Feel so outrages now...     
Changing plan from Super Value YEP 2019 (100Mbps) to SWU 3.0 (300Mbps) need to go through "Suspended" process?   

Currently I lost access to Unifi TV (prompt for Unifi TV ID and Password)  + Broadband access due to "Outstanding bill" (RM136.50) with due date on 04-OCT-2023.
Normally I pay it every end of the month and no issue since took5Mbps long time ago, fine I settled the payment and now no outstanding bill. 
Could not reach them via 100 (phone call) nor +603 2106 3001 (shared in https://unifi.com.my/support/call-us) , ended up reach them via Chat Support from website.
The staff think something wrong with their billing system due to my problem. She said: By right any outstanding payment should be carried forward to new contract and no impact during the transition.   
Chat Agent logged a case for me and mark as High Priority, be expected resolved within two hours. (I already kena tembak from spouse + kids).

I didn't experience this when move from 10Mbps to 100Mbps, TM Point Cyberjaya rest assure it will be all good (that's true).
Now with this SWU 3.0 (300Mbps)... what a shock experience! For time being have to use hotspot for Internet access. 

Reminder for others who manually pay to Unifi (like me)... make sure settle your bill before move to new contract.

Yes I'm aware of this... you can view it after ZERO outstanding bill.
That's good they told you what to be done before the change.
I was told no issue... just wait for technician call for come over.   

In for new thread. One and half weeks to go for end of September (hopefully new lower prices)

Any inside news what is the new package when sept end?

MAXIS follows strictly price of unifi packages especially the lower priced packages . check the latest promotion of MAXIS home fiber . you know the price of  unifi's packages in OCTOBER .

expect barebone packages of uniifi as follows.
100 mbps RM89.
300mbps  rm99.

Went to TM Point

My case- still under contract. rm149 for 300mbps with TV rm30 channels.

Hope early October good news!

My current plan is 300mbps for 129 and it's been out of contract for a long time, they offered me a 6 months waiver and a temporary speed upgrade + router, both of which I don't need, but wanted to raise the price to 149. This was supposed to be a better deal but it just feels like they were trying to scam me. Contemplating between switching to Maxis or waiting for the news, what would you do?

0% trust to this fellow oledi, better not to expect anything from what he said, promise broke after one another, half a year can't do anything, tahu jer buat tv programme 'fitnah apa hari ini'  

walk in to tmpoint today they offer 119 for 300mbps but must take their unifi postpaid which i dont wish to take.. is there any other way?

TM has been calling me everyday but I am not answering. Keeping my fingers crossed for new announcement by this month. I am optimistic I know.

TM call you immediately after your contract over or some time after that? What's your current plan?

1. yes, my cousin kena this stupid new requirement. me and my friends all SWU3.0 without such nonsense. maybe diff TM point diff policy or new policy.

yes even on my wifi5 AC mesh I can get over 500mbps but not always as peak periods i get 300+ mbps only. I was given dlink mesh and i sold it off via carousell. didnt bother to set it up, i told the installer change the port speed and u can belah. rest of the stuff dont need to setup

2. maybe WPA3 is enabled, older devices dont support this and also some compatiblity settings may need to be changed. i cant help cause i use Asus mesh.

hi sifu here, my contract will end on oct 1 this year, should i wait for new announcement from gov or go tm point get the swu 3.0 package instead?

Tell them ur gonna record and make official complaint n viral it on media social,
See how they react.

https://www.malaymail.com/news/malaysia/202...ays-fahmi/92094
DONT WAKE UP FIRST, maybe just sleep till year end

By the way, all the SWU 3.0 users are on 500Mbps now.

If you use IPv6, you will most probably get a higher speed.

This site provides more transparent and detail speed test info:
https://speed.cloudflare.com/

I heard new batches from last week onwards are permanent 500Mbps already. (Source from users sharing in Little Red Book's discussion).

But anyhow, subscribe 300Mbps, get 6 months free and real 600++Mbps at least for 1 year, not good meh?

The Cloudflare test server is located in Singapore too, considered overseas connection already. At least not test using the nearest local test server within 1 loop only.

http://xhslink.com/lmKiSu

Chinese discussion. Can use Google Translate if needed.

Starlink is already here in Malaysia, and they don't need to pull any line to operate, already full coverage on all the land and sea, except underground bunkers lah!

Just that they are charging RM220 per month now. If they drop price and TM/Maxis/whatever local telco price is no longer competitive, you'll see what will happen lah...