Anyone here using banking apps on your old Android phone but locked out because not allowed to update your apps anymore because you don't have Android 10 above?

To name a few:

PB Engage
UOB TMRW
CIMB Clicks

All cannot access anymore but funny thing is that their Singapore version all still supports Android 8/9.

Why the banks making it so inconvenient to their users? You say security then why their Singaporean branches overseas still adopt older versions and still consider their app safe?

Not all Malaysians can afford to change phones all the time and what is wrong with supporting older Android 8/9? You expect people just to change phones and accommodate your demands?

We are customers you serve us, why already did away with SMS TACs with Secure OTC not enough?

Who is the developer who suggested this silly idea to the banks? Even Singaporean banks also still support older Android version and consider their apps safe.

It's a security measure.
OS that no longer have ssecurity patches rolled out are not to be supported. Later you kena hack, blame bank pulak.

just buy cheap phone rm500 samsung.

Ipong 15 lunch date or google pixel official lunch here...

Mine. RHB. Damn.

Singapore also still not adopted it yet.
Their UOB HQ Mighty app still available on Play Store.

How many people change phones so frequently to cater to your needs? SECURE TRANSACT not good enough after replacing SMS TACs?

This is causing unnecessary inconvenience and trouble to your customers.

At this time Maybank M2U, HLB Connect still working fine on older Android.

Android 10 above is still not popular among many. If Android 7 below maybe most people already abandon but Android 10 above??

just get a telco phone with plan. U go outside even bangla and rohingya using latest iphone

cimb still shows android 9?

https://play.google.com/store/apps/details?...sia&hl=en&gl=US

Requires Android 9 and up

It's not just replacing the phone, if you have many apps already installed in your phone like TnGo, many other banking apps, eCommerce apps. It's very troublesome to reinstall/migrate them into a new phone. All need reauthentication, one by one go through the step by step processes.

Moron one this banks.

These processes and steps cannot simply skip and rushed through one, if quickly done without properly setup sure will cause even more security holes and issues.

This post has been edited by petpenyubobo: Jun 24 2023, 04:35 PM

but lazada, shopee, grab, foodpanda all ok

Not only that even Singapore which is way more advanced than Malaysia their banking apps still support older Android versions.

Who is the dumb person who came out with this idea again troubling all the banking customers?

Malaysia has more scammers than Singapore... that's why.

Pakai secure token. FOC.

Now I'm trying to pay my bills online this weekend got lockout for no reason, cannot even update them anymore...
The Secure OTC/OTP don't even come into my older version apps anymore.

These moron banks never thought it would inconvenience their customers before implementing this?

What am I supposed to do? Go out and buy myself a new phone just to cater your wants as a customer? You know how many apps I got in my phone to do migration?

Make a visit to your stupid branches and request for a SecureSign Token device on a working day when I'm busy at work with no time off?

Ada pakai otak punya kah the dumb executive officers?

Buy new phone je la

When mani missin moron panick

how? many old aunties uncles call me today saying that they cannot use pbsecure anymore. how to help these old people?

Still using o2 atom.......

You think everyone got the time to go to the bank during work days to collect it no need to work?

You are the banks and you serve your customers not the customers serve you.

How about you create a app version of your secure tokens? Just with that function nothing else? I would be happy to use the website version of the bank portal on my PC.

But how am I going to get my secure OTP/OTC now when your app don't even work at all during the weekends?

Already implement app based SecureToken not enough?

How many people afford to change phones every year especially uncle aunties?

Weekend now summore, locked out from the banking app, no bank branches opened for me to go apply for a SecureToken device.WTF?

Migrating from old phone to new can be indeed a pain in butt.

If u use a Xiaomi phone, can try the Mi Mover app to lessen the hassles.
https://play.google.com/store/apps/details?...nji&hl=en&gl=US

There may be other phone migration apps out there, but this is the only one i know about.

Ask them go to the bank and request token. Or buy a cheap phone.

Bank had been giving out notice for a long time now, you missed that? your fault then. If your bank didn't giving early notice, just close the account and go to a better bank.

So rigid thinking and not agile at all..dont use lah..

queue at branch take leave...pot pet pot pet banyak bunyi

this is why ios > lagdroid forever

last time why you no buy iphone 6s?

