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Samsung Samsung Galaxy S23 Series Discussion Thread, Epic moments are coming
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harrishkrishna1
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May 17 2025, 09:12 AM
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QUOTE(Max2006 @ May 9 2025, 05:24 AM) Shit! My 2yrs old S23 Ultra got the pink light saber today after I updated to One Ui 7.0 last few days. I took care of my phone very carefully. Ringke casing since day one. Been loyal to Samsung since Note 5. Changed phone almost every year until 2023. All High end S/Note series. At the end, what do i get from this? I have to pay >RM1000 for replacing the screen, which was damaged by itself due to software update. Screw it! No more support from me to Samsung. Goodbye, it's been a long ride. And good luck to you all. Just showed up suddenly ah?
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stormstrider
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May 17 2025, 11:07 AM
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QUOTE(harrishkrishna1 @ May 17 2025, 09:12 AM) Just showed up suddenly ah? Yes.. it come suddenly. Happened to my S20U, S22U and Flip 3. Very disapointed with Samsung Malaysia attitude which try to avoid giving free screen replacement by giving time period. They should giving one free screen replacement without grace period and/or any question asked. These pesky green, pink or white lines usually come after updating official firmware and mostly after our warranty ended. This post has been edited by stormstrider: May 17 2025, 11:08 AM
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harrishkrishna1
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May 17 2025, 01:52 PM
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QUOTE(stormstrider @ May 17 2025, 12:07 PM) Yes.. it come suddenly. Happened to my S20U, S22U and Flip 3. Very disapointed with Samsung Malaysia attitude which try to avoid giving free screen replacement by giving time period. They should giving one free screen replacement without grace period and/or any question asked. These pesky green, pink or white lines usually come after updating official firmware and mostly after our warranty ended. To get us to change regularly > better for business
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haroldz123
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May 21 2025, 10:16 AM
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QUOTE(haroldz123 @ May 9 2025, 11:38 AM) just updated, luckily no saber line. mine was used tmobile unit i tried to enable the vulkan driver, cant feel any difference my unit fell down and voila! horizontal green line appeared!
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Max2006
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May 21 2025, 12:15 PM
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Hey guys, latest update of my S23 Ultra.
I decided to go to the service centre (Pandan Indah branch) to try my luck on requesting free screen replacement. Surprise surpirse. They do have free replacement campaign ongoing. However, it's not announced to the public. Don't call. You may not be able to get the correct answer on this. You have to pay a visit to the service centre to enquire. The staff don't know when is the dateline of the campaign though.
The procedure is quite simple. On Friday I left my phone on the spot, they sent it to the HQ and did diagnosis at there. Monday finished repaired and they called me to collect the phone. Brand new screen. They also reglued the back cover. Labor fee RM85 + SST.
Although I already jumpship to Honor, I am still glad to have my S23 Ultra back to pristine condition. Hopefully the vertical line won't happen again. And yes, I will never update my S23 Ultra software anymore.
This post has been edited by Max2006: May 21 2025, 02:27 PM
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edan1979
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May 21 2025, 03:42 PM
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QUOTE(Max2006 @ May 21 2025, 12:15 PM) Hey guys, latest update of my S23 Ultra. I decided to go to the service centre (Pandan Indah branch) to try my luck on requesting free screen replacement. Surprise surpirse. They do have free replacement campaign ongoing. However, it's not announced to the public. Don't call. You may not be able to get the correct answer on this. You have to pay a visit to the service centre to enquire. The staff don't know when is the dateline of the campaign though. The procedure is quite simple. On Friday I left my phone on the spot, they sent it to the HQ and did diagnosis at there. Monday finished repaired and they called me to collect the phone. Brand new screen. They also reglued the back cover. Labor fee RM85 + SST. Although I already jumpship to Honor, I am still glad to have my S23 Ultra back to pristine condition. Hopefully the vertical line won't happen again. And yes, I will never update my S23 Ultra software anymore. Yes. I also forgot to update my step mom s21 screen also got the free replacement. Same procedure and same payment as well. Labor only. Sent to Lowyat SC.
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jackytiong
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May 21 2025, 04:27 PM
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QUOTE(edan1979 @ May 21 2025, 04:42 PM) Yes. I also forgot to update my step mom s21 screen also got the free replacement. Same procedure and same payment as well. Labor only. Sent to Lowyat SC. warranty end?
