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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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haturaya
post Sep 29 2023, 04:04 PM

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QUOTE(Rainings @ Sep 29 2023, 03:38 PM)
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I laugh
shinjite
post Sep 29 2023, 04:54 PM

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My plan is 500mbps Super Value YEP 2019 paying RM189 after tax and includes that Aneka TV thingy which I can't remove according to them. Else it would have been RM149 @.@


XeactorZ
post Sep 29 2023, 05:01 PM

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just visit tmpoint to change to swu 3.0

been using yep 2019 by paying 300mbps for RM 139
they told me will remove the hypptv since I am not using also laugh.gif
VeeJay
post Sep 29 2023, 05:02 PM

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QUOTE(XeactorZ @ Sep 29 2023, 05:01 PM)
just visit tmpoint to change to swu 3.0

been using yep 2019 by paying 300mbps for RM 139
they told me will remove the hypptv since I am not using also laugh.gif
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With the removal, the new price would be rm119, right? Do you also get upgrade to 500Mbps?
XeactorZ
post Sep 29 2023, 05:07 PM

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QUOTE(VeeJay @ Sep 29 2023, 05:02 PM)
With the removal, the new price would be rm119, right? Do you also get upgrade to 500Mbps?
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Ya RM 119, and yes free upgrade to 500mbps for 1 year

Will report back after technician had came to my house do the installation for wifi 6 mesh router
I told them I don't wanna use as already using Asus TUF-AX3000, guess will compare how it compare against my Asus router laugh.gif
westlife
post Sep 29 2023, 05:41 PM

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QUOTE(cyberic @ Sep 29 2023, 04:01 PM)
Itu last week punya cerita. Current update is...wait for the update.  tongue.gif
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Totally not trustable. Failed. 😣
victor_hoh
post Sep 29 2023, 05:45 PM

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QUOTE(VeeJay @ Sep 29 2023, 03:34 PM)
Went to TMPoint today for SWU, so looks like they maintain my current price but with 6 months waiver, 300Mbps to 500Mbps upgrade together with ultimate+netflix. WIll reconfirm once the upgrade is done.
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So basically you are also getting SWU3.0, 300Mbps plan. On top of that, you pay RM59.90 for Ultimate Plus, RM10 savings .

This post has been edited by victor_hoh: Sep 29 2023, 05:45 PM
karenzayn
post Sep 29 2023, 06:23 PM

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QUOTE(karenzayn @ Sep 5 2023, 10:46 AM)
Hi, My unifi contract is gonna end on early October
Can i just waltz in to TMPoint to ask for SWU? or just switch to Maxis?
Current Plan: 300mbps rm199

And since I have another fiber plan for homestay and addon tv, should be no problem asking for it?

Thanks
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Hi, Here's the update
Sadly i can't upgrade to SWU 3.0 [300mbps rm119 one] due to my smart device is bind with my current plan eventho AFAIK it should be a separate contract. So even i want to downgrade or upgrade, i have to pay the penalty for the TV [Sharp 4K 60" inch] which is bit mafan [they consider as a new plan], so i stuck for another year but i'll pass down to my sisters to pay once they have jobs. As for staff service for TM Batu Lintang, they super chill and understands my current account situation. They have a similar case when a customer want to switch to SWU but his/her laptop contract still bind so have mati2 pay the penalty for the smart device.
Oltromen Ripot
post Sep 29 2023, 06:56 PM

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QUOTE(karenzayn @ Sep 29 2023, 06:23 PM)
Hi, Here's the update
Sadly i can't upgrade to SWU 3.0 [300mbps rm119 one] due to my smart device is bind with my current plan eventho AFAIK it should be a separate contract. So even i want to downgrade or upgrade, i have to pay the penalty for the TV [Sharp 4K 60" inch] which is bit mafan [they consider as a new plan], so i stuck for another year but i'll pass down to my sisters to pay once they have jobs. As for staff service for TM Batu Lintang, they super chill and understands my current account situation. They have a similar case when a customer want to switch to SWU but his/her laptop contract still bind so have mati2 pay the penalty for the smart device.
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well that's new...
i have so many mesh add-ons on my account, but twice upgraded fibre, they just tell me to just continue to pay as the add-ons are separate contracts even if dependent on the fibre....
Max2006
post Sep 29 2023, 07:23 PM

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A quick question for users who already installed SWU successfully. How long it takes before you guys receive the appointment message? How many working days?
cklove96
post Sep 29 2023, 07:27 PM

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QUOTE(ZeneticX @ Sep 29 2023, 01:59 AM)
Google TV got Unifi TV app no?
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got
JayceOoi
post Sep 29 2023, 07:42 PM

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QUOTE(Max2006 @ Sep 29 2023, 07:23 PM)
A quick question for users who already installed SWU successfully. How long it takes before you guys receive the appointment message? How many working days?
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This depend on your area installers and applications. Mine received same day, next day installation done.
SwarmTroll
post Sep 29 2023, 07:54 PM

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Is this SWU 3.0 the same thing as Fahmi mentioning bringing internet prices down? I'm on Unifi Turbo Upgrade 500 Mbps with Aneka TV pack, for RM179. Definitely want to get cheaper deals now.
VeeJay
post Sep 29 2023, 07:54 PM

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QUOTE(victor_hoh @ Sep 29 2023, 05:45 PM)
So basically you are also getting SWU3.0, 300Mbps plan. On top of that, you pay RM59.90 for Ultimate Plus, RM10 savings .
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Dont forget the 6months waiver, that is a saying as well biggrin.gif
Max2006
post Sep 29 2023, 07:55 PM

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QUOTE(JayceOoi @ Sep 29 2023, 07:42 PM)
This depend on your area installers and applications. Mine received same day, next day installation done.
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I see. I think my application got problem which the TM CS cannot solve. She said my account has no order while my unifi portal got one new order. Their system still as lousy as usual. I will wait until next week Monday or Tuesday, if still no update, I will go to the TM point where I did my application and ask them what's going on.

This post has been edited by Max2006: Sep 29 2023, 08:00 PM
victor_hoh
post Sep 29 2023, 08:20 PM

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QUOTE(VeeJay @ Sep 29 2023, 07:54 PM)
Dont forget the 6months waiver, that is a saying as well  biggrin.gif
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Oh yes, that's the bomb. Nothing beats free lunch.
PJng
post Sep 29 2023, 08:21 PM

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QUOTE(Max2006 @ Sep 29 2023, 07:55 PM)
I see. I think my application got problem which the TM CS cannot solve. She said my account has no order while my unifi portal got one new order. Their system still as lousy as usual. I will wait until next week Monday or Tuesday, if still no update, I will go to the TM point where I did my application and ask them what's going on.
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I dunno what system he use, i report line down using live chat, unifi app got report record
But unifi portal no record
prdkancil
post Sep 29 2023, 08:36 PM

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Any1 with unifi 100mbps Private ip facing packet loss at noon time till nite recently?

Speedtest.net only with TM server can get full 100mbps while other server like TIME , YTL , Umobile max get 50mbps only
Fast.com also getting 50mbps only
BenYeeHua
post Sep 29 2023, 08:37 PM

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QUOTE(Oltromen Ripot @ Sep 29 2023, 06:56 PM)
well that's new...
i have so many mesh add-ons on my account, but twice upgraded fibre, they just tell me to just continue to pay as the add-ons are separate contracts even if dependent on the fibre....
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I guess because during UniFi Mobile, many joined to get cheap 4G Huawei Modem and ran away, so they lose money as just pure modem seller lol. laugh.gif
As mesh the OEM price is much much lower, so they kind of nah~ and let you change plans then. tongue.gif

FYI: https://forum.lowyat.net/topic/4765406
Max2006
post Sep 29 2023, 08:47 PM

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QUOTE(PJng @ Sep 29 2023, 08:21 PM)
I dunno what system he use, i report line down using live chat, unifi app got report record
But unifi portal no record
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Yours is small case. Mine lagi gila. My unifi app got one order. My unifi portal also got one order. But both of them got different dates. Then when I chat with Maya, the Maya system itself shows me 3 orders. All same title with different dates as well. When clicking those 3 orders, Maya said no status. And that's not the end. I livechat with TM customer service, she claimed that my account doesn't have any order. rclxub.gif

This post has been edited by Max2006: Sep 29 2023, 09:32 PM

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