I've never even soaked my phone or even splashed with water, but my S9 plus, Note 8, Note 20 Ultra, and S23 plus all suffered from this light saber issue lol.. My phone is well protected in pristine condition (zero scratches), it's all about luck?

Anyway, just to update that Samsung (de Garden) somehow acknowledged and agree to fix my S23 Plus screen for free, but need approximately 1 week though to wait for parts, only need to pay 80+ for labor fees

dont be bothered by his comments, he is in his own world.

Luck?

I dont know man. To be honest, I have cousins (we are a family business) and the two of them also change phones together (since I could get some discount when my sister used to work in SME). With them included, I have a pool about 12 phones with the lowest end S8+ (I still have a S6e that works like charm). We do have 1 case of light saber with my cousin's S20+ (IIRC) which my cousin let him son threw a couple times and always took into shower (which I said one should not do that often). Apart from my wife and parents phone, we game a lot on our phone, charging twice or sometimes 3 times when we were into it.

Anyone with light saber screen love to put their phone into their back pocket and sat of them? Just wondering since you all claimed you took good care of it.

This post has been edited by andrekua2: Jun 3 2025, 08:19 AM

Failing hardware is not something that I would deny at this point but when one person has multiple phone with the same failure, I'm more interested in why him/her and how he/she is using the phone differently. I myself aint really someone who took good care of my phone as well. No SP, just a simple case, charging multiple times everyday even playing games while charging.

Nope, always on side pocket, or holding it, I've never dropped my phone too in case you're wondering

It suppose tahan lasak. They have test stress lab to ensure the phone last longer unless they lie.

haha I was hell of angry as well, when they first denied to fix it for free.. and then I made a small hoo haa, now I know why there are a lot of "fussy customers".. cuz the kids who make noise will get the candy

But to be fair, my brother's S23 Ultra doesn't have light saber issue and still working fine til today

mine still ok, after all those updates....

same here. my own device never kena the saber yet. but others ada kena.

S23u saber comin ui7.1.

Jgnla

Why you keep say green line2 no any sos? For S25
And there will not have One UI 7.1

So obvious saber line is coming. Haha. Just prepare a backup phone.

Why?

Just to update - sent out of warranty S21U to Samsung 1U SC. Got the free display replacement for green light saber. Had to put the phone there for 1 week plus. Service Charge RM100.

Thanks to forum for saving me RM1k+

any special keywords when nego?

Just told them after update to OneUI7, got that light saber and forum lowyat says got free replacement for display but subject to Samsung HQ approval.
They will then say - need to leave phone for a while there while they submit the request to Samsung.

Note: My phone no physical damage on the outside as well because they will check.

Latest unverified news from the FB group, they will now check whether you are the original owner. Only original owner can claim. If you buy used unit, cannot claim.

noted.

tq.

nahhh... i just send 1 device last week. still approved. Just send it lah.