6S can support up to iOS 15.7.

does Singapore require/compulsory app authorise? dun think so.. u can thanks BNM for this..

This post has been edited by brkli: Jun 24 2023, 04:56 PM

app based secure TAC is more secure than SMS.
but i do not agree with banks implementation which every bank has their own version.

they shud tap into something common, for example, google authenticator which is more secure than their own secure TAC implementation & i dun hav to install their intrusive app.

With Banking and e-Transaction apps? No thanks. Automated migration apps using this method is very unsafe idea.

I wouldn't mind other apps and have thought about this risk.

cheap samsung = RM x = 4 years OS update
cheap iphone = RM 3x = 12 years OS update? doubt.

Read tis la TS..

Singapore bodo we wan follow bodo meh..

i don't think old people can remember the steps of pressing the buttons

They are forcing people's phone to become obsolete with their users to change phones every few years. This is big money with phone manufacturers.

Dirty tactics.

the cheapest samseng u can get i think average around RM 400-500. so it is actually more than 3x

hence, the "security"...

You sure they bodo? They can afford to hire better talents than us with their strong currency. People think very carefully before implementing new things not to inconvenient and cause difficulties for their customers.

Don't want to buy cheap phones they're even a bigger security threat if their firmware and ROMs are not properly designed.

My Android 8/9 phones are all Qualcomm SD based chipsets and branded.

Buy phone cheap. But can you confirm the app will run on phone without SIM card with only Wi-Fi? If it doesn't, thats another RM360 annually on top of phone price.

Kesian.

How old? Cannot remember? Write the step down and print it out. There is no excuse or buy a cheap phone.

This post has been edited by tvcat: Jun 24 2023, 05:10 PM

I tried PBB with airplane mode, worked.

Wondering why google phone never launch here

I'm considering to move my accounts to other banks now due to the bank's inconsiderate move of abandoning their customers trust and inconveniencing them.

They're going to lose many faithful customers after this.

This post has been edited by petpenyubobo: Jun 24 2023, 05:14 PM

I think bank apps should support at least the most current 3 android releases. Anything older, just maybe display a warning every time at launch that you use the app at your own risk.

Don't blame other for your own fault and bank give out token for free.

Still using HTC hd7

I'm not blaming others, it outright unnecessary and unthoughtful of the banks to catch their customers by surprise.

The banks too much money want to giveout token generators to all their customers?

This post has been edited by petpenyubobo: Jun 24 2023, 05:22 PM

all those bodo banks.

try HLB Connect Mobile Banking App

Requires Android
6.0 and up

HLB can open online, just need to complete online KYC steps

https://www.hlb.com.my/en/personal-banking/...ply-at-hlb.html

A new way to open a bank account without visiting the bank.

Get your HLB bank account online instantly with the Apply@HLB App



This post has been edited by JimbeamofNRT: Jun 24 2023, 05:24 PM

HLB can open online, just need to complete online KYC steps

https://www.hlb.com.my/en/personal-banking/...ply-at-hlb.html

A new way to open a bank account without visiting the bank.

Get your HLB bank account online instantly with the Apply@HLB App

app require android 10,wut?

For one bank which I don't want to mention, went the extra miles by making customer life difficult by implementing transaction cooling-off period. Fund transfer to recent saved favorite account was flagged as abnormal by their algorithm and required further verification. Also, own FD redemption to own saving account also need approval by Secure TAC.

guideline set by BNM

they set min os version for banks/FIs to follow from time to time

bnm security team deems older os is insecure and forces the banks/FIs to inpose it back to their customers.

yeah, really shitty.

same goes to recent sms otp switch to app. that forces ppl to upgrade phone unnecessarily.

It's the same one I'm complaining now..

then just move your account to overseas bank, coz this kinda "guideline" is set by BNM..

Are you sure the bank never send out early notice to you? SMS OTP is not secure, other country still using it doesn't mean it is good to use.

No one want this hassle but the increase of scammer forced the change. Even the opening of saving account become harder, I mean harder than before but still easy for legit customer.

FORCE TO BUY NEW PHONE

GOOD MA > PHONE SHOP ADA SALES LIAO > OWAIIIITTTT ALL TAKE PLAN

Ok boomer.

