Problem is when transactions are rejected, even when amounts are not that big, and waiting for their call and rectification. Sometimes we need to use the money urgently, e.g. we are making payment for a purchase. Waiting 15 minutes or more might lose the deal. And not everyone has the time to "chit chat" with the Customer Service Rep. Defeats the purpose of instantaneous banking

I transfer until they call me to verify. This rize got one stupid issue. Need pay 0.5 for transfer about 5k

Really headache if like this...

Security also want tip top but same time... The convenience of doing transactions online is being halted....

The problem is that they don’t have authentication functionality in the app 🤦‍♀️ and rely on a combo of algorithm monitoring with fraud analysts on standby 24/7 🤦‍♀️

0.50 is normal for them 🤦‍♀️ to recoup back the promo giveaways 🤦‍♀️ it is stupid enough because the app is not secure enough but yet it is allowed by BNM to release to the public without enough testing

4999 do many times

anyone know how to remove fav account in the app?
added like 7 accounts and now want to remove 1 of 7, cant even figure it out...

That’s really terrible. Who knows the app crashes and all our money go unaccounted for.

normal for startup

don't expect products or services to be perfect. it takes time and many iterations to fix and improve.

boycott

That's the risk need to taken into consideration 😁

It's new...
So naturally sure have initial issues 🙏

We are the guinea pigs for the app for 5 & 4% interest in return

High Risk High return.

There are some reason Rize bank can offer you 5%.

If boycott then moneypark where woh

ehehehhehe....

testing grounds...

as long they give good rates...
close eye only...

Today i try to transfer 600, rejected. Change to 500, success within one second. Ok i just close my eye and accept 500.

Can do multiple times right up to daily limit?

I tried before did 6 times 500 no problem. I think should be fine up to your prescribed limit.

I started this thread to find guinea pigs to go along with me

You mean pot accounts no you can’t remove at all 🤦‍♀️

The money will still be there 🤦‍♀️ even when the app crashes only thing you need to go to Al Rajhi branch and access it 🤦‍♀️

Try comparing with TnG with multiple crashes this year doesn’t mean new only have issues 🤦‍♀️ it is more on the architecture, load, maintenance and good support to make sure on tip top shape

Not Guinea pigs 🤦‍♀️ but they see the void now for such product hence hastily launch it

Not even high risk high return 🤦‍♀️ in the 1st place because it is liquid with higher than market products returns 🤦‍♀️