

user posted image

user posted image
Colinlim75
post Oct 14 2024, 09:23 AM

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I regret changing my digi to celcomdigi in july'24, without informing more to me from the sales girl

initially i thought both is the same company now since they merge already.

but now when iphone 16 plan came out, I was not qualify for the plan and need to pay upfront RM5,000 to use the plan...wtf, i need to wait 6 month to qualify... why nobody talk on this in the first place...!!
khainiz94
post Oct 14 2024, 09:43 AM

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QUOTE(tzh2001 @ Oct 14 2024, 09:11 AM)
actually mine is edisi blue RM100 with rebate RM20.
In my apps i can't find anything about this free roaming, tht y i hv this question.
tried last week to Singapore & so far haven saw any roaming charges in my bill.

user posted image

user posted image
*
System integration not completed I guess.
Maybe it depends on the system.
Because mine under Digi get those offer plus they are showing that roaming pack.
Just enjoy it while it lasts.
khainiz94
post Oct 14 2024, 09:52 AM

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QUOTE(Colinlim75 @ Oct 14 2024, 09:23 AM)
I regret changing my digi to celcomdigi in july'24, without informing more to me from the sales girl

initially i thought both is the same company now since they merge already.

but now when iphone 16 plan came out, I was not qualify for the plan and need to pay upfront RM5,000 to use the plan...wtf, i need to wait 6 month to qualify... why nobody talk on this in the first place...!!
*
Huh?
Mine converted from old Digi Postpaid to CelcomDigi Postpaid have no issues getting any device zero fees.
Have been with Digi for 15 years.
Plus with my account, they waive everything including no need for auto debit, credit card for Easy 360 which is compulsory.

user posted image
user posted image

P.S. RM30 fee is to void my 12 month contract for RM10 rebate and free global unlimited* roaming.
NagaK
post Oct 14 2024, 10:32 AM

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QUOTE(Colinlim75 @ Oct 14 2024, 09:23 AM)
I regret changing my digi to celcomdigi in july'24, without informing more to me from the sales girl

initially i thought both is the same company now since they merge already.

but now when iphone 16 plan came out, I was not qualify for the plan and need to pay upfront RM5,000 to use the plan...wtf, i need to wait 6 month to qualify... why nobody talk on this in the first place...!!
*
I changed from Digi Postpaid 60 to CelcomDigi 80 can put iPhone 16 pro zero interest. Paying bill also after due date
jasontanky
post Oct 14 2024, 11:34 AM

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The CelcomDigi merged network at IOI Mall Puchong is a lot worse than prior to merger from Celcom users perspective. I used to get both better speed and signal strength inside the mall compared to Maxis users. Now getting very poor services.

The toilet next to Watson/Guardian/Mix Store used to have full 4G+ on Celcom and no service on Maxis. Now, I have no service on both telco...

This post has been edited by jasontanky: Oct 14 2024, 11:35 AM
sitescope
post Oct 14 2024, 08:15 PM

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QUOTE(Sam Leong @ Oct 14 2024, 09:05 AM)
4G only also become faster nowadays , last time Digi didn't deploy 4x4 on B3 only B1 but now most of the merged tower have 4x4 on B1 and B3 and 256QAM on both band
*
See top corner is 4g n max spd only 20Mbps

user posted image

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