They are counting on Malaysians being stupid. Malaysians never protest about anything. All just follow only.

And they know how Malaysians keep buying new phones.

The whole problem is the thinking.

It for security reason. Alot macau scam happening. Can't compare to Singapore. Do you heard any news about Singaporean got macau scam? Here, it in the news almost daily

Just because SG hasn't implemented does not mean we made a bad move.
This measure is from BNM, so all MY banks are in the midst of complying.

And this is one area BNM is ahead of MAS in implementing. If we are behind SG, always kena complain. In the things we are ahead of SG, also kena criticise.

At the end of the day, is a good measure to protect all consumers. Change with the times.
Face it. Your OS is obsolete and needs to be upgraded as a security measure.

Singapore banking app for Malaysian bank (CIMB, UOB MIGHTY, etc all useless one).

Real Singapore bank app like UOB, DBS, OCBC all need latest software. Even UOB in SG dont use the MIGHTY app, but change to the TMRW app already...uncle you abit slow la

As long as got enough people like you, that's why they can keep doing all this. No offense.

It's not just Singapore. Many other countries the same bank doesn't do this.

I can go to Google Play on my very "ancient" phone and search for this or that bank app. Works in many countries. Just not Malaysia.

Align with PAStard philosophy, radically ban root of cause, problem solved🍿😁

This post has been edited by overlimit: Jun 24 2023, 06:17 PM

TS, kasi pukul sama KingArthur6

Hehe not my company la I’m just a vendor to the company that does work on that. It’s funny how people aren’t suspicious how come all the banks and BNM suddenly within one year want to phase out SMS completely and move to this app push approach. What’s crazy is there are no BNM audits or external audits on the banks’ implementation. So this is just mass hacking waiting to happen.

you can thanks MySJ for opening the pandora box..

flash your rom to the latest android
go to xda forums to read up

I got no problem with the requirement since all my phones already on Android 10 and above.

My last phone Android 8 was the Moto Z2 and already retired last year due to battery bloat. Ain't gonna spend money to replace the battery. Another is the Galaxy Note FE. Still working but I use it exclusively for Chromecast.

For banking, I used the OnePlus 7 Pro which already updated to Android 12. Will use it for many years to come.

Next phone I'm eyeing will be the Nothing Phone 1. Still no used one in the market.

Reinstall apps on the new phone is no biggie. Android allows migration from one phone to another easily. Only need to reauthorize back. So, unless u don't keep your passwords offline like I do, it is time to do it.

When I migrated from OnePlus 5 to OnePlus 7 Pro, it took me 2 hours to migrate all the apps over and another 30 mins to reauthorize all the banking and wallet apps back. Both phones were of 256GB variety and already 60% full.

that doesn't mean other countries are more superior, there's a thing you need to consider, how prevalent e-wallet usage is in those countries when compared to here?

BNM is merely trying to minimise the chance of consumers getting cyber-scammed whatsoever here

Use BSN

They still use TAC and u dont need bank app

Me pakai pbe then accidentally clean up caches including login, then now need to visit bank ATM again for activation mmg cibai

Your standard reply is u tak suka u, keluar right? It is institutionalized racism like your words which held back this country from moving forward and creating lots of enemies from around the world.

I wouldn't fall for the trick of the corrupted parties behind this lame excuse blaming it all on older versions of Android OS.

For all you know someone or a corrupted party is actually lobbying behind BNM to push for this move to force Malaysians to upgrade and change their phones for sales. It could be anyone including foreign corporations from the Android camp.

You know there's more to this scam cartel in Malaysia. Don't just blame it all on BNM's directions.

Instead why not address corrupted and insiders in the banking IT depts and contractors who leaks out the databases? Also go about more creative ways in securing the entire transaction experience like multi level authentication with high amount of transaction value such as above 10k? Electronic version of the Secure Transact tokens generator which can only be installed on a single device at any one time for each account login?

It's been known tactic used by Google to force planned obsolescence on their Android devices. The thing is 3rd world countries like Malaysia are more susceptible to fall prey to such practices than first world countries because of inexperienced governance who listens to experts on their sides.

That's the thing, when you try to pay peanuts with limited budget allocation for important solutions things like this happens.

Where are the supposed trial testers and auditors that gave feedback about the planned obsolescence to force them on Android 10 above? Did they do a survey or check which Android version most of their customers were one before making decisions?

They really think Singaporean companies were less competent than them? Before they proceeded to force the apps on Android 10 user with newer versions of the app why immediately blocked out the old app immediately?
Why not still allow the old app to run alongside the new, push the update out and wait for feedbacks before shutting it down the older version once everything runs smoothly?

That way you don't lock the incompatible users out immediately.

Nah, I only stick to official Global versions of ROMs for my phones so that my warranty won't be voided.

easily bypass by

download huawei app store
download the huawei version of bank app on ur phone.

settled

If you can't afford phone with Android 10 and above, the bank knows you are just little fish and matters very little to them.

One foreign bank with a "good reputation" allows their app to be used even on VERY ancient phones in India, and China.

But not in Malaysia.



This post has been edited by Hobbez: Jun 24 2023, 07:14 PM

Crooks themselves created the problem, crooks themselves offering the solution and more opportunities for themselves to make even more money.

What is the problem? We live in a country where even a $2B foreign transfer can make it into the country with the BNM governor not realizing about it.

Also it's proven that despite setting a transaction limit millions can still get through the system and transferred. Do you really blame older version of Android for it and not notice the elephant in the room?

Yet they still have a much safer track record than the local Malaysian banks who claims to have the most sophisticated app in store correct?

Really BS the banks instead of pointing fingers at the public why not they dig out their traitors within their organizations and have MACC open the can of worms on the app developers/solution contractors?

There were cases where despite setting transaction limits yet the scam money transfer in millions could get through. What about it?

Not to say something bad or what if during weekend you have emergency situation need to admit your love one into a private medical facility then found out you were locked out from the app to receive secure transact OTP/C or no more SMS coming in.

GG already like dat.

lmao, not sure you're being delusional or what, almost every neighbouring country is talking about how vulnerable SMS OTP is and how online banking fraud is getting concerning right now

and this push notification is not even a new thing, MBB has already introduced it like 3 years ago, it's just other banks refusing to make the changes until the very last minute

actually BNM gives out the detail in 2019/2020 to bank. so bank had 3 years to study/implement it. source, trust me bro

My phone is VERY old, you would be very horrified to learn what model it is. But some local banks still make their app compatible with my phone.

For those that don't, they are basically telling you to go fly kite. They will transfer their developer "cost" to you, the consumer.

Funny that the M2U app still works with my older version of Android.

This one along with HLB's Connect.

Funny again that this is pushed to a poor 3rd world country first to force its less educated citizens to change phones out of planned obsolescence instead of developed countries.

If I'm MACC start opening up questions on this developer who introduced this idea to BNM and Malaysian banks.

You have many Malaysians defending those banks instead.

This post has been edited by Hobbez: Jun 24 2023, 07:34 PM

I'm sure at this time also the bank directors and management are now bombarding the app developer to solve this problem immediately even at night on weekends. The bank customer service must be overwhelmed by calls from uncles and aunties trying to find a way besides using SMS TACS/secure transaction OTPs which their phones were locked out.

Come Monday a long queue is expected at their branches for the token generators. If they run out of stock then what? GG...

then let's see how BNM deals with that, cuz those banks can raise some justifications which are sensible as well. after all proposed drafts getting released even after implementations of new policies are not uncommon

This post has been edited by Yenactiet: Jun 24 2023, 07:40 PM

Sure..

Billionaire Warren Buffett uses iPhone 11, not iPhone 14 or iPhone 13!
https://tech.hindustantimes.com/mobile/news...1811346029.html





This post has been edited by petpenyubobo: Jun 24 2023, 07:56 PM

if u use ur browser in the phone and select desktop site to browser, can you open banking site ?

Of course you can just like you would on a PC using the web browser to login. But here's the problem, with SMS TACs phased out the only way to receive the SECURE confirmation for your transaction is through the app.

How are you going to authorize the transaction and complete it when the app already blocked on your old Android phone refuses to even launch/open and you can't even update it?
Bank branches only open on weekdays to apply for the token generators.

This is how I came across trying to pay my bills over the weekend. No way to complete the transaction.

If emergency situation you need to make payment for deposit to check in private medical facility and locked out how?