So by your words I should still subscribe to either of those plan and cancel my unthrottled 1Gbps plan and hamper my family’s internet surfing experience when there’s not even normal 4G signal?

Literally everytime I see you I just think that you’re some kind of DNB shill/spy sent to infiltrate this thread.

You’re not everyone and not everyone is you. Your use case does not necessarily works with our use case and your use case does not work with us.

Is TM a monopoly? Yes
Are TM prices bad? Undoubtedly
Do we have much choices? Yes and no since HSBB is a thing

If 5G is all the rave, then why the hell are there still ISPs outside of Malaysia that provides >1Gbps connection? Cause nothing still beats internet transmission over physical cable.

And not to mention you expected Malaysia out of every other fucking country to have good cellular connection? Dey our government can’t even provide good cellular connection on the biggest highway in Malaysia. And places like Thailand has full 4G connectivity in the middle of nowhere on a random ass hill.

Until Malaysia has get their 4G signal to that standard, and 5G to >70% and above and doesn’t have FUP, don’t wake me up till then; thanks

well delivered.
which sums up almost every other ktards in almost every other topics.
superiority complex. looking down on every one else. always comparing as if everyone else have the same means and resources and opportunities.

Shit man, I ngam2 finish contract i unsub. Terus die offer RM69 for 30Mbps

hi guys..
just a quick one..
my current plan is unifi 300Mbps - unifi Plus Box 2020.
will it be possible to change my current plan to the swu 3.0?
swu 3.0 only available at tmpoint right?

Ya ,i heard since mac 2023

Come to think about it, am sure it fake news come from the menteri,

Now cannot trust whatever that come out from that particular menteri ,yb fahmi so shame of you.,

Last night portal got update. Order in process. But no details.

This morning I checked again. Order cancelled. Wtf?

What a disappoinment. Gonna pay a visit to TM point and ask them why.

Or your order has been rejected by HQ

same situation....already out of contract....now waiting announcement from menteri....

Free speed upgrade valid for 2yrs , instead of 1yr as confirmed by TM LIVECHAT

No idea. My contracted ended. Good record on paying bills. The counter also said no problem. Supposed to be eligible.

Right now going to tm point and see what's their response on this. Wish me good luck.

what i see in portal are ... but if call-in, there will always be something else.

when processing my latest 2 upgrade orders, also always appear first but later cancelled. when called in, CS will say there is different pending order to process.

if i can weave a tale, it's like somebody just create a request to upgrade, then somebody need to approve, to create a detailed job order, and to cancel the request to upgrade. that detailed job order won't appear in portal until i get SMS that it is pending confirmation of appointment.

I see. Thanks for the info bro. Then what are you suggesting? Should I just wait and see if there's any update in next week? What I am afraid of is if I wait until next week, then if they really cancel my order, and then if the offer is not available anymore, then I will be regret....

This post has been edited by Max2006: Sep 29 2023, 10:21 AM

I'm not suggesting NOT do anything.

Just check with them, don't panic into hulk yet.
Had experienced this twice in Apr/May (500Mbps to 1Gbps) and June/July (to 2Gbps).
I kept refreshing to no avail, and just when it finally appeared, the status soon turned cancelled.
But when check, CS said there is pending order. It finally appeared in portal when system ask to confirm appointment or reschedule - else you can't self-confirm the appointment.

"to-confirm" SMS arrives first, somebody will call to confirm appointment later. but CS said, even if just to check next available slot, it means releasing the current assigned spot first before can even check what's available next.

And don't rely on the MyUnifi app to check this. The portal seems more up-to-...certain-date in comparison.

This post has been edited by Oltromen Ripot: Sep 29 2023, 10:30 AM

Ok. Thank you very much bro. Actually I did wonder if it's some sort of glitch or something. I did assume that the order will soon be appeared once again with details. It's just that I am not sure if my assumption is correct. Haha. Now with your confirmation , I am kind of relieved. Then I will just wait for their SMS first. Today is quite busy. Really have no mood to visit tm point again. Lol.

Live chat with TM thru MyUnifi apps . U can get tbe answer there. Dont need to walk in TM point everytime got issue

i usually just Maya chat with agent to check "why cancelled?".
they'll tell if there are any pending order from there.
no need to go pelt TMpoint with -still expensive- rotten eggs before asking.

So it is not permanent...
Anyway, can change plan after that.

Doesnt matter. 2yrs is more than enuf. That time SWU 4.0 coming ..lol

Already asked in the chat. No reply yet. Lol.