User complain.
User generates from solar; send into TNB grid 900+ kWh.
When no solar generation, user instead consumed 1800+ kWh from grid.
So in total, user's nett usage for the period is more from the grid; about 900+ kWh.
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TNB said
β’ if usage below 1500 kWh, ICPT rate is such and such.
β’ if usage 1500kWh and above, TNB will charge 10Β’ on every kWh used, not just on usage from 1500kWh.
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that user is then complaining about 2 things
β’ his nett usage from the grid is 900+ kWh. Why TNB treat him as if all his 1800+kWh is generated by TNB alone. Then additionally charge him kau-kau on the ICPT.
β’ why not charge 10Β’ for usage 1500kWh and above only? why must charge for EVERY kWh. Why not tiered-charge the lower ICPT rate for usage below 1500kWh.
Ok bro. Thanks