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jackytiong
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May 21 2025, 04:27 PM
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QUOTE(Max2006 @ May 21 2025, 01:15 PM) Hey guys, latest update of my S23 Ultra. I decided to go to the service centre (Pandan Indah branch) to try my luck on requesting free screen replacement. Surprise surpirse. They do have free replacement campaign ongoing. However, it's not announced to the public. Don't call. You may not be able to get the correct answer on this. You have to pay a visit to the service centre to enquire. The staff don't know when is the dateline of the campaign though. The procedure is quite simple. On Friday I left my phone on the spot, they sent it to the HQ and did diagnosis at there. Monday finished repaired and they called me to collect the phone. Brand new screen. They also reglued the back cover. Labor fee RM85 + SST. Although I already jumpship to Honor, I am still glad to have my S23 Ultra back to pristine condition. Hopefully the vertical line won't happen again. And yes, I will never update my S23 Ultra software anymore. warranty end?
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edan1979
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May 21 2025, 04:30 PM
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QUOTE(jackytiong @ May 21 2025, 04:27 PM) ended long2 ago already. its my old s21.
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XeactorZ
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May 21 2025, 08:02 PM
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QUOTE(Max2006 @ May 21 2025, 12:15 PM) Hey guys, latest update of my S23 Ultra. I decided to go to the service centre (Pandan Indah branch) to try my luck on requesting free screen replacement. Surprise surpirse. They do have free replacement campaign ongoing. However, it's not announced to the public. Don't call. You may not be able to get the correct answer on this. You have to pay a visit to the service centre to enquire. The staff don't know when is the dateline of the campaign though. The procedure is quite simple. On Friday I left my phone on the spot, they sent it to the HQ and did diagnosis at there. Monday finished repaired and they called me to collect the phone. Brand new screen. They also reglued the back cover. Labor fee RM85 + SST. Although I already jumpship to Honor, I am still glad to have my S23 Ultra back to pristine condition. Hopefully the vertical line won't happen again. And yes, I will never update my S23 Ultra software anymore. I though after replace will give 3 months warranty?
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craxors
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May 21 2025, 11:34 PM
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note 9 still applicable for free screen replacement?
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Max2006
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May 22 2025, 04:21 AM
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QUOTE(XeactorZ @ May 21 2025, 08:02 PM) I though after replace will give 3 months warranty? Well, I don't care. They didn't mention it. I didn't ask. Honestly, if the new screen get vertical line again within next 3 months, I may as well just ditch the phone and never turn back. No point to claim the warranty again and again if they can't fix the problem completely.
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wind01
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May 29 2025, 02:44 PM
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Folding@Malaysia Team
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May 2025 security updates for UI 7 arrived.
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harrishkrishna1
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May 29 2025, 05:48 PM
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QUOTE(wind01 @ May 29 2025, 03:44 PM) May 2025 security updates for UI 7 arrived. What's new?
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wind01
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May 29 2025, 10:40 PM
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Folding@Malaysia Team
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QUOTE(harrishkrishna1 @ May 29 2025, 05:48 PM) Honestly, I didn't read. Probably just the monthly security updates that we all accustomed to.
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edan1979
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May 30 2025, 08:44 AM
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if the size ratus2 mb only... usually normal security update and little bug fix.
This post has been edited by edan1979: May 30 2025, 08:44 AM
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metalfire
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Jun 1 2025, 11:04 PM
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Want to ask, how are your S23U battery life now?
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PJng
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Jun 1 2025, 11:33 PM
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read firmware number also can know  U mean new function/new one ui/new android upgrade, if is S mean only security update like after 8 updated to A, mean you cannot downgrade sometime samsung just copy pasta same change log, like my old phone U and 1GB+ update, samsung just put normal log but i notice a bit UI change and some new small function
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andrekua2
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Jun 2 2025, 07:14 PM
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Oh man, all the paranoid comments about Samsung OLEDs despite being used widely by all high tier smartphone.
That's why don't take your phone into bath, swimming etc. Nothing last forever.
There's about 6 Samsung phones in my family (S22U/S23U/S23FE) and I have yet to see a single one failing. Not even the older S9+. The only failure was my wife S8+ screen which turned black and white (not light saber) and replaced under warranty. Still works like charm today.
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harrishkrishna1
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Jun 2 2025, 10:28 PM
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QUOTE(andrekua2 @ Jun 2 2025, 08:14 PM) Oh man, all the paranoid comments about Samsung OLEDs despite being used widely by all high tier smartphone. That's why don't take your phone into bath, swimming etc. Nothing last forever. There's about 6 Samsung phones in my family (S22U/S23U/S23FE) and I have yet to see a single one failing. Not even the older S9+. The only failure was my wife S8+ screen which turned black and white (not light saber) and replaced under warranty. Still works like charm today. Think you're fortunate compared to others